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NOW AVAILABLE ON-DEMAND

Global User Conference 2021

Breakout Sessions

Customer and Partner

12:30 - 1:00 PM

TECHNOLOGY ENABLES MANE TO DELIVER COST SAVING AND REDUCE PROVISIONING TIME DRAMATICALLY

Benjamin Serre, CTO Mane
Eric Ferrari, Director Solutions Engineering, Riverbed

MANE, an international perfumery company with a workforce of 6500 employees across 38 countries, has embarked on a digital transformation journey to improve connectivity and integrate their affiliate companies. In this session, MANE’s Global CTO, will share the challenges he faced; why he selected Riverbed’s SD-WAN and NPM solutions; the importance of visibility, security, and control; along with the significant benefits MANE have realized so far.

1:00 - 1:30 PM

HOW PERENTI IMPROVED APPLICATION PERFORMANCE

Luke Notley, Group Manager Technology, Planning and Architecture, Perenti
Jamie Herkes, Regional Sales Manager, Riverbed

Perenti is a diversified mining services company listed on the Australian Securities Exchange (ASX: PRN). Since the company's formation in Kalgoorlie in 1987, Perenti has grown significantly and the Perenti group of) companies (Group now has operations and offices across 13 countries and is involved in some of the world's largest surface and underground mining projects.

Join Luke Notley from Perenti to learn how the company leveraged Riverbed acceleration solutions to improve their application performance, including SaaS at all their remote locations, which are heavily reliant on 5 to 10 MB satellite links. You’ll hear several examples of successful implementations that changed the workflow, including the optimization of Microsoft Teams and Streams.

1:30 – 2:00 PM

MODERN VISIBILITY FOR EXPONENTIAL DIGITAL BANKING GROWTH – THE HALKBANK STORY

Namık Kemal Uçkan, Head of Information Technology Operations, Halkbank
Mehmet Arpa, IT Manager, Service Monitoring and Operations, Halkbank
Charbel Khneisser, Regional Director Solutions Engineering, Riverbed

Halkbank, Turkey’s third largest bank, with over 3.8 million digital customers offers a prime example of how strategic IT investments can help financial institutions capitalize on the exploding demand for digital services. In this session, Halkbank’s Head of IT Operations and their IT Manager share how end-to-end visibility is the foundation of the bank’s digital transformation, enabling it to proactively mitigate performance issues, eliminate application downtime and elevate digital experiences for customers and employees alike.

2:00 – 2:30 PM

THE IMPORTANCE OF HIGH-FIDELITY DATA IN AI OPS

Tanner Bechtel, Global Director, Artificial Intelligence IT Operations (AIOPS), Worldwide Technology (WWT)
Brad Wood, Sr. Vice President, Riverbed

Join Tanner and Brad for an engaging fireside chat about how important high-fidelity data becomes during analytics of system metrics during AI/Ops deployment.  Only seeing system side data during event correlation and analysis creates significant blind spots leading to far less accurate automated decision support. 

Learn how combining the power of system logs and full fidelity network data creates a winning combination and creating the new de facto gold standard for enterprise AI/Ops functionality.

2:30 – 2:45 PM

BREAK

2:45 – 3:15 PM

HOW BT HAS WORKED WITH RIVERBED TO OVERCOME CUSTOMER CHALLENGES TO DELIVER SUPERIOR NETWORK PERFORMANCE AND VISIBILITY

Adrian Comley, Senior Manager, Managed Network Services, Global, BT Global Services
Russell Ford, BT Consultant, NPM, BT Global Services
Kristian North, Client Director, BT Global Services
Jason Hatch, Senior Director, Global Alliances, Riverbed

The Work from Home trend is evolving into Work from Anywhere. Most organizations now acknowledge that remote or hybrid working is here to stay which is increasing the distribution and complexity of the network that IT teams must manage. 

Join this session to hear how BT and Riverbed are enabling customers to:

  • Ensure applications perform consistently, regardless of location.
  • Deploy visibility into their network and application performance across their entire hybrid environment.
  • Stop remote workers from struggling with below par performance.

