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Riverbed SteelCentral Four-Time Consecutive Leader in 2017 Gartner NPMD Magic Quadrant
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SteelFusion 5.0 Extends Hybrid Cloud Investments to Edge IT
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23-Mar-2017 • by Golan Shem-Tov
APM Minute—Diagnosing Application Performance Issues Should Be THAT FAST!
You released a new version. Users are complaining about the application performance, what do you do? How fast can you find the root cause of the problem?...
14-Mar-2017 • by Michael Sheehan
5 Things IT Leaders Should Think About During March Network Madness
We all love streaming video. In fact, the quality nowadays has become quite spectacular. And with live streaming of political, social, and sporting events, especially now in high definition, you can imagine how congested network traffic has become....
13-Mar-2017 • by Dave Varga
SteelHead SD — a Global Revolution
It’s the year 2004, the Boston Red Sox put an end to the curse of the Bambino by winning the World Series and Riverbed introduced SteelHead,the innovative WAN Optimization solution that would revolutionize the technology industry defining the de facto standard for application acceleration delivery....
09-Mar-2017 • by Justyna Bak
Mobile World Congress 2017 Key Take-Aways
Last week was an exciting time for Riverbed as we were at the Mobile World Congress (MWC) together with over 100,000 other members of the service provider ecosystem unveiling the Riverbed Service Delivery Platform, our latest carrier-grade offering....
02-Mar-2017 • by Darrin Cooke
IBM InterConnect 2017: The Epicenter for All Things Cloud & IBM
According to Gartner, the data center no longer stands at the epicenter of the IT world. ...
01-Mar-2017 • by Heidi Gabrielson
Riverbed SteelCentral Four-Time Consecutive Leader in 2017 Gartner NPMD Magic Quadrant
We’re feeling pretty good right now. How many times can you say you’ve “won” something four times in a row? That you are best in class? ...
28-Feb-2017 • by Gabe Dixon
SteelFusion 5.0 Extends Hybrid Cloud Investments to Edge IT
Riverbed has been preaching for years that remote and branch offices (ROBOs) are the engines that drive the business. ...
23-Feb-2017 • by Tom Tasker
Building a Platform for Your IoT Strategy: Part 2
In my last post (Building a Platform for Your IoT Strategy: Part 1) I attempted to set the scene for the IoT data explosion and the difference between the data collation points of a data center (DC), and the data collection and feedback points of an IoT device....
22-Feb-2017 • by Phil Harris
Introducing the Riverbed Service Delivery Platform
I meet with a lot of Service Provider organizations worldwide, and it is apparent how each is different in their own way and yet so similar in the challenges they face....
21-Feb-2017 • by Heidi Gabrielson
SteelCentral AppResponse 11 Receives USGv6 Certification
As agencies modernize their IT systems and embrace an array of digital platforms, applications are being asked to perform at quicker rates than ever before....
08-Feb-2017 • by Mike Marks
Windows 10 Migration — the Role of End User Experience Monitoring, Part 4
Welcome to the final post of the Windows 10 Migration series, which aims to help enterprises leverage SteelCentral Aternity End User Experience Monitoring (EUEM) to plan and execute a successful Windows 10 migration using the Plan-Do-Check-Act approach of the Deming Cycle. ...
01-Feb-2017 • by Heidi Gabrielson
New SteelCentral AppResponse 11 Provides Virtual Network Visibility and Integration with NetProfiler
SteelCentral AppResponse 11, powerful, flexible network and application analytics and workflows which speeds problem diagnosis and resolution, was originally introduced to the market in November 2016. ...
01-Feb-2017 • by Mike Marks
Windows 10 Migration—the Role of End User Experience Monitoring: Part 3
31-Jan-2017 • by Michael Sheehan
Networking Field Day 2017 with Riverbed – Key Takeaways, Highlights and Videos
Networking Field Day (NFD) provides a glimpse into the realm of modern-day networking with leading vendors in the SD-WAN, cloud networking, and WAN optimization space interacting directly within networking influencers and thought-leaders. ...
31-Jan-2017 • by Giovanni Di Filippo
Teneo and Riverbed Connect to Deliver Managed SD-WAN Service
Simplification is the dream of every IT department....
27-Jan-2017 • by Mike Sargent
Cisco ‘Scratches the Surface’ of Performance Monitoring
As you may have heard, Cisco has announced its intent to acquire AppDynamics, an APM vendor for $3.7 billion....
25-Jan-2017 • by Mike Marks
Windows 10 Migration—the Role of End User Experience Monitoring: Part 2
End User Experience Monitoring plays a key role in each phase of large scale IT change initiatives, as discussed in the kick-off post on Windows 10 migration. ...
24-Jan-2017 • by Beth Schapira
Riverbed Soars to Microsoft Gold Cloud Status
To demonstrate our commitment to our customers moving to the Cloud and our partnership with Microsoft, we are excited to announce we’ve achieved the Microsoft Partner Network’s (MPN) Gold Cloud Platform competency....
24-Jan-2017 • by Beth Schapira
Riverbed SteelConnect is Ready for Microsoft Azure!
Riverbed SteelConnect is Ready for Microsoft Azure!...
23-Jan-2017 • by Alton Yu
Would You Trust Anyone Other than Riverbed and VMware for Security in Your Network Service Chain?
Sure you would. ...
19-Jan-2017 • by Susan Hewitt
Solving Cloud and Branch SD-WAN Security Challenges with Riverbed SteelConnect
If you are going to solve your security challenges in the cloud and branch, you are going to need more than one security super hero on the job....
18-Jan-2017 • by Mike Marks
Windows 10 Migration—the Role of End User Experience Monitoring: Part 1
One billion devices running Windows 10 over the next couple of years. That’s still Microsoft’s goal, although they’ve backed off of the 2018 target date. ...
09-Jan-2017 • by Golan Shem-Tov
Monitoring Applications Running on Docker Containers
Continuous monitoring has become an important part of an application life-cycle in many companies, including Riverbed. ...
09-Jan-2017 • by Frank Lyonnet
Branch Security—A Cornerstone of Your Cloud Networking Strategy
New technologies = new vulnerabilities
Cloud is now a primary choice for IT assets. It’s unbeatable in terms of cost, scale and agility. ...
04-Jan-2017 • by Peco Karayanev
SteelCentral APM Recognized in the Gartner APM Magic Quadrant Report
SteelCentral APM had a very busy and exciting 2016! Here is a quick retrospective of 2016 and what is on the horizon for 2017....
04-Jan-2017 • by John Street
Moving to a Digital-First Public Sector: Expectation vs. Reality
Thanks to technology, people are more empowered within their communities than ever before....
21-Dec-2016 • by Michael Sheehan
Leaked Confidential Memos from Santa Claus re: Riverbed Integration
Recently obtained confidential memos from the North Pole seem to indicate Santa Claus (aka Ol’ Saint Nick, Kris Kringle, Father Christmas, etc.) and Santa’s Workshop Enterprises recently have been experiencing slowdowns in the processing and handling of global requests of gifts, the transmission of Naughty or Nice lists, and deployments of Helper infrastructure. ...
15-Dec-2016 • by Michael Sheehan
Ten 2017 Cloud & IT Predictions: Movement, Transformation & Consolidation
Yep, it’s the end of 2016 and yep, it’s that time again to throw dust into the wind to see which way it’s blowing (or perhaps it’s metaphorically better to gaze up at the clouds to gauge their direction). ...
14-Dec-2016 • by John Street
Digital by Default: Is the Public Sector There Yet?
The UK Public Sector faces an uphill battle with digital transformation....
13-Dec-2016 • by Gabe Dixon
Riverbed Receives 2016 Cloud Computing Backup and Disaster Recovery Award
Last week, TMCnet announced that Riverbed SteelFusion was named a winner for the 2016 Cloud Computing Backup and Disaster Recovery Award. ...
13-Dec-2016 • by Krishnan Badrinarayanan
Now Available: SteelCentral AppInternals SaaS for Full-Stack Performance Monitoring On and Off the Cloud!
