CUSTOMERS

OpenEye Scientific is a privately held company headquartered in Santa Fe, NM, with offices in Boston, Cologne, and Tokyo. It was founded in 1997 to develop large-scale molecular modeling applications and toolkits that are primarily used for pharmaceutical discovery and design, reducing time to market for new pharmaceuticals.

SteelConnect enables us to be far more agile, which is really good for our growing business. Craig Bruce , Scientific Software Developer, OpenEye

Hilton Grand Vacations Club owns and operates over 3,700 timeshare vacation ownership resorts for more than 100,000 members globally. With branch offices around the world sending large amounts of data to headquarters in Orlando, the company turned to Riverbed to improve application performance, and efficiently manage and troubleshoot network and application performance from a central location.

The contract process has been reduced from more than 30 minutes to just a minute or two. It has a huge effect on customer and employee satisfaction. Rich Jackson, Sr. Director of Technical Operations, Hilton Grand Vacations

ABB is a global leader in power and automation technologies, with about 30,000 people in North America alone. When key applications don’t work it can cost the company as much as $1 million per day. ABB uses Riverbed to track key web-application performance metrics, analyze web-application behavior, and detect problems early.

I use Riverbed SteelCentral Web Analyzer as the canary in the coal mine to tell me when we might be experiencing issues with certain applications. Now, with Riverbed, I can see application performance from end-to-end, track key performance metrics, get granular analysis of application behavior, and share it with the application and server owners. That enables the support teams to quickly shift the focus of the effort to the real culprit. Michael Kerkau, Network Infrastructure and Operations Manager, ABB

JLL has more than 230 corporate offices and a global workforce of 58,000 providing services in 80 countries for a property portfolio of 3.4 billion square feet. JLL’s network is going hybrid as the company moves apps and services to the cloud and replaces its MPLS network with dual high-speed Internet links at each office for more bandwidth at a better price. “Even with 100 mbps connections, without SteelHead, people would be screaming about poor application performance,” says Joe Ryan, Chief Technology Officer, Americas, for JLL. “Delivering business-critical apps over the Internet saves us millions without sacrificing performance. Riverbed makes it possible,” says Edward Wagoner, Chief Information Officer, Americas, for JLL.

When we go out and talk with others in the industry, we certainly think we’re far out in front. The next-generation WAN is getting a lot of press now. We view our investment in technology as an investment in our people. We’re always out there looking at what’s new, what’s possible, and making sure we’re taking advantage of it. Riverbed is a part of that. Joe Ryan, Chief Technology Officer, Americas, JLL

Schneider Electric is a global specialist in energy management, with networks connecting 110,000 people and 1,000 remote sites in 100 countries with four data centers.

The views I created using Riverbed open APIs ease capacity planning of Internet bandwidth / Internet peering, help negotiate costs with upstream transit providers by easily qualifying the most important destinations, and elaborate a peering (public / private) policy to collect the traffic from Internet exchange points. Lionel Marie, Network Architect, Schneider Electric

Tecan, a leader in advanced automation and detection solutions for life science laboratories, has 1,200 employees at its Swiss HQ, R&D and production sites in North America and Europe, and a 52-country sales-and-service network. A sprawl of remote servers, storage, and apps has expanded across these sites with little standardization and data security. “We wanted a single point solution rather than the cumbersome and complex multi-point situation we had been using,” says Marc Ehinger, Tecan’s Head of Global IT Infrastructure. “We were looking for much more flexibility and to centralize as much as possible in our data center in Zurich. Our goal is for IT to be a fluid resource that we can flex and assign as we need.”

Our new common architecture (SteelFusion) means we can now manage IT resources centrally. We’ve offloaded the burden of managing local infrastructure from branch staff. We can move applications, servers or storage around and optimize our SLAs and it is now much easier to scale our business. Whereas before it took around 6 months, we can now set up a new branch office with servers and storage in a few weeks. I don’t see how we could have done this without Riverbed. Marc Ehinger, Head of Global IT Infrastructure, Tecan

Carilion Clinic is a non-profit providing health care to nearly one million patients in southwest Virginia. Core apps centralized in Roanoke support radiological services, electronic medical records, etc. To ensure the needed performance for patient care, Carilion had originally purchased OC3 network circuits. “An OC3 to one hospital was costing us $12,000 per month,” says Ed Eades, a Network Engineer. “When we put it down to a DS3, it costs about $4,000 per month and that’s just one site." Carilion did a proof-of-concept with SteelHead, and are now seeing in the neighborhood of 10 to 15 times the throughput. A replication that took nearly 24 hours now took less than four.

We’re a non-profit, so any money we do make we put back into the organization to deliver services to our patients. Riverbed has helped us reduce our operating costs so we can take the money we would have spent on bandwidth and put it back into services for the community. Mike Smith, IT Director, Carilion Clinic

CenterPoint Properties acquires, develops, and manages industrial property and transportation infrastructure, with a portfolio of 50.5 million sq.ft. and 5,500 acres. The company decided to transition its IT environment to the public cloud, starting with Microsoft Office 365 for email and office apps, Microsoft OneDrive for Business, and Microsoft Azure. CenterPoint deployed SteelHead SaaS to accelerate the delivery of its cloud and SaaS applications and deliver superior application performance for customers.

Our IT organization isn’t that big, having our own data center is not our core business, and Riverbed has helped us feel bigger, move faster, and be more agile. We find using the cloud for access anywhere, anytime better fits our model. Beverly Maestas, VP of Technology Operations, CenterPoint Properties

Sub-Zero Group, Inc. is the leading manufacturer of luxury appliances, including the Sub-Zero line of refrigerators and freezers and the Wolf line of cooking products. The third-generation, family-owned company recently celebrated its 70th anniversary. It is based in Madison, Wis. where it was originally founded.

We set this very high bar as far as application performance, and with SteelHead, we met it. Eric Niebuhr, IT supervisor and network engineer, Sub-Zero Group, Inc.

When global professional services company GHD merged with North American engineering consultancy Conestoga-Rovers and Associates (CRA), it added more than 3,000 employees in 100 offices, including 50 small sites. They needed a simple, cost-effective solution to enable the rapid deployment of those new sites onto the company’s network. Riverbed SteelConnect has helped GHD achieve this, fueling stronger collaboration amongst its project teams spread across the globe, business agility and cost savings of an anticipated USD 1 million a year.

GHD deployed Riverbed’s SD-WAN solution SteelConnect across 50 new offices in just four weeks, and we anticipate saving $1 million annually. Elizabeth Harper, CIO, GHD

Maersk Line, part of the Maersk Group and the world’s largest container shipping operator, is using Riverbed SteelCentral to monitor business-critical applications and services and provide the ability to troubleshoot performance bottlenecks across the company. The five-year contract with Riverbed will support Maersk Line’s strategy to become the digital leader within the shipping sector.

Riverbed SteelCentral gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support. Andy Laurence, Head of Production Services, Maersk Group