3:15 - 3:45 PM

RIVERBED IN ORANGE BRINGS COLOR INTO YOUR TRANSFORMATIONS: HOW OBS HELPS YOU REGAIN CONTROL OF YOUR IT INFRASTRUCTURE AND SERVICES

Anne-Marie Thiollet, Vice President Connectivity Business Unit, Orange Business Services
Franck Morales, Vice President Marketing, Orange Business Services
Jim Hansen, Senior Vice President Product Management, Riverbed

Join Anne-Marie Thiollet and Franck Morales as they share how Orange is helping customers make IT a competitive tool and boost business worldwide. They will discussion points by le

  • View: access a set of managed services, using Riverbed capabilities, to regain full visibility, from the user to applications, across any network 
  • Measure: monitor end user experience and the impact of change, using Aternity capabilitie
  • Accelerate: maximize the performance of application
  • Secure: leveraging visibility within the security landscape
  • Change gears: jump from a reactive to a proactive approach leveraging IT as an asset 

This session will include a real-life use case example from a large industrial customer and explain how Orange Business Services solutions and skills helped overcome major challenges.

3:45 – 4:15 PM

DETECTING CYBER-THREATS WITH RIVERBED UNIFIED NPM

Christophe Netillard, CEO, Phenisys
Rejane Catelineau, Sr. Marketing Manager, Riverbed

Enjoying a strategic collaboration with Riverbed, Phenisys are one of the first French pure players in the field of application performance metrology, networks, and measurement of user experience.  Phenisys supports their customers with an end-to-end performance approach for application & network consulting, audit and engineering and implementation supporting APM, NPM, EUM, Charge Fire, and IITOPS 

Join the CEO of Phenisys, Christophe Netillard, who will explain and demonstrate how they have leveraged Unified NPM and NetProfiler to detect and allow quick responses to cybersecurity attacks with their customers, thanks to its wide data collection and behavioural analytics engine.

4:15 – 4:30 PM

CLOSE – THANK YOU AND NEXT STEPS

12:30 - 1:00 PM

TECHNOLOGY ENABLES MANE TO DELIVER COST SAVING AND REDUCE PROVISIONING TIME DRAMATICALLY

Benjamin Serre, CTO Mane
Eric Ferrari, Director Solutions Engineering, Riverbed

MANE, an international perfumery company with a workforce of 6500 employees across 38 countries, has embarked on a digital transformation journey to improve connectivity and integrate their affiliate companies. In this session, MANE’s Global CTO, will share the challenges he faced; why he selected Riverbed’s SD-WAN and NPM solutions; the importance of visibility, security, and control; along with the significant benefits MANE have realized so far.

1:00 - 1:30 PM

HOW PERENTI IMPROVED APPLICATION PERFORMANCE

Luke Notley, Group Manager Technology, Planning and Architecture, Perenti
Jamie Herkes, Regional Sales Manager, Riverbed

Perenti is a diversified mining services company listed on the Australian Securities Exchange (ASX: PRN). Since the company's formation in Kalgoorlie in 1987, Perenti has grown significantly and the Perenti group of) companies (Group now has operations and offices across 13 countries and is involved in some of the world's largest surface and underground mining projects.

Join Luke Notley from Perenti to learn how the company leveraged Riverbed acceleration solutions to improve their application performance, including SaaS at all their remote locations, which are heavily reliant on 5 to 10 MB satellite links. You’ll hear several examples of successful implementations that changed the workflow, including the optimization of Microsoft Teams and Streams.

1:30 – 2:00 PM

MODERN VISIBILITY FOR EXPONENTIAL DIGITAL BANKING GROWTH – THE HALKBANK STORY

Namık Kemal Uçkan, Head of Information Technology Operations, Halkbank
Mehmet Arpa, IT Manager, Service Monitoring and Operations, Halkbank
Charbel Khneisser, Regional Director Solutions Engineering, Riverbed

Halkbank, Turkey’s third largest bank, with over 3.8 million digital customers offers a prime example of how strategic IT investments can help financial institutions capitalize on the exploding demand for digital services. In this session, Halkbank’s Head of IT Operations and their IT Manager share how end-to-end visibility is the foundation of the bank’s digital transformation, enabling it to proactively mitigate performance issues, eliminate application downtime and elevate digital experiences for customers and employees alike.

