Ministry of Justice New Zealand
Ministry of Justice enhances digital employee experience for more than 5,000 staff with Riverbed Aternity and Fujitsu.
Challenges
- Improving employee experience with limited budget
- Limited ability to proactively detect and remediate technical issues
- Lack of visibility into employee digital experience and performance
- Requirement to improve productivity while reducing operational overheads
Benefits
- Improved employee productivity and informed decision-making
- Experience-driven analytics, proactive monitoring and automated remediation
- End-to-end visibility across devices, applications and employee experience
- Improved Digital Experience Index (DXI) score
Overview
Te Tāhū o te Ture – Ministry of Justice is a cornerstone of Aotearoa New Zealand’s public service, delivering essential justice functions that directly impact the daily lives, safety and rights of citizens. With more than 5,000 people operating across approximately 100 locations, The Ministry relies on a secure and high-performing digital workplace.
To deliver a consistent, reliable employee experience, the Ministry partnered with Fujitsu, who recommended Riverbed Aternity Digital Employee Experience.
Solution
Digital Experience:
“The visibility we now have into employee experience and technology performance has made a real difference. We’ve seen an increase of 31% in our Digital Experience Index, which clearly reflects the improvements we’ve made to the quality and reliability of the digital workplace.”
Wayne Gurdler, Manager, Workspace and Aggregation Services
New Zealand Ministry of Justice.
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