Experience enhanced customer proficiency and expedited issue resolution with personalized priority support and services delivered by Riverbed experts. Riverbed offers a range of Enhanced Support solutions that wrap around Riverbed’s Standard SteelSupport to maximize visibility and performance.
SteelSupport for Large Enterprise
Maximize uptime and optimize performance with access to a designated Advanced Support Engineer
Gold Plus Customer Success
Access to a designated Customer Success Manager to help guide customers towards achieving business goals
Platinum Customer Success
Intended for large Enterprise customer, with designated Riverbed experts to help achieve business goals and ensure healthy and optimal Riverbed deployments
Riverbed Maintenance and Support Terms
Riverbed Global Customer Support Welcome Guide
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