2:00 – 2:30 PM

THE IMPORTANCE OF HIGH-FIDELITY DATA IN AI OPS

Tanner Bechtel, Global Director, Artificial Intelligence IT Operations (AIOPS), Worldwide Technology (WWT)
Brad Wood, Sr. Vice President, Riverbed

Join Tanner and Brad for an engaging fireside chat about how important high-fidelity data becomes during analytics of system metrics during AI/Ops deployment.  Only seeing system side data during event correlation and analysis creates significant blind spots leading to far less accurate automated decision support. 

Learn how combining the power of system logs and full fidelity network data creates a winning combination and creating the new de facto gold standard for enterprise AI/Ops functionality.

2:30 – 2:45 PM

BREAK

2:45 – 3:15 PM

HOW BT HAS WORKED WITH RIVERBED TO OVERCOME CUSTOMER CHALLENGES TO DELIVER SUPERIOR NETWORK PERFORMANCE AND VISIBILITY

Adrian Comley, Senior Manager, Managed Network Services, Global, BT Global Services
Russell Ford, BT Consultant, NPM, BT Global Services
Kristian North, Client Director, BT Global Services
Jason Hatch, Senior Director, Global Alliances, Riverbed

The Work from Home trend is evolving into Work from Anywhere. Most organizations now acknowledge that remote or hybrid working is here to stay which is increasing the distribution and complexity of the network that IT teams must manage. 

Join this session to hear how BT and Riverbed are enabling customers to:

  • Ensure applications perform consistently, regardless of location.
  • Deploy visibility into their network and application performance across their entire hybrid environment.
  • Stop remote workers from struggling with below par performance.

3:15 - 3:45 PM

RIVERBED IN ORANGE BRINGS COLOR INTO YOUR TRANSFORMATIONS: HOW OBS HELPS YOU REGAIN CONTROL OF YOUR IT INFRASTRUCTURE AND SERVICES

Anne-Marie Thiollet, Vice President Connectivity Business Unit, Orange Business Services
Franck Morales, Vice President Marketing, Orange Business Services
Jim Hansen, Senior Vice President Product Management, Riverbed

Join Anne-Marie Thiollet and Franck Morales as they share how Orange is helping customers make IT a competitive tool and boost business worldwide. They will discussion points by le

  • View: access a set of managed services, using Riverbed capabilities, to regain full visibility, from the user to applications, across any network 
  • Measure: monitor end user experience and the impact of change, using Aternity capabilitie
  • Accelerate: maximize the performance of application
  • Secure: leveraging visibility within the security landscape
  • Change gears: jump from a reactive to a proactive approach leveraging IT as an asset 

This session will include a real-life use case example from a large industrial customer and explain how Orange Business Services solutions and skills helped overcome major challenges.

3:45 – 4:15 PM

DETECTING CYBER-THREATS WITH RIVERBED UNIFIED NPM

Christophe Netillard, CEO, Phenisys
Rejane Catelineau, Sr. Marketing Manager, Riverbed

Enjoying a strategic collaboration with Riverbed, Phenisys are one of the first French pure players in the field of application performance metrology, networks, and measurement of user experience.  Phenisys supports their customers with an end-to-end performance approach for application & network consulting, audit and engineering and implementation supporting APM, NPM, EUM, Charge Fire, and IITOPS 

Join the CEO of Phenisys, Christophe Netillard, who will explain and demonstrate how they have leveraged Unified NPM and NetProfiler to detect and allow quick responses to cybersecurity attacks with their customers, thanks to its wide data collection and behavioural analytics engine.

4:15 – 4:30 PM

CLOSE – THANK YOU AND NEXT STEPS