Riverbed transforms bank's ability to monitor applications And resolve issues
National Bank of Greece is leading one of the largest financial groups in Greece, with a strong presence in Southeast Europe and Eastern Mediterranean. The NBG Group operates in 12 countries worldwide, where it also controls 9 banks and 64 companies providing financial and other services. It has a domestic network of 530 branches and a total international workforce of over 35,000 employees.
We now have the tool to respond to any network issues that cause applications to slow down. I can’t imagine a day in my office without using my SteelCentral AppResponse console—it’s that invaluable.
John Theodorakakos, Senior Network Engineer, National Bank of Greece
Resolving app performance issues 50% faster
Allianz, with more than 148,000 employees in 70+ countries, is the 31st largest company in the world, offering insurance and other services to 83 million clients.
“Long page load times and slow application speeds affected our productivity,” says Neval Bircaner, IT Governance Supervisor for Allianz Turkey. “Whenever an application performance issue occurred, it was often difficult to pinpoint the root cause. It was hard to determine whether the application performance issues were due to the applications, the network, or our database. We were also interested in ensuring that our external partners were satisfied with our systems.”
It is now much easier to identify issues with the network or application themselves. In some cases, problems that took a long time to solve can now be fixed in minutes. Following the deployment of SteelCentral solutions, our customers have seen a significant improvement in performance. Riverbed has made a positive impact for us by helping us to considerably improve the customer experience.
Neval Bircaner, IT Governance Supervisor, Allianz