We’re proud to announce today the general availability of Riverbed SteelCentral AppInternals SaaS, our full stack performance monitoring solution delivered as a service. ...
Riverbed Supports Converged IT Operations with SteelCentral AppResponse 11
Riverbed is doing something really interesting.The company is combining two of its SteelCentral performance management products into one....
09-Dec-2016 • by Shridhar Kulkarni
AWS re:Invent 2016: Of Superpowers, Superheroes and More…
I've just got back from Vegas over the weekend where I had a blast attending the AWS re:Invent 2016 conference....
08-Dec-2016 • by Michael Sheehan
Software-Defined Networking Using Simple Voice Commands
“Tea. Earl Grey. Hot.” Jean-Luc Picard of Star Trek’s The Next Generation made those lines famous as he requested a beverage to magically appear in the Enterprise’s replicator....
07-Dec-2016 • by Shreyak Shah
AWS re:Invent 2016, 5 Riverbed Takeaways and 25,000+ Cloud Heroes
AWS re:Invent 2016 was a dense event. It certainly felt like the Amazon forest and navigating through it seemed challenging at times....
07-Dec-2016 • by Golan Shem-Tov
Black Friday and Cyber Monday—It’s Like Christmas in November
Black Friday outages, we see it in the news every year. Does it have to be this way? ...
07-Dec-2016 • by Tom Tasker
Riverbed Does Storage, "You Cannot Be Serious!!!"
And how about this to seal the deal, “Deploy a 100PB 1U appliance, expandable up to 10 Exabyte’s, in minutes, with every single storage vendor license and feature ever, every single backup vendor license and replication technology ever, and cross Geo Disaster Recovery, anywhere in the world.”...
06-Dec-2016 • by Michael Sheehan
News Flash: To Be a Cloud Hero, You Must Be Fast and Agile
Quick! What superhero do you think of when you read the word “agile?” If you are like me, you probably think of The Flash. ...
30-Nov-2016 • by Michael Sheehan
Cloud Heroes Don’t Need Vita-Rays to Enhance Enterprise Performance
When it comes to superheroes, some are born with innate supernatural abilities and others are enhanced with powers accidentally. ...
28-Nov-2016 • by Bjorn Engelhardt
Riverbed Customers Making Waves: GHD’s Elizabeth Harper Named to Australia’s CIO50 List
GHD CIO Elizabeth Harper has been recognized for achievements in innovation and influencing rapid transformation across the organization....
21-Nov-2016 • by Uma Thana Balasingam
CTC Technology Launches Riverbed SteelCentral Managed Service to Boost Customer Experience in Japan
Helping organizations deliver great experiences for their customers is what drives us here at Riverbed...
21-Nov-2016 • by James White
5 Ways to Drive a Better Employee Experience with Office 365
Since its launch in 2011, Office 365 has seen steady growth across a broad cross-section of businesses and industries, earning recognition for its ease of administration, cost predictability and IT resource reallocation advantages. ...
21-Nov-2016 • by Michael Sheehan
Delivering Visibility Across the Enterprise—The Cloud Hero Sees All
I recently have been thinking about the hero Daredevil. Matt Murdock, the man behind the mask, is blinded by a radioactive substance as he saves someone from being hit by a truck. ...
16-Nov-2016 • by Shreyak Shah
Smart City Reality Check: IoT Utopia Cannot Exist Without Security
Using the Internet of Things (IoT) to power transformational efficiencies in smart cities of the future is an idea that holds tremendous promise—and also great peril. ...
16-Nov-2016 • by Michael Sheehan
"Cloud Heroes" Speak at Structure 2016—Insights, Trends, Recommendations & More
It was “Cloudy with a (great) chance of insights” at the Structure 2016 Conference last week in San Francisco, CA. ...
14-Nov-2016 • by Mike Marks
Ten End User Experience Monitoring Tips for a Successful Office 365 Migration: Part 2
Enterprises are continuing to migrate their productivity apps to the cloud, and demand for Microsoft Office 365 remains strong....
07-Nov-2016 • by Joshua Chessman
AppResponse 11 Part 2: What’s in it for NetShark Users
In the last post we looked at what SteelCentral AppResponse 11 is going to bring to the table for new users....
07-Nov-2016 • by Mike Marks
Ten End User Experience Monitoring Tips for a Successful Office 365 Migration: Part 1
Enterprise adoption of Microsoft Office 365 is growing, due to both enterprise demand and encouragement from Microsoft. ...
07-Nov-2016 • by Dave Varga
AWS re:Invent 2016, Be the Cloud Hero of Your IT Jungle
Amazon Web Services re:Invent 2016 in Las Vegas
The cloud is the modern day IT jungle with as much unexplored territory and unknowns as the real Amazon forest. ...
01-Nov-2016 • by Michael Sheehan
Artificial Intelligence’s Future Depends on Software-Defined Network IT
I’d like to imagine that one day my grandkids will be reading about artificial intelligence (AI) in their digital history books or via cranial implants or whatever the equivalent is in the future. ...
31-Oct-2016 • by Mike Marks
Retail IT: How Ready Are You for an Omni-Channel Black Friday?
Black Friday is just around the corner, and IT teams at omni-channel retailers are right to have the chills....
25-Oct-2016 • by Mike Marks
A Check-Up at Check-Out: 3 Tips to Ensure Excellent Customer Experience at the Point of Sale
For retail, the checkout experience can ultimately decide whether or not the customer leaves satisfied and remembers your brand in a positive way....
24-Oct-2016 • by Amit Prakash Sawant
SteelConnect: Riverbed Tackles the SD-WAN Market
Riverbed Technology, a long time established leader in the application performance business is now poised to be the frontrunner in the new Software-Defined Wide Area Network (SD-WAN) market with its SteelConnect solution....
20-Oct-2016 • by Vivek Ganti
Make Networking Great Again? Sure, I'm with SD-WAN
He’s old, clunky, verbose, and makes absolutely no sense in today’s world. She’s intelligent, revolutionary, modern, and equipped to handle the complex fabric of today’s eco-system....
18-Oct-2016 • by Vaishnavi Grudanti
Integrate SteelHead into iWAN for WAN Optimization
Read all about it!
The Cisco iWAN product is best known for its WAN traffic controlling capability and security features....
18-Oct-2016 • by Susan Hewitt
Empower Employees and Guests—Self-Registered Access
Part eight of a nine-part series of use cases for SteelConnect
In today’s social world, everyone is using a wide variety of corporate, cloud and SaaS apps and social media across a wide variety of personal and company devices—laptops, tablets, and phones....
17-Oct-2016 • by Kenny Quan
Optimize Your SharePoint Applications in the AWS Cloud with Riverbed!
Many enterprises are starting to embrace cloud computing services, migrating data and applications to public cloud environments such as Amazon Web Services (AWS)....
11-Oct-2016 • by Mike Marks
Business Process SLAs? Four End User Experience Monitoring Steps to “Yes”
The last in the series of five new End User Experience Monitoring use cases enabled by Riverbed’s acquisition of Aternity covers how SteelCentral Aternity enables IT and business executives to establish business process SLAs....
11-Oct-2016 • by Akshay Kakar
Riverbed Has Raised the Game for SD-WAN. Check it Out at ONUG Fall 2016!
Riverbed’s software-defined WAN (SD-WAN) solution, SteelConnect, is now available to deploy. The rubber has hit the road and we’re getting great traction with customers and partners....
04-Oct-2016 • by Blanco Lam
Is it Possible to Have Your (Cloud) Cake and Eat It Too? Find Out at Cloud Expo Asia
03-Oct-2016 • by Joshua Chessman
Financial Services and the Sharks: Swimming Together
Financial exchange companies live and die by their ability to deliver the information they need to the appropriate places....
03-Oct-2016 • by Mike Marks
Three Ways to Validate the Impact of IT Change on End User Experience with SteelCentral Aternity
Digital transformation is in full swing in the enterprise, increasing the pressure on IT for End User Experience Monitoring....
