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Enabling Technology Overview

How does Automation help IT?

Riverbed’s Automation Engine leverages runbooks to efficiently respond to or manage complex tasks such as root cause analysis, forensic analysis, intelligent service desk, and smart ticketing. Automation codifies expert knowledge into workflows that automatically collect relevant diagnostic data, identifies impact, and sets the priority.


How it works


Replicates common IT tasks with minimal human intervention


No/low code runbooks replicate expert IT processes to speed analysis and decision making


Leverages third-party data for more complete root cause analysis and to enable smarter ticketing


Handle tasks at scale without significant increases in cost or resources

Simple. Smart. Open.

The Riverbed Platform

Watch the video to learn how the Riverbed Observability and Optimization Platform helps seamlessly connect all your observability data to prevent, identify, and resolve complex issues faster.


Ready to Get Started?

Reach full potential of your digital investment with Riverbed
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