Riverbed Aternity Employee Experience

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OVERVIEW

2x Leader in DEX!

For the second year in a row, Riverbed Aternity is recognized as a Leader in the Gartner Magic Quadrant for Digital Employee Experience Tools. Aternity transforms DEX with real-time visibility, AI-driven automation, and DXI benchmarking. From click-to-render insights to Intelligent Service Desk and performance-sentiment correlation, Aternity gives IT and Service Desk teams the power to fix issues faster, elevate performance, and deliver world-class hybrid work—at scale.

Analyst Report

Gartner Magic Quadrant for DEX Tools

Riverbed Named a Leader Again!

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Capabilities

Complete Visibility for Every App

Automatically discover all applications in your environment, tracking actual usage and scoring performance based on crashes, hangs, errors, and load times. Gain deep visibility to identify underperforming apps, ensure reliability, and deliver seamless user experiences.

screen shot of automatic discover in Riverbed Aternity product

Real-Time Click-to-Render Insights

See exactly what users experience in workflows with real-time, click-to-render monitoring. Quickly pinpoint and resolve bottlenecks across devices, networks, and back-end systems to keep employees productive.

screen shot of click to render in Riverbed Aternity product

AI-Powered Service Desk for Proactive Resolutions

Intelligent Service Desk proactively resolve issues with AI-powered troubleshooting. Automate complex remediations to reduce tickets, ease IT workloads, and boost employee satisfaction.

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Insights to Align IT with Employee Sentiment

Combine employee sentiment with performance data to uncover hidden challenges. Prioritize impactful fixes and align IT services with employee needs to drive engagement and continuous improvement.

Resolve Issues Fast with Replay and Context

Aternity Replay shows IT exactly what users experienced, retroactively and in full context. See clicks, slowdowns, and crashes across web apps with system-level insights like CPU and Wi-Fi. No guesswork, no reproduction, just faster resolution, fewer escalations, and better support.

Aternity Mobile Experience

Empower IT to proactively resolve mobile experience issues on corporate devices, driving better productivity, customer service, and business results.

EXPLORE Mobile Experience

Aternity Customer Experience

Equip web teams to optimize journeys, enhance performance, and drive results with AI-driven insights.

EXPLORE Customer Experience

Aternity DXI

Identify digital experience hot spots and drives actionable improvements.

EXPLORE Aternity DXI

Unified Agent

Single agent platform for Riverbed agent-based offerings.

EXPLORE Unified Agent

Featured Resources

Video

Aternity Total Experience

Improve Digital Experience for Employees

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Solution Brief

Aternity Employee Experience (DEX)

Achieve better outcomes with the most comprehensive DEX solution available

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Solution Brief

Aternity Digital Experience Index (DXI)

Continuous improvement of digital experience to empower your employees

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Solution Brief

Shift Further Left in the Service Desk

Prevent Incidents and Improve the Employee Experience

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Technical Specs