27-Sep-2016 • by Bryan Wynns
Prioritizing Application Optimization Efforts Based on Business Impact
SteelCentral AppInternals provides a revolutionary way of prioritizing optimization efforts based on the business impact to your mission-critical applications....
26-Sep-2016 • by Steve Brar
Keys to Office 365 Success: Evolve the Network and Focus on End-User Experience
Microsoft Office 365 continues to grow at an explosive rate as organizations large and small, as well as consumers, have embraced cloud-based email, collaboration, and productivity applications....
26-Sep-2016 • by Susan Hewitt
Experience More Uptime with SteelConnect's Shadow Appliances
Part seven of a nine-part series of use cases for SteelConnect
Let’s face it. If the IT landscape is increasing in complexity, configuration of systems and devices is not getting easier. ...
19-Sep-2016 • by Mike Marks
Ignite Your Windows 10 Migration with Two End User Experience Monitoring Resources
Windows 10 migration is sure to be among the focus points of next week’s Microsoft Ignite event in Atlanta. One billion devices running Windows 10 by 2018. ...
15-Sep-2016 • by Mike Marks
SteelCentral Aternity for the Service Desk: Seven Tips for End User Experience Monitoring
With Riverbed’s acquisition of Aternity, Service Desk teams now have world-class End User Experience Monitoring capabilities to help them proactively identify and quickly resolve end user experience issues....
13-Sep-2016 • by Joshua Dobies
SteelConnect 2.0 — Driving Enterprise Networking in the Cloud Era
It’s an exciting time at Riverbed! Late last year, Riverbed announced Project Tiger and our vision around SD-WAN. In April 2016, we announced SteelConnect 1.0, a revolutionary application-defined SD-WAN solution....
13-Sep-2016 • by Erik Hille
Understanding Performance in a ‘Disrupted’ Environment
The train is leaving the station when it comes to disruptive technologies like cloud, SaaS and mobile. ...
13-Sep-2016 • by Gabe Dixon
SteelFusion Continues Momentum with New Cloud and Virtual Edge Offerings
Today, SteelFusion announced 2 new deployment options for a software-defined edge. We’ve always prided ourselves on delivering choice and innovations for our customers and the latest release will not disappoint. ...
12-Sep-2016 • by Mason Coffman
Dear Executives, There’s a Missing Link in Digital Transformation: Legacy IT Isn’t a Buffet
You’ve seen this at every lunch buffet. Someone piles too much food on their plate, with eyes bigger than their stomach. ...
08-Sep-2016 • by Steve Brar
Fire Up Your Cloud Strategy at Microsoft Ignite
Tech tradeshow season is definitely in full swing. Having just come out of a great VMworld in Las Vegas last week, we at Riverbed are now preparing for an exciting (and sold out!) Microsoft Ignite show in Atlanta, GA on Sept. 26th – 30th where Riverbed is a Platinum Sponsor. ...
08-Sep-2016 • by Gabe Dixon
3 Reasons Why ‘Seeing was Believing’ at VMworld 2016
VMworld 2016 is in the books and the Riverbed team had an action-packed week conducting meetings, presenting our solutions, and working the booth on the show floor. ...
07-Sep-2016 • by Akshay Kakar
What is SD-WAN?
You’ve probably heard the term SD-WAN several times but the meaning often seemed nebulous. This blog intends to provide an overview about Software-Defined WAN (SD-WAN)—why you should care, the technology and a few tips for picking the appropriate solution for your use-cases....
07-Sep-2016 • by Bryan Wynns
Teamwork Leads to Better Application Performance—SteelCentral for the Gold
During the Rio 2016 Olympic Games, we saw teams come together and win, we saw teams fall apart and lose and in the case of the men’s cycling road race, we saw individual riders team up to overtake and beat the well-entrenched leader. ...
06-Sep-2016 • by Mike Marks
Mobile APM: The Next New SteelCentral Aternity End User Experience Monitoring Move
01-Sep-2016 • by Riverbed Technology
Is Shadow IT Really So Bad? Manage Stealth IT with End User Experience Monitoring
For years, IT experts have been warning about the incipient rise of “Shadow IT” – those unsanctioned, unknown, unmanaged applications that spread and multiply amongst the user community. The rise of SaaS only makes the threat worse with departmental “solutions” springing up everywhere, where the only due diligence has been the ability to download it....
31-Aug-2016 • by Riverbed Technology
Are Your Users Complaining? If Not, Hit the Panic Button Now!
PLEASE NOTE | All names have been changed to protect the innocent
I was working on a proof of concept (POC) recently with a large retail chain to help them improve the user experience their employees had with their critical business applications. My main contact, “Steve,” was managing a group that had been tasked with becoming more proactive in addressing issues that were impacting employee productivity. In talking to Steve, he said that they knew some of their applications could be slow at times and wanted to focus on how they could better understand and troubleshoot when this occurred. That sounded simple enough, but it turned out this engagement, starting the following week, was going to get much more eye opening than we both thought....
29-Aug-2016 • by Mike Marks
Five New End User Experience Monitoring Moves with SteelCentral Aternity: Device Troubleshooting
25-Aug-2016 • by Nik Koutsoukos
SteelCentral Aternity: 5 New and Exciting Moves for Riverbed Customers
Things are moving fast. Riverbed’s acquisition of Aternity, announced July 28th, is now complete. Integration plans are underway, in people, processes, systems, and product. ...
24-Aug-2016 • by Krishnan Badrinarayanan
Cloud is Here and Your Monitoring Approach Should Change
Forbes reports that approximately one in four companies are adopting public cloud services for enterprise applications, while about half said they were building internal clouds to manage key enterprise areas....
22-Aug-2016 • by Susan Hewitt
Centrally Manage and Provision Remote Site Networks with SteelConnect
Part six of a nine-part series of use cases for SteelConnect
Your IT costs keep escalating as the number of branches and remote users keeps growing....
15-Aug-2016 • by Gabe Dixon
Seeing is Believing in a Cloudy World: Riverbed at VMworld 2016
Riverbed is excited to once again be part of this year’s VMworld festivities. Please join us at Booth #2011 on August 28th – September 1st in ...
11-Aug-2016 • by Riverbed Technology
Straight from the Frontline | How a Global Law Firm Gained the IT Visibility Needed to Make End Users Happy
Application crashes and slow performance can cause a negative impact on any end user, and as described in a recent blog by Mike Marks, Chief Product Evangelist at Aternity, when those users are billable attorneys, it can be devastating to the bottom line. As I will illustrate here, Aternity helped a major law firm inundated with end user complaints address application performance and a generally poor end user experience. The law firm’s support and IT teams did not have any insight to what the end users were experiencing such as application crashes, desktop related events, application hangs, and slow performance....
09-Aug-2016 • by Heidi Gabrielson
If You’re Not Monitoring UC, You’re Spending Too Much!
The promise of unified communications is that it is supposed to increase efficiencies and make internal operations more seamless....
04-Aug-2016 • by Dave Varga
Riverbed SteelHead Web Proxy and Office 365 Video make George a Hero
I loved cartoons as a kid, in fact, I still do. One of my favorite cartoons growing up was the Jetsons. ...
04-Aug-2016 • by Riverbed Technology
Troubleshoot Performance Issues Like a Boss | Insights Into How Aternity EUEM Tests Your Theories Fast
Have you been investigating and fixing IT issues for a long time? If so, you’ve seen first-hand how certain factors are affecting application performance, and you are probably expert at coming up with a theory on why certain business transactions are slower....
04-Aug-2016 • by Mason Coffman
Rio Sports Livestreaming Doesn’t Have to Push Networks Off Performance High Beams
When the world’s elite athletes perform on the planet’s biggest stage—like the upcoming events in Rio—nobody wants to miss out....
03-Aug-2016 • by Gabe Dixon
Joint Solution Guide from Riverbed and Palo Alto Networks
Riverbed has recently joined Palo Alto Networks Technology Partner Program and released a new solution brief available for download. ...
