Environmental Resources Management

Overview

Environmental Resources Management (ERM) is a leading global provider of environmental, health, safety, risk, social consulting, and sustainability related services. More than 5,500 employees in 160 offices and 42 countries and territories serve customers in the technology, telecommunications, power, finance, and other industries.

ERM experienced no downtime in the transition to work from home during the pandemic, and no drop in productivity. “With Client Accelerator, we’re working as efficiently from home as we did in the office,” says Trueman. “Our clients are impressed.” So is ERM’s executive team, which recognized the IT team for enabling a smooth transition to work from home. “If we in IT increase the time available for client work, we’re heroes,” notes James Adamson, head of IT procurement for ERM. When the pandemic lockdown eases and consultants once again travel to client sites, Client Accelerator will help them remain productive from the field.

Solution

• Client Accelerator (formerly SteelHead™ Mobile) on employee laptops
• Steelhead or SteelHead CX for Virtual in regional offices
• Existing network—a dynamic multipoint VPN that sends traffic between sites without diverting it through headquarters
• Apps delivered: Microsoft Office, Adobe applications, AutoCAD, and others

I can’t overstate the value of Riverbed for collaboration among people working in different locations. By enabling team members to work on a regional file server instead of downloading files to their laptops, we’ve created a single source of truth.

Ian Trueman

Environmental Resources Management