By implementing Alluvio Aternity by Riverbed, KCHFT not only improved visibility but they can now understand and autoremediate incidents. This has greatly improved productivity and avoids downtime for clinical staff which impacts daily operations and patient care.
Kent Community Health NHS Foundation Trust (KCHFT) is one of the largest NHS community health providers in England, serving a population of about 1.4 million. KCHFT’s IT team is responsible for over 5,000 staff, including doctors, community nurses and many other healthcare professionals, as well as hundreds of applications and hardware assets.
KCHFT wanted to procure a Digital Experience Management software platform that made it possible to view application and hardware performance issues, isolate problems, speed up root cause determination and resolution to optimise staff/patient journeys.