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Privacy

Riverbed knows that our partners and customers care about how their information is used and shared, and Riverbed takes privacy and security very seriously. We’ve created this Privacy Resource Center to provide partners and customers a centralized source of information about Riverbed’s privacy practices including our privacy policy, GDPR readiness and information about our products.
Privacy Policy
Riverbed’s Privacy Policy describes our practices and policies regarding the personal data that we collect.
GDPR
An overview of Riverbed’s GDPR-readiness efforts can be found here.
Data Processing Addendum
Riverbed offers its partners and customers a data processing addendum (DPA) that provides key
GDPR-related assurances about our products and services. Our DPA incorporates the Model Clauses approved by the European Commission to address the transfer of personal data outside of the EEA. The DPA can be accessed here.
Product Information
To learn more about the types of data collected and processed by Riverbed’s SaaS and/or hosted product offerings, please review our product information fact sheets.

Privacy Policy

Riverbed’s Privacy Policy describes our practices and policies regarding the personal data that we collect.

GDPR

What is the GDPR?

The EU General Data Protection Regulation (“GDPR”) is a new comprehensive data protection law that updates existing EU laws to strengthen the protection of “personal data”. The GDPR replaces the current patchwork of national data protection laws with a single set of rules, directly enforceable in each EU member state. The GDPR takes effect on May 25, 2018.

What is the definition of “personal data”?

Personal data means any information relating to an identified or identifiable natural person, so called “data subjects”. Examples of personal data include:

  • First and last name
  • Job title
  • Personal or business email address

The GDPR also makes clear that location data and online identifiers, such as IP addresses, are considered personal data.

Who must comply with the GDPR?

The GDPR applies to:

  • Organizations established (i.e have entities) in the EU.
  • Organizations that offer goods or services (whether paid or free) to EU data subjects, regardless of where such organization is established.
  • Organizations involved in the processing of personal data of EU data subjects, regardless of where such organization is established.

Under the GDPR, organizations processing personal data are categorized as “controllers”, or the entities which control personal data, and “processors”, the entities that process personal data on behalf of the controllers.

In the context of providing products and services to our partners and customers, generally Riverbed will be considered a processor, and the partner or customer will be considered a controller.

What is Riverbed doing to prepare for the GDPR?

Riverbed will comply with the GDPR in the delivery of our products and services to our partners and customers. Riverbed has a dedicated internal team made up of cross-functional stakeholders overseeing Riverbed’s GDPR readiness. Riverbed has undertaken a comprehensive assessment of where and how our relevant products and services collect, use, store and dispose of personal data. We are working to update our policies, governance and documentation as needed. A high-level overview of Riverbed’s compliance efforts can be found at www.riverbed.com/gdpr.

Data Processing Addendum

Riverbed offers its partners and customers a data processing addendum (DPA) that provides key GDPR-related assurances about our products and services. Our DPA incorporates the Model Clauses approved by the European Commission to address the transfer of personal data outside of the EEA. The DPA can be accessed here.

Product Information

To learn more about the types of data collected and processed by Riverbed’s SaaS and/or hosted product offerings, please review:

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