02-Aug-2016 • by Steve Brar
Riverbed Survey: 85% of Companies Plan to More Closely Monitor Network and App Performance During Summer Games
While most of us are getting ready to watch the big summer sporting event and cheer on our home countries, many companies globally are bracing for a potential strain to their networks, especially here in the U.S. where Brazil is nearly in the same time zone....
01-Aug-2016 • by Riverbed Technology
“My Computer Is Slow” | Don’t Let These Words Hold Your Business Back
For many organizations, 3-dimensional Product Lifecycle Management (PLM) systems play a key role in the design and manufacturing process. However, poor IT performance and application crashes will dramatically reduce the efficiency of any new product research, improvement, and development efforts. In highly competitive markets, delays in the new product pipeline can cause financial losses and brand damage, sending out a negative message about your ability to innovate. The IT team must therefore ensure that PLM systems are optimized at all times....
28-Jul-2016 • by Nik Koutsoukos
It's the End-User Experience, Stupid
The phrase was…‘it’s the economy, stupid…’ if you recall Bill Clinton’s 1992 campaign, but I am ‘borrowing’ the phrase as there is an interesting analogy between Elections and Performance Monitoring. More on this further down…...
20-Jul-2016 • by Vineet Abraham
Riverbed R&D: Writing the Future of Cloud Networking & App Performance
Riverbed is a company with a long legacy of market leadership, and a strong reputation for pioneering solutions that make applications work better—whether they are delivered on-premise, as a service, or in the cloud....
14-Jul-2016 • by Riverbed Technology
How Today's Modern Businesses are rewriting Service Level Management Rulebook with Aternity
Recently, while in a meeting with an executive responsible for manufacturing at a global FMCG company, I had a ‘eureka’ moment. It actually made me realize where we have all been going wrong these past few years with Service Level Management. Over the last 15 years of working in and on the periphery of IT Service Management, I have seen Service Level Management evolve from simple Service Level Agreements (SLAs) focused on uptime and availability of the infrastructure that underpins IT, to being more focused on the availability of the business service....
11-Jul-2016 • by Susan Hewitt
Steer Your Apps Down the Best Path
Part three of a nine-part series of use cases for SteelConnect
Today’s networks are becoming increasingly complex, costly and fragile. Large teams of specialized IT are needed, and the time required to change network configurations can result in a loss of business opportunity and revenue....
07-Jul-2016 • by Riverbed Technology
Aternity EUEM helps Organizations gain Visibility and Control over Complex End User Environments
Analysts have established that in about 70% of the reported help desk cases, IT first learns about performance and availability problems when the users call to complain. At Aternity, we work with organizations throughout every major industry and continually hear from our customers that Aternity’s ability to immediately discover key End User Experience metrics is essential to helping them ensure proactive detection of performance issues beforeworkforce productivity is impacted....
28-Jun-2016 • by Riverbed Technology
How Balancing Information Security with an Optimal End User Experience fosters a Productive and Happy Workforce
I recently came across an excellent document when poring over Aternity’s own information security policies. Cisco commissioned a study on data leakage, focusing in particular on how employees are a big part of the issue. The study was illuminating, if not ominous in its findings. Some of the numbers and insights are alarming, including:...
28-Jun-2016 • by Joshua Chessman
Setting Preferred Interfaces Programatically
With the introduction of high-speed interface reporting in SteelCentral NetProfiler and SteelCentral NetExpress (the all-in-one version of NetProfiler for small and medium enterprises), we’ve begun a new age in interface troubleshooting and monitoring!...
27-Jun-2016 • by Susan Hewitt
Application-Centric Control with SteelConnect
Part two of a nine-part series of use cases for SteelConnect
Today the application landscape is changing rapidly, and IT is trying to adapt quickly to meet user needs for better and faster performance anywhere, anytime for All apps....
27-Jun-2016 • by Kristian Thyregod
Digital Transformation or Not; Get Visibility, Now, Please! (Part 2)
Businesses are developing the ability to harness modern technologies to create new industries and business models, delivering information-based services in innovative ways to new customers and partners....
23-Jun-2016 • by Mike Marks
4 Ways End User Experience Management Complements Enterprise Mobility Management
The Enterprise Mobility Management (EMM) market is undergoing rapid change, as enterprises focus on mobile to increase customer satisfaction and workforce productivity. ...
23-Jun-2016 • by Kristian Thyregod
Digital Transformation or Not; Get Visibility, Now, Please! (Part 1)
The hybrid enterprise is alive and well—and it’s here to stay
Companies and organizations today drive digital transformation through creating innovative Systems of Engagement (SoE), based upon rethinking how to engage with their target audience(s)....
21-Jun-2016 • by Gabe Dixon
Riverbed Survey: Supporting Remote and Branch Offices Top of Mind for IT
Despite all of the attention around cloud, data center, and XaaS (Anything as a Service), IT at the edge (i.e. remote and branch offices) remains a top priority for organizations of all sizes. ...
20-Jun-2016 • by Jon Hodgson
What's New in SteelCentral AppInternals 10.4
SteelCentral AppInternals 10.4 introduces some exciting new analysis features to more rapidly determine the true root cause of performance issues, especially in complex environments where scale and elasticity can obfuscate subtle yet critical details. ...
20-Jun-2016 • by Susan Hewitt
Build Your Hybrid WAN Easily. Leverage the Internet Instantly. Try SteelConnect.
Part one of a nine-part series of use cases for SteelConnect
Every business wants high performing, SLA-guaranteed bandwidth to ensure network availability and app performance. The downside: it’s expensive. ...
17-Jun-2016 • by Parimal Puranik
SteelFusion Runs Like an ATM
When presenting SteelFusion to customers across a variety of roles- storage, virtualization and networking so I try and come up with some simple everyday analogies that anyone without deep technology expertise can relate to. ...
16-Jun-2016 • by Jon Hodgson
SteelCentral AppInternals 10.4—Enhanced Cloud Support, Bigger Data, and Business-relevant Analysis
Cloud. Elastic computing. Containers. Microservices. Shared Libraries. These technologies are being adopted at almost exponential rates since they greatly simplify application design, development, deployment and manageability....
14-Jun-2016 • by Steve Brar
3 Network IT Lessons From the Golden State Warriors
Most of my time, I’m thinking about performance. It’s usually in the context of networking. Having followed the Golden State Warriors all season, however, I can’t help but think, can there be a better example of high-level performance than a championship basketball team?...
14-Jun-2016 • by Tom Tasker
SteelFusion: Release VDI from the DC
Looking up virtual desktop infrastructure (VDI) and its roots there’s one thing that stuck out each time “…all components are essentially saved in the data center…” which is exactly what you want to improve disaster recovery (DR) capability, management, data security, and backup. ...
14-Jun-2016 • by Bryan Wynns
Dare to Compare! Comparing Performance to Better Understand Your Application
The ability to compare performance data over time greatly enhances your ability to better understand overall application performance. This is why, in my opinion, one of the most powerful, yet most overlooked, features in a recent AppInternals release is ‘Compare To.'...
14-Jun-2016 • by Joshua Chessman
Class Based Quality of Service (CBQoS) Metrics and aaNPM
Why didn’t my call go through? How come this video is so choppy? Why couldn’t I get the data I needed from that application?...
09-Jun-2016 • by Krishnan Badrinarayanan
Visit Us at Velocity – See How You Can Take Control of App Performance
Application performance equals business performance. Providing high-performing applications around-the-clock is critical to ensuring great customer experiences and productive employees, which eventually have a positive impact on business results. ...
08-Jun-2016 • by Joe McCarthy
Life Beyond the Packets
I just joined Riverbed after spending the past six years at NetScout as a corporate systems engineer focusing on building demos and content that highlights “The Power of the Packet.” That statement “The Power of the Packet” is drilled into you from day one at NetScout. ...
02-Jun-2016 • by Heidi Gabrielson
UC Performance: Would You Rather Be a Superhero or a Potato Head?
When it comes to monitoring and troubleshooting your unified communications performance, would you rather be known as a superhero or a Mr. Potato Head? Here at Riverbed, we think it’s a no-brainer....
