- Customer Stories
- How to Buy
Riverbed knows that you care about how your information is used and shared, and Riverbed takes privacy and security very seriously. We’ve created this Privacy Resource Center to provide a centralized source of information about Riverbed’s privacy practices.
Riverbed is committed to providing robust privacy and security assurances to our partners and customers. This page provides links to the Privacy and Security Documentation for Riverbed’s Cloud Services.
The EU General Data Protection Regulation (“GDPR”) is a new comprehensive data protection law that updates existing EU laws to strengthen the protection of “personal data”. The GDPR replaces the current patchwork of national data protection laws with a single set of rules, directly enforceable in each EU member state. The GDPR took effect on May 25, 2018.
Personal data means any information relating to an identified or identifiable natural person, so called “data subjects”. Examples of personal data include:
The GDPR also makes clear that location data and online identifiers, such as IP addresses, are considered personal data.
The GDPR applies to:
Under the GDPR, organizations processing personal data are categorized as “controllers”, or the entities which control personal data, and “processors”, the entities that process personal data on behalf of the controllers.
In the context of providing products and services to our partners and customers, generally Riverbed will be considered a processor, and the partner or customer will be considered a controller.
Riverbed is committed to GDPR compliance in connection with the delivery of our products and services to our partners and customers. Riverbed has a dedicated internal team made up of cross-functional stakeholders responsible for Riverbed’s ongoing GDPR compliance efforts. As part of its GDPR readiness efforts, Riverbed underwent a comprehensive assessment of where and how our relevant products and services collect, use, store and dispose of personal data. Our policies, governance and documentation were updated and Riverbed continues to monitor and revisit as needed. A high-level overview of Riverbed’s compliance efforts can be found at www.riverbed.com/gdpr.
The California Consumer Privacy Act (CCPA) regulates the processing of personal information of individuals that reside in California.
Under the CCPA, a “service provider” is any for-profit entity that processes a consumer’s personal information on behalf of another business and to which the business discloses a consumer’s personal information for a business purpose pursuant to a written contract. Riverbed acts as a service provider in the context of providing products and services to our partners and customers. In doing so, Riverbed does not process, retain or disclose personal information outside of the scope of the agreement with we have with customers of Riverbed products and services.