Solution Overview
With Riverbed SteelCentral, ServiceNow users get bi-directional, closed loop incident and event management capabilities that enable IT to proactively identify issues and speed up resolution time. SteelCentral provides real-time notification of end user experience and application component issues to ServiceNow, and ServiceNow users can immediately drill down to investigate issues on the end user device or application component.
The Riverbed products below have been verified as "now certified" by ServiceNow.
Riverbed Products: SteelCentral Aternity, SteelCentral AppInternals
ServiceNow
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. The ServiceNow Platform provides a suite of applications for IT Service Management, IT Operations Management, and IT Business management, built on a proprietary platform that automates workflow and provides integration between related business processes. Organizations deploy ServiceNow to create a single system of record for enterprise IT, lower operational costs and enhance efficiency.
See more at www.servicenow.com.
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