02-Jun-2016 • by Gabe Dixon
Enterprise Strategy Group Evaluates SteelFusion in Lab Review
Enterprise Strategy Group (ESG) is an industry analyst firm known for their unbiased technology insights that they provide to a global IT community. ...
24-May-2016 • by Mason Coffman
Why the Future of the WAN is Software-Defined
You’ve probably heard a lot about the future of enterprise networking here in recent weeks and for good reason. Traditional approaches to networking have become obsolete in a cloud-centric, digital-first world....
19-May-2016 • by Mike Marks
4 Ways Legal Firms Ensure Workforce Productivity with End User Experience Monitoring
For technology leaders in any industry, a top priority is ensuring the IT infrastructure enables the workforce to be productive. Recognizing this, many IT executives have turned to Aternity End User Experience Monitoring to proactively identify and resolve problems affecting end users. ...
18-May-2016 • by Joshua Chessman
Finding the Needle in the Haystack with Riverbed SteelCentral NetProfiler
Data. As we have moved to the (supposedly) paperless society the amount of data (both on and off paper) has increased at near exponential rates. ...
17-May-2016 • by Akshay Kakar
Industry Veterans Comment on Riverbed SteelConnect: 'This was Extraordinarily Impressive. I Need to Know More!'
Riverbed recently demonstrated SteelConnect to a group of industry thought leaders at Tech Field Day. The response was exceedingly positive....
17-May-2016 • by Nik Koutsoukos
Can You Hear Me Now? Can You See Me Through the Clouds?
New SteelCentral platform delivers rich cloud, UC & virtualization visibility
The advent of video conferencing, adoption of softphones and cloud-based UC services...
16-May-2016 • by Steve Brar
3 Reasons Why the Next Big Networking Tech Disruption is Happening Now
16-May-2016 • by Jordan Brown
Increase WAN Performance By Up to 90% for SAP Apps
Say hello to increased visibility and network performance! Together, Riverbed and SAP increase network performance by more than 90%, in addition to providing visibility into SAP workloads....
12-May-2016 • by Bryan Wynns
You Don't Need Big Disks For Big Data (Two Billion Transactions and Counting)
Several months ago I published a blog about AppInternals’ high-definition data and the benefits of capturing detail on every transaction—good and bad....
10-May-2016 • by Gabe Dixon
EMC World 2016 Recap: We Came. You Saw. We All Believed!
It was yet another successful EMC World for Riverbed! Members of our team spent the week attending sessions, conducting meetings, presenting our solutions, and working the show floor booth. ...
04-May-2016 • by Mason Coffman
4 Principles That Separate Successful DevOps Teams from Copycats
Almost every applications team encounters a scenario like this: Business stakeholders need new functionality from a critical application (“ASAP!”), requiring quick code updates from developers. Then, it’s off to the operations team to ensure a smooth rollout of the modified application without disrupting service....
29-Apr-2016 • by Riverbed Technology
It's Green Initiative has an Energy Company's Workforce Seeing Red
Unintended consequences can result when IT is not tightly aligned to the business. Such was the case with one of my customers, a multi-national utility company. By implementing the same type of “green” energy conservation efforts they promote to their customers, the IT team unknowingly impacted the workforce’s ability to serve some of the company’s most sensitive customers. Here’s what happened, and how they used Aternity EUEM to identify and resolve the problem....
28-Apr-2016 • by Mason Coffman
5 Ways Riverbed SteelConnect Will Revolutionize Your Network
Ask almost any network administrator: managing a network in today’s distributed and cloud-centric world isn’t easy. ...
27-Apr-2016 • by Jordan Brown
4 New Riverbed-Ready Partners Delivering Bigger and Better Solutions
The Riverbed Technology Alliances program proudly introduces four new Riverbed-Ready partners joining forces to deliver superb joint offerings and enhance solutions for customers. Let’s dive into the details of each one to learn a little bit more of how we integrate with these new partners!...
26-Apr-2016 • by Paul O'Farrell
Riverbed SteelConnect Brings The Network Into The 21st Century
April 26, 2016 will go down in history as the day SD-WAN fulfills its promise to revolutionize enterprise networking. SD-WAN is an important first step, but it alone cannot align the network to the needs of the business....
25-Apr-2016 • by Blanco Lam
Official Support for Optimizing Office 365 via Azure ExpressRoute
Last September, Microsoft announced the general availabilty of Azure ExpressRoute (ER) for Office 365. Since then, customers have been asking us whether we would support this architecture. I'm excited to announce our official support for this architecture using the Exchange Provider model (EXP) and specifically for Exchange Online and SharePoint Online/OneDrive workloads. When I talk to our customers about ER, a recurring queston I hear is: "Why do I need WAN optimizaton if ER promises lower latency and better connectivity?" To answer this question, let's revisit the three main reasons why applications perform suboptimally when accessed across the WAN:...
20-Apr-2016 • by Joe Tomasello
The Guide to Federal Security Best Practices for SteelHead
The Department of Defense’s (DoD) ability to keep a safe and consistent security posture for its network devices is no small feat.
There are many components in play to ensure systems are secured and frequently monitored for changes. Devices and applications are not typically configured by default to operate in the most secure manner, which results in less obvious configuration settings and security risks....
19-Apr-2016 • by Gabe Dixon
Riverbed at EMC World 2016: Seeing is Believing
I am excited about EMC World 2016. Join us on May 2-5 in Las Vegas where you’ll be introduced to a New World Order when it comes to your relationship with data. Learn how you can bring simplicity to chaos by protecting all of your most critical assets while being as agile as you can be. At the event we will conduct impactful booth demonstrations and theatre presentations, host a customer led breakout session, have daily prize giveaways, and entertain you with special guests....
18-Apr-2016 • by Doug Gribbons
SteelCentral AppInternals version 9 vs version 10 Licensing
In the last couple of weeks, several existing SteelCentral AppInternals version 9.x clients have asked me about changing over to the new AppInternals 10. So, I went through all the specifics including the differences in licensing between the two versions. So, after going though this a couple of times, I thought, “What a great blog entry!” So, from now on, when people ask, I’ll just direct them to a video!...
14-Apr-2016 • by Riverbed Technology
Managing change through performance visibility to ensure virtualization strategically transforms your business
According to Forrester, worker productivity when working remotely across multiple devices, increased 51% with virtualized deployments. And, 39% of IT managers said that end user satisfaction with the computing environment increased when desktop virtualization was in place....
11-Apr-2016 • by Joshua Chessman
NetProfiler and SteelScript: Giving 110%!
We all want to know what is happening on our networks. That’s why we use tools like SteelCentral NetProfiler and SteelCentral NetShark. What hosts are communicating with what other hosts? How much traffic are those hosts sending? What ports is that data being sent on? However you look at it, this sort of information is the bread and butter of the network performance monitoring (NPM) product world. Traffic reports, user-defined policies, analytics, and all sorts of other tools are built into the product to let you take advantage of that information....
08-Apr-2016 • by Brett Hill
Microsoft Publishes Paper on SteelHead Optimization of Azure Site Recovery
06-Apr-2016 • by Jesse Goodier
Purpose-Built Remote Office Converged Infrastructure
Remote office converged infrastructure (CI) is a relatively new term. It is the idea of using a single or pair of devices to simplify running multiple infrastructure functions at a remote site....
05-Apr-2016 • by Steve Brar
Riverbed, IDC Live Webcast: SD-WAN Vision & Demo
Riverbed built its brand and reputation around solving the challenges of the wide-area network (WAN). For over a decade we’ve been helping our customers deliver applications more efficiently across WANs while also expanding our portfolio to include the most comprehensive suite of application performance solutions to provide visibility, performance, agility & security for businesses and IT departments.
At the beginning of this year, we continued investing in our approach with the acquisition of Ocedo, a software-defined WAN (SD-WAN) provider, to accelerate and expand our SD-WAN portfolio. As we work to integrate Ocedo innovations with our existing technologies, we want to take the covers off of our plans and share our vision and strategy for delivering SD-WAN with the world....
