- Customer Stories
- How to Buy
Existing customers can benefit from financial incentives through our Trade Up Program. We'll enable your organization to successfully upgrade Riverbed products or migrate to new platforms with the experience and expertise of our renowned support team. Our products are available in a variety of form factors to provide choice and flexibility for nearly any deployment configuration.
The Riverbed Trade Up Program provides credit for trade ups. For each appliance you refresh under the terms of the program, we will offer significant financial credit1 toward the purchase of a replacement appliance. And through our partnership with M-Cubed, you can recycle your older appliances at no cost.
Keep your SteelHead appliance deployment up-to-date with advanced products:
Find out how the latest SteelCentral AppResponse can improve your infrastructure with the latest functionality:
Trade up to the latest SteelCentral NetProfiler and Flow Gateway for significantly increased power and scale:
SteelCentral Flow Gateway
Trade up your existing OPNET NEOP software and get up to 100% Loyalty Credit for new Riverbed SteelCentral NPCM products:
|Old “NEOP” Products||New “ITIM” Products and Enhancements|
|OPNET VNE Server |
OPNET VNE Server for Service Providers
OPNET VNE Server SNMP Adapter Pack
|SteelCentral™ NetIM –NetIM enhances VNE Server’s core capabilities with additional features that were previously available in NetSensor. Trade up participants gain a new modern, mobile-friendly user interface, synthetic testing capabilities and a new operator home page and search manager.|
|OPNET IT NetMapper 1K |
OPNET IT NetMapper 5k
OPNET SP Sentinel
OPNET IT Sentinel
NETONE Bundle for Enterprises
|SteelCentral™ NetAuditor –Integration with SteelCentral Portal. Streamlined Web UI for troubleshooting workflows, on-demand diagramming, easier sharing of diagrams via HTML and Visio, SteelHead diagramming, and topology-driven configuration management and auditing.|
|OPNET IT Guru |
OPNET IT Guru Network Planner
OPNET SP Guru Network Planner
OPNET SP Guru Transport Planner
Predictor for NETONE
|SteelCentral™ NetPlanner – Optimized for planning use cases, provides holistic information and visualization about Layer 2/3 VPN configuration and topology, integration with NetProfiler for flow-based capacity planning and routing analysis.|
Upgrade to NetIM, Riverbed’s new holistic solution for discovering, modeling, monitoring and troubleshooting your infrastructure. It enables companies to capture infrastructure topology, detect performance and configuration issues, map application network paths, diagram your network, and troubleshoot infrastructure problems.
For NetCollector Customers:
NetSensor Customers Gain:
Customers/Partners must log in to the Support Portal and go to the Trade Up page in order to certify that the products have been recycled/retired in accordance with local environmental standards and will no longer be used in a production environment. They also need to certify that the products have been traded up for new Riverbed products under the terms of the Trade Up Program.
Riverbed will provide credit for the unused maintenance support for the retired or recycled product(s). Failure to meet the terms and conditions of the Trade Up Program may result in the loss of discounts/credits on product purchased through it.
Customers and partners have two options for letting Riverbed know that their Trade Up gear has been removed:
All questions related to the destruction of Trade Up units, including support credit memos, should be sent to email@example.com.
1. Credit amount varies based on the appliance you are recycling and the new appliance you purchase to replace such older appliances. Credit amount may also vary based on any special pricing or other promotional offers made available on the sale of the new replacement appliance. Please contact your Riverbed authorized partner for more information.