In May 2018, the EU General Data Protection Regulation (GDPR) replaced the existing 1995 EU Data Protection Directive (European Directive 95/46/EC).
Riverbed currently complies with applicable data protection regulations and is committed to GDPR compliance across its relevant services. Riverbed has a dedicated internal team made up of cross-functional stakeholders overseeing Riverbed’s GDPR ongoing compliance efforts, which include:
Riverbed has reviewed where and how our relevant services collect, use, store and dispose of personal data and has updated policies, standards, governance and documentation where needed. Riverbed is dedicated to keeping such due diligence current and carrying out re-assessments periodically and/or as required by changed circumstances.
Working in conjunction with our partners and customers, Riverbed is reviewing our contractual commitments and updating as needed to directly address GDPR requirements. Riverbed has released a Data Processing Addendum (DPA) with provisions to assist our partners and customers with their GDPR compliance; our DPA is available here. Riverbed has also reviewed its existing supplier contracts to ensure GDPR compliance throughout its supply chain and will continue to conduct due diligence as new suppliers are onboarded.
In addition to ensuring Riverbed’s contractual commitments meet the requirements to legally transfer data from the EU to the rest of the world under applicable law, Riverbed plans to certify under the EU-US Privacy Shield Framework.
All Riverbed employees must complete data privacy and security training. Riverbed has supplemented existing training modules with GDPR-specific content. In addition to these training requirements, Riverbed conducts ongoing awareness initiatives on a variety of topics, including data protection, security and privacy.
Compliance with the GDPR requires a partnership between Riverbed and our partners and customers in their use of applicable Riverbed services. In this context, Riverbed generally will act as a data processor and our partners and customers generally will act as data controllers. Working together, we hope to explore opportunities within our relevant service offerings to assist our partners and customers meet their GDPR obligations. In the meantime, Riverbed encourages partners and customers to independently familiarize themselves with the GDPR.
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