29-Mar-2016 • by Gabe Dixon
Visy Sleeps Better at Night: Chooses SteelFusion and Azure for Cloud Backup of Remote Sites
Earlier this month, we proudly announced the ability to extend cloud services to the remote office/ branch office (ROBO) edge with SteelFusion 4.3....
28-Mar-2016 • by Joshua Chessman
How Many Applications Do We Have?
Applications are the life blood of your organization. Whether it is e-mail, financial, customer management, or order processing, all businesses today rely on applications for their day-to-day operations. Depending on the application and your business model you may have one or two applications sitting in the cloud that you use because you have to, or you may have hundreds upon hundreds of applications spread between a local data center and the cloud. Those applications may be necessary evils that are used but unloved, or tools that streamline productivity, increase profits, and make everyone’s lives easier....
22-Mar-2016 • by Doug Gribbons
AppInternals in 15 Minutes
"Time Flies like an Arrow; Fruit Flies like a Banana" – Groucho Marx
That’s a famous quote by the also famous Groucho Marx. That quote illustrates two things; first—Groucho Marx was a brilliant comedian, and second—time, like the flight of an arrow, passes very quickly!...
16-Mar-2016 • by Riverbed Technology
Mobile app performance monitoring: get ahead of the adoption curve
It’s no secret that enterprises everywhere are either evaluating which apps to mobilize or are deep in development to ensure that the right apps rapidly become “mobile ready.” In a recent report published by Apperian, there is a section dedicated to ensuring that mobile business apps have the intended impact on “helping” the workforce and do not disrupt productivity....
14-Mar-2016 • by Joshua Chessman
Let's Communicate, Universally!
As more and more companies roll out voice over IP (VoIP) solutions and more and more companies enter the VoIP market in different ways, the options for saving money by migrating from traditional PBX-based phone systems to modern, flexible VoIP solutions grows on an almost daily basis. From the early days of Asterisk, Avaya, and Cisco to the current Microsoft Skype for Business and Google Voice options, individuals and businesses have never had more choices when it comes to communicating....
08-Mar-2016 • by Gabe Dixon
The Sky is the Limit: Introducing Cloud-Readiness for SteelFusion
Today is great day for IT and the lines-of-business they support. How often does a technology vendor respond directly to customer requests in a way that can have an immediate positive impact on how business gets done? With release 4.3 of SteelFusion, Riverbed extends its hyper-converged edge solution to the cloud to give users greater flexibility and choice for storing business data....
07-Mar-2016 • by Riverbed Technology
3 Reasons Why APM is Important for Cloud Computing
Everyone loves talking about the weather but when it comes to taking the temperature of cloud infrastructures too many businesses throw caution to the wind....
03-Mar-2016 • by Mason Coffman
3 Reasons Businesses Are Slowing (and How IT Can Save The Day)
I’m finding that chores are getting easier to do with age. Just last weekend, I completed and filed my taxes online and received notification that the IRS accepted my return – all in a few hours. That’s the quickest it’s ever been. But to be honest, I can’t take credit for how quickly everything went. This year’s taxes were fast because of the supporting technology....
02-Mar-2016 • by Tom Tasker
SteelFusion; Restore Services and Security Without the Guesswork
On a daily basis I probably use on average about 7 or 8 programs at any one time, the usual suspects of Outlook, Skype, Firefox, a PDF reader etc. and that’s about it. So why does “Program and Features” on my PC have 124 installed programs? I’m not even a serial downloader and installer—I’m quite picky about what runs on my PC and I often have a tidy up of programs I’ve not used for a while or was just trialing. So what’s going on?...
02-Mar-2016 • by Bryan Wynns
Are You Wasting Time and Money By Rounding Up the Usual Suspects? Triage Performance Issues Before Engaging Fix Agents
In the 1942 movie Casablanca, Captain Renault orders the local police to “round up the usual suspects” after Major Strasser is shot. Seventy-plus years later, many companies handle major IT incident response the same way—they build bridge calls with all the usual suspects before conducting any triage efforts. This "Ready – Shoot – Aim" approach slows incident response time and creates additional work for our already overburdened fix agents. There is a better way....
29-Feb-2016 • by Mason Coffman
Discussing Riverbed's Role in Open Source, Security, and More with Packet Pushers
We’re back with the Packet Pushers community for our third podcast discussing all things networking. This time around, we decided to focus on Riverbed’s commitment to open source technology and the value we bring to security teams....
23-Feb-2016 • by Riverbed Technology
Diagnosis unclear: how a healthcare provider resolved elusive application performance and availability issues
Resolving intermittent issues is one of the most challenging problems that IT Operations teams face, since they are difficult to diagnose. Intermittent issues don’t provide IT teams with enough clues to help them quickly identify and resolve problems. The usual approach to analyzing patterns and trends don’t apply....
18-Feb-2016 • by Unok Rast
Who Owns Customer Experience in the Fourth Industrial Revolution?
As we enter the digital era, it goes without saying that technology will play a larger role in helping businesses achieve success. ...
18-Feb-2016 • by Riverbed Technology
Don't Be Swamped by Unified Communications Problems! Use SteelCentral UCExpert to Monitor Your Environment.
Join us at the Enterprise Connect Conference, March 7-10, 2016 in Orlando, Florida. ...
17-Feb-2016 • by Yvette Tardiff
Sub-Zero's IT Environment is as High-end as Its Appliances
Sub-Zero is the gold standard for high-end kitchen appliances. So, when prospective customers walk into one of the company’s showrooms, they expect a high-end, exceptional purchasing experience. Imagine, then, the potential impact on that in-person experience if a promotional or instructional video being shown there were to freeze or go dark....
16-Feb-2016 • by Steve Brar
3 Signs Cloud Adoption Is Happening Too Fast
I’m a huge fan of new technologies and am often an early adopter myself. So, when I say cloud adoption is happening too fast, I actually believe it’s generally a good thing. There are however some caveats and pitfalls that need to be considered....
15-Feb-2016 • by Tom Tasker
SteelFusion: Standardize Security at All Your Remote Sites
The CIO has implemented air tight security protocols around the build and provision processes in the data center (DC). Servers and applications are patched, hardened, and tested before they are allowed to go live. ...
11-Feb-2016 • by Alison Conigliaro-Hubbard
3 Reasons Why Traditional Hyper-Converged Infrastructure Can Be a Risky Choice for IT and Business
Hyper-converged Infrastructure (HCI) solutions are amongst the hottest trends in IT infrastructure. In a recent Taneja Group report...
10-Feb-2016 • by Nik Koutsoukos
A Leader - THIRD Time in a Row!
SteelCentral Magic Quadrant Leadership has become a Riverbed tradition, especially in the NPM category.
Since the first ever NPMD MQ back in 2014, Riverbed SteelCentral has been the clear leader so we’re thrilled that Gartner, in its latest Magic Quadrant, has again named us a leader....
09-Feb-2016 • by Tom Tasker
Why the Remote Office / Branch Office Isn't a Data Center
Like most people I subscribe to vendor and channel newsletters to keep up to date with what’s new on the menu, and a recent pitch I read using Microsoft’s software defined stack and server grade hardware for the remote branch office got me thinking....
03-Feb-2016 • by Gabe Dixon
5 Key Considerations for a Successful VDI Deployment
With IT resources constantly being strained, organizations are looking for ways to gain cost efficiencies while increasing flexibility and ease of management. Enter the virtual desktop infrastructure (VDI) where desktop operating systems are hosted within virtual machines on a centralized server. This market is expected to grow at a CAGR of 29.7% from 2014-2019 across all major industry verticals. Clearly, VDI has the attention of CIOs – but not all virtualization is the same. VDI has unique considerations that must be addressed in order to achieve the business and IT objectives that the solution promises. Unfortunately, because of the highly-desired outcomes of a VDI solution, oftentimes we can miss planning for certain pitfalls when architecting a remote desktop solution....
