Real-Time UC Monitoring for Flawless Collaboration
Optimize Teams, Zoom & Webex with real-time insights, proactive alerts, and AI-driven performance
Challenge and Riverbed Solution
UC Performance Issues Are Draining Time, Productivity & User Satisfaction
Unified Communications platforms like Teams, Zoom, and Webex are mission-critical, yet poor performance—dropped calls, lagging video, and jitter—frustrates users and floods IT with tickets. With remote work and Zero Trust environments, visibility gaps make fast resolution impossible, driving productivity loss and IT inefficiency.
From Reactive to Predictive: The Future of UC Observability
Riverbed transforms Unified Communications observability, empowering IT to move from reactive troubleshooting to real-time, predictive performance management. Unlike traditional tools that analyze issues after the fact, the Riverbed UC Module provides live insights into Teams, Zoom, and WebEx performance—ensuring seamless voice, video, and collaboration experiences.
Benefits
The Key to Seamless Collaboration: Real-Time UC Optimization
Real-Time Resolution
AI-driven insights and live diagnostics enable IT to detect and resolve UC issues instantly, preventing disruptions.
Increase Productivity
Minimize downtime and disruptions with proactive monitoring, keeping employees connected and efficient.
Optimize IT Efficiency
A unified dashboard simplifies monitoring, reducing IT workload and enabling faster, data-driven decision-making.
Seamless Hybrid Work
Ensure high-quality voice and video performance across remote, in-office, and hybrid environments with full visibility.
Capabilities
Real-Time UC Performance Monitoring
Gain live insights into Teams, Zoom, WebEx, and Google Meet. Track key metrics like jitter, latency, and packet loss to detect and resolve issues proactively. Endpoint visibility ensures seamless collaboration, even in Zero Trust environments.
End-to-End Visibility & Seamless Collaboration
Eliminate blind spots with real user experience data across hybrid environments. Aternity’s Teams performance visibility and AppResponse integrate seamlessly into the UC Module, providing IT with deep visibility to monitor, troubleshoot, and auto-remediate issues in real time—reducing downtime and enhancing user experience.
AI-Driven Issue Detection & Predictive Troubleshooting
Leverage AI-powered insights for real-time alerts and trend analysis, allowing IT to detect and resolve UC issues before they escalate. Machine learning-based anomaly detection ensures uninterrupted collaboration and faster problem resolution.
Unified Dashboards & IT Observability
A single-pane-of-glass view integrates UC, network, and application performance data across leading UC platforms. IT can pinpoint root causes by user, device, or stream, optimizing digital experiences and accelerating issue resolution.
VIDEOS
Related Products
NPM+
Extend holistic network observability to cloud, Zero Trust, and remote work environments.
Aternity Employee Experience
Leverage Aternity’s deep visibility into Teams performance with the Riverbed UC Module provides the most comprehensive view of collaboration health.
AppResponse
Continuously captures and analyzes packets at high speed, enabling fast troubleshooting for networks and applications, including unified communications.
Riverbed Unified Agent
Riverbed Unified Agent makes deployment and management easy to ensure consistent UC performance across locations.
