Major in-person customer event series spanning three continents, bringing enterprises together to explore how AI-driven observability and autonomous IT operations can prevent disruption, boost productivity, and deliver better digital experiences
REDWOOD CITY, Calif. – October 1, 2026 – Riverbed, the leader in AIOps for observability, today announced a full program of keynote presentations, customer panels and breakout sessions at EMPOWEREDx 2026, its flagship global customer event series. Built around the theme “Welcome to the Era of Zero Disruption,” the event series will bring together IT leaders, customers, industry experts and Riverbed leaders to explore how AI-driven observability and autonomous IT operations are helping organizations prevent digital disruptions before they affect employees and the business.
Enterprises have spent years detecting problems and resolving them faster. EMPOWEREDx will focus on the next step: using comprehensive telemetry, AI-driven insights, and intelligent automation to predict and prevent issues. Through keynote talks, customer conversations, technical breakout sessions and live demonstrations, attendees will see how Riverbed helps IT teams protect employee productivity, strengthen operational resilience, and improve critical digital journeys.
“Operations is about more than keeping technology running; it is about additively building towards a future which empowers employee productivity, customer experience and business performance,” said Shannon Kalvar, Senior Research Director, Enterprise Systems Management, Observability, and AIOps, at IDC. “Join me in the conversation at EMPOWEREDx, about how we can create that future, one decision at a time.”
The EMPOWEREDx events will be taking place in: New York (October 7); Brisbane (October 8); London (October 13); Paris (October 14-15); and Washington, DC (October 29).
“IT has been judged for decades on how fast it fixes problems. The new standard enabled by AI-driven observability and autonomous IT operations, will determine whether employees ever feel the problem at all,” said Jim Gargan, Chief Marketing Officer, at Riverbed. “EMPOWEREDx is where IT leaders see what it takes to get there.”
The mainstage program will examine the state of enterprise AI and the evolution of IT operations. Riverbed leaders will share highlights from the company’s new 2026 global research, discuss Riverbed’s transformation and roadmap, and demonstrate innovation across the Riverbed Platform. In addition, powerful new demos highlighting network performance management, mobile digital experience, and AI Assurance will be shown. The program will also include perspectives from industry analysts and recognition for customers applying next-generation solutions from Riverbed to improve performance at scale.
Across each location, IT leaders and technical experts from leading organizations, including Cigna, Global Payments, The Scottish Government, Nationwide, Insurance Australia Group Limited (IAG), and more, will share their experiences and insights. Visit the EMPOWEREDx 2026 event website for the full speaker lineup, location-specific agendas, solution demos, and more. Breakout sessions will showcase the foundational capabilities required for autonomous IT operations and uninterrupted business, including:
Live demonstrations will give attendees a closer look at Riverbed industry-leading innovations including AI-Powered Observability, Digital Employee Experience Management, Autonomous IT Operations, and Network and Application Acceleration. Attendees will have opportunities to engage directly with Riverbed experts, explore products one-on-one, and exchange ideas with peers facing similar IT challenges.
For the latest event information on EMPOWEREDx 2026, please visit: https://www.riverbed.com/empoweredx-2026.
About Riverbed
Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com
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