25-Jan-2016 • by Mason Coffman
4 Ways The New EU Data Law Will Change Your Company
Protecting sensitive data has been a long-standing priority for companies and consumers alike. But our increasing reliance on cloud technologies has only compounded data security concerns, and governments are responding. The European Union’s recent General Data Protection Regulation, finalized last December and subject for approval this January, will have major effects on U.S. companies. ...
26-Jan-2016 • by Frank Lyonnet
Is the WAN Your Weakest Link?
Geoffrey Moore, author of Crossing the Chasm, once said "IT is the business." To meet the demands of a digital enterprise in a cost efficient manner, the IT team must rely on unification and consolidation of infrastructure. Though infrastructure models and architectures such as the cloud and hybrid networks are cost efficient, they add unmanageable complexity to the WAN. The question is-is this compromise a necessary price to pay?
25-Jan-2016 • by Steve Brar
Riverbed Acquires Ocedo, Pushes Further Ahead with SD-WAN
In case you missed the news, last week Riverbed announced the acquisition of Ocedo, a leader in Software-Defined Wide Area Networking (SD-WAN) technology. Ocedo is a strategic addition to Riverbed to accelerate and expand our Project Tiger initiative to deliver application-centric SD-WAN solutions to intelligently connect branch offices across the enterprise....
20-Jan-2016 • by Brett Hill
Optimizing Azure Workloads with Riverbed SteelHead CX
A new day in cloud performance
57% of the Fortune 500 are using Azure and more than 90,000 new users are subscribed every month. Riverbed's SteelHead technology can significantly reduce bandwidth to and from Azure workloads. Our new SteelHead CX in Azure allows up to 150Mbps of optimized bandwidth and commonly provides bandwidth reductions of 50-90%. In addition, the new Discovery Agent simplifies optimization of Azure hosted virtual machines....
18-Jan-2016 • by Joshua Chessman
Moving, Moving, Moving, Keep that Data Center Moving!
The data center is the lifeblood of any large organization. Servers critical to your day-to-day operation sit on racks using power, generating heat, and causing application owners stress. A minor outage in a data center can represent millions of dollars an hour in lost revenue while a major outage can hugely impact the bottom line revenue of your company. Add to this the fact that the physical location of your data center can be a major factor in reliability and availability and the data center can be seen as a huge headache....
14-Jan-2016 • by Steve Brar
How The Cloud Is Fueling a Customer-Centric Revolution
The idea that customers don’t know what they want, until you show it to them, has long been influential in marketing. But these days, it seems companies are starting to question their own ability to know without solid metrics to guide them. The recent surge in analytics adoption might demonstrate a turning of the phrase: “we don’t know what customers want, until the data shows us."...
12-Jan-2016 • by Shridhar Kulkarni
What Do an Airport, a Starbucks, a Wi-Fi Hotspot and Your Very Own Cozy Home Have in Common?
No, I am not thinking a hot cup of coffee here! Well maybe that too, but more importantly, these are some of the most common venues today from where the modern work force is expected to operate and be productive. Be it an on-the-go sales guy accessing a SharePoint/CRM application, a remote DevOps Engineer working on Azure cloud, an overseas manufacturing engineer downloading Auto-CAD design files, a CIO downloading a business intelligence report from an ERP application, or an employee burning the midnight oil at his home, there are myriads of such examples proving that today’s enterprises have an ever-increasing mobile appetite....
05-Jan-2016 • by Tom Tasker
SteelFusion: RTO and RPO at the Branch Office
A business runs on its data. Be it email, database, spreadsheet or social content; if there’s no data, there’s no business. A straightforward enough association that doesn’t take a genius to figure out, but it’s the next couple of steps that often get missed. What if the data is lost?
04-Jan-2016 • by Joshua Chessman
WAN Optimization and aaNPM: So Much Better Together
WAN optimization solutions such as Riverbed SteelHead have the potential to save your company money and drastically improve worker productivity. By reducing the amount of traffic traversing your expensive MPLS links you can downsize the link—sometimes significantly. By improving latency and making applications respond faster you can improve worked productivity—sometimes by significant amounts. Now that you have seen the benefits of WAN optimization and are planning to deploy it across your environment, have you thought about how you will report, monitor, and troubleshoot your newly optimized environment? According to a recent Gartner report on Best Practices to Gain Visibility in WAN-Optimized Environments, “Adding WAN optimization solutions into the network can introduce blind spots in traditional network and application performance monitoring.”
The answer is with an application-aware network performance monitoring (NPM) solution. NPM software, such as Riverbed SteelCentral NetProfiler or NetExpress, provides answers to all your monitoring, reporting, and troubleshooting needs with WAN optimization and has the added benefit of providing in-depth, network-based troubleshooting as well. Whether you are trying to quantify the benefit gained from reducing bandwidth, identify what applications are the most logical to optimize, or determine which location would make the most sense to deploy at next, NPM solutions can help you with that.
21-Dec-2015 • by Mason Coffman
5 Top IT Trends to Watch in 2016
You don’t even have to be in tech to notice that IT is changing fast. From the implementation of more efficient and secure systems to shifting power dynamics in the workplace, IT is poised for major transformation in 2016. Here is our list of 5 IT trends to keep an eye on....
17-Dec-2015 • by Steve Brar
How Greater Visibility Makes Better Cloud Security Possible
Everyone knows that security can be a challenge in today's complex IT environments. According to recent survey results, 60% of cybersecurity professionals think getting security visibility is more difficult in a cloud-based environment as compared to a physical network. The same survey also showed 50% agree that it's difficult to audit network security when working with cloud computing infrastructure. At Riverbed, we hear these same concerns from customers, that is until they see what Riverbed can do to augment their security capabilities with end-to-end visibility.
It's true that a cloud-based environment can complicate security precautions but only if an enterprise fails to use a robust system for unified visibility. Traditional approaches to gathering security data try to combine reports generated by vulnerability and patch management systems with data gathered by interviewing applications teams. This approach falls short because asset inventories are almost never complete and, at best, are only as current as the last scan. ...
16-Dec-2015 • by Joshua Chessman
No REST for the Weary
Application Aware Network Performance Monitoring (aaNPM) solutions sit on your network and monitor the traffic. They store information about what hosts are talking to what other hosts over what ports, protocols, and applications sending how much traffic. A wide variety of metrics are available for this information depending on the source of the information being collected and coalesced.
16-Dec-2015 • by Erik Hille
Want to See a Monument? Go to a National Park
In the recent webinar, Unified Visibility, Amplified Productivity, Enterprise Management Associates analyst, Shamus McGillicuddy referenced an interesting statistic. To paraphrase, 42% of all network problems can be traced to improper configuration management. It is a bracing data point. One that begs the question, “why do we struggle to understand and manage our network configurations?”...
07-Dec-2015 • by Mason Coffman
Exploring Riverbed SD-WAN and Unleashing Project Tiger with Packet Pushers
Our second podcast with Packet Pushers is now available! This time around, our own Hansang Bae, Josh Dobies, and Kevin Glavin join Ethan Banks and Greg Ferro of Packet Pushers to discuss all things SD-WAN.
SD-WAN is emerging as a game-changing technology at the frontlines of the enterprise—branch offices, manufacturing sites, retail stores, consulting offices, and all the other tens, hundreds, or even thousands of remote locations where business must get done. For IT and business leaders, SD-WAN offers cost-effectiveness, agility, and levels of automation that are essential when accommodating dynamic business and application requirements....
04-Dec-2015 • by Joshua Chessman
They Went Where?
Tracking where people are going on your network—and ensuring they are going to only those places they should be going is an integral part of properly securing a network. According to The Economist (The Cost of Immaturity, 2015) it takes on average 205 days for a company to detect that it’s network has been compromised. That is more then six months from when an attacker first accesses information on your network to when you first notice the attack has occurred—having nothing to do with the amount of time it takes to recover from such an incident....
02-Dec-2015 • by Mason Coffman
What Are Your Application Performance Metrics Trying to Tell You?
Businesses depend on applications to drive critical activities and to better engage customers, employees, and partners. So in today’s app-centric world, business success is contingent on superior-performing applications....
30-Nov-2015 • by Paul Griffiths
Black Friday and Cyber Monday: How Companies Master the Onslaught
The busiest shopping days of the year are here. Black Friday and Cyber Monday see both brick-and-mortar and online outlets running special limited-time promotions to attract festive holiday shoppers. Last year, more UK retailers ran Black Friday promotions than ever before, but some were unprepared for high levels of demand. Retailers encountered application performance problems that their IT departments could not diagnose and resolve quickly, and their sales suffered severely as a result....
25-Nov-2015 • by Krishnan Badrinarayanan
SteelCentral's AppInternals and AppResponse Integrate to Unify End User Experience, Network and Application Performance Insights
SteelCentral AppResponse now integrates with SteelCentral AppInternals to give you complete, end-to-end visibility and diagnostics across end user experience, applications, networks and infrastructure. From within AppInternals, you can trace individual transactions to expose and diagnose issues within code, remote calls, SQL or system resources. With the integration, you can now click into AppResponse to troubleshoot network performance and inspect packets for the same transaction....
20-Nov-2015 • by Joshua Chessman
Can You Hear Me Now?
All networks have problems. Whether you are dealing with the newest, best designed network leveraging all the latest technology, up-to-date software or an old, poorly designed network running antique hardware with out-of-date software, you are going to experience problems. These problems will appear in different ways: network outages, performance issues, intermittent problems, or any one of a dozen other options. It is when these problems occur and how we deal with them that is important....
17-Nov-2015 • by Akshay Kakar
Next-Gen Performance With SD-WAN: Branch Routing Looks Into The Eye Of 'Project Tiger' At ONUG Fall 2015
ONUG Fall 2015 was recently held in Manhattan, New York, with about a dozen vendors highlighting their offerings for SD-WAN. Some vendors, after years of selling in the router market, tried to showcase how their branch routing technology could be used for SD-WAN; paradoxical though since SD-WAN aims to eliminate the very rigidity that routers have created....
16-Nov-2015 • by Heidi Gabrielson
New Release of SteelCentral Puts an End to 'Frankenstein' Monitoring
New Release of SteelCentral Puts an End to “Frankenstein” Monitoring
According to Enterprise Management Associates (EMA), the typical enterprise has between 6 and 10 network monitoring and troubleshooting tools in active use, with even more ‘shelfware’. Furthermore, 10% of large enterprises use more than 25 solutions! Holy cow, that’s a lot of network monitoring tools....
13-Nov-2015 • by Steve Brar
Riverbed @ Web Summit 2015 Recap
Well, it took a few days but I think I have finally adjusted to being back home here in Silicon Valley. Last week I attended Web Summit along with several of my colleagues in Dublin, Ireland. It was quite an event that has dubbed itself, "Where the Tech World Meets," with a record setting 40,000+ attendees. This year's Web Summit was not without controversy (read here), and will be headed to Lisbon for 2016....
12-Nov-2015 • by Sandra Tedt
Is Application Performance Getting Cloudy?
The journey to the cloud is well underway. With the promise of scalability, flexibility and economy, it seems like everyone has their head in the clouds today.
Given myriad options to fit various business needs—why not?...
11-Nov-2015 • by Nik Koutsoukos
New SteelCentral Platform Delivers a Truly Integrated Solution for Application Performance Monitoring
In the world of IT systems monitoring, the terms "integration," "unification," "end-to-end," "holistic"...are often misused. Many vendors claim it, but very few, if any, can deliver it. As a result, enterprise customers, analysts and journalists are very skeptical (to put it mildly) about such claims by any tech vendor....
10-Nov-2015 • by Mike Marks
3 ways to arm central IT with the ability to manage shadow IT
Shadow IT is not going away. It’s a fact of life in most organizations. Contrary to all of the fear-mongering, Shadow IT benefits enterprises, to the extent that it drives innovation and fast decision making. A recent Network World article on Shadow IT in the Cloud nicely summarized five key risks, including compliance to data security and protection standards, concern about where enterprise data gets shared in the cloud, the robustness of consumer-grade applications used in the enterprise, the inability to leverage volume-pricing, and IT’s responsibility for the performance of apps that they don’t control. So, the question becomes how to arm Central IT with the ability to manage Shadow IT....
05-Nov-2015 • by Jordan Brown
Adopting Cloud Apps via a Secure Hybrid Network Live Webcast
In today’s quickly evolving environment, the adoption of cloud apps such as Microsoft Office 365, Google Apps, Dropbox and Salesforce are driving an increasing percentage of your network traffic to the Internet. Traditional “hub and spoke” networks, optimized to access internal applications and data, struggle to deliver the performance, scalability and security needed by users....
29-Oct-2015 • by Mike Marks
Mobile APM for business leaders: 4 critical questions it should help you answer
Although Mobile APM got its start with app developers, line of business leaders at mobile first enterprises are also relying on Mobile APM to address their top concerns. This makes sense, since companies are relying on mobile to drive revenue, customer engagement, and improvement in workforce productivity. Indeed, one of the key findings of the recently published Gartner Market Guide for Mobile Application Performance Monitoring is that “analytics capabilities emphasizing the business context are broadening the appeal of mobile APM solutions to non-operationally focused buyers.” So, line of business leaders, Mobile APM is for you too....
29-Oct-2015 • by Joshua Chessman
Performance! Visibility! Security?
Network security. These words are enough to strike fear into the most cold-hearted CSOs. A network compromise can bring down systems, managers, executives, and even entire companies. Securing the data on your corporate network is not only one of the most important things a company can do, but also one of the hardest.
There are lots of tools that are dedicated to providing network security: vulnerability scanners, intrusion detection and prevention, firewalls, and much more. Every company has its own ideas and approaches to the best ways to achieve the unachievable: the total securing of the corporate network.
As part of your decision on how to secure the network, it is important to recognize that there is no one tool that is going to provide your entire solution. A firewall will help keep people outside your network from getting in, but does nothing to help once someone is on the inside. An intrusion device will help identify when someone intrudes, but does nothing to secure the perimeter. The trick is to have an entire arsenal of tools that can be used to identify issues and then investigate and thus rectify them....
22-Oct-2015 • by Riverbed Technology
What's in a Name?: That Which We Call a Rose in "IT," May Be a Real Stinker
Although Juliet may have been right about roses and Romeo, names do matter. I’ll never forget my first visit to Europe as a kid and being frustrated by not knowing how to refer to the restroom. They speak English in England, so why do they call it “Toilet?” The toilet is the name of the fixture, not the room. Other European countries call the room the “W.C.” (Water Closet). In Canada it’s the “Washroom.” And I still don’t understand how someone can call it the “loo.”
Terminology is even tougher in IT. There is so much variation in how to refer to an IT team, a person’s role or title, the name of an operational process, or a piece of equipment or software. When speaking with customers, I adjust my terms to their nomenclature or risk being misunderstood.
For example, the Technical Support team is a primary user of Aternity, but some companies will call them Client Support or End User Services. And this team is comprised of several groups. Some customers call them Tier 1 (T1), Tier 2 (T2), and Tier 3 (T3). Others refer to them as 1st Level support, 2nd Level support, and 3rd Level support. In some cases, Tier 1 support is called the Service Desk. It seems like any term used in IT has some alternative equivalent being used somewhere else.
Product Management isn’t alone in needing to clarify nomenclature. When software sales professionals try to navigate an org chart to get to the VP of Global IT Services (or VP of Service Delivery) they better understand the nomenclature used by that company. When a professional services team works with a customer to operationalize their use of the product, they also must be able to navigate the terminology at that company. The alignment is key for successful communication.
A 7 Step Strategy to Standardizing on Nomenclature within Your Product
As Product Managers, we face the complexity of nomenclature differences every day. At Aternity, we have IT roles defined to make the product easier to use. Should we use Tier 1 or Service Desk? Aternity monitors user experience from the actual user end point – the desktop, laptop, VDI, Citrix session or mobile device. What should we call this “end point” in our console? COBIT standard does call it a “device.” ITIL calls it an “asset.” Microsoft calls it “System” in SