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These Authorized Channel Partner Professional Services Terms & Conditions (“PS Terms”) set forth the terms and conditions that govern the Professional Services (as defined below) that are made available by Riverbed Technology, Inc. and/or any of its Affiliates, as applicable (“Riverbed”).
This Professional Services Agreement (“Agreement”) is effective as of the date that Riverbed accepts the Order (“Effective Date”) and is between Riverbed Technology, Inc. (for customers located in North or South America) or Riverbed Technology Pte. Ltd. (for customers located in Europe, Middle East, Africa or Asia) (“Riverbed”) and the customer that is receiving the Professional Services (“Customer”).
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In this white paper, you’ll learn how to apply one of project management’s leading improvement models, the Deming Cycle, to continuously improve your employee digital experience.
Solution brief covering how Aternity enables contact centers to improve CSAT, Average Handle Time and First Contact Resolution by enabling IT to optimize application and device performance.
Aternity Digital Experience Index (DXI) automatically identifies digital experience hot spots across your enterprise impacting employees and customers, then sets you on a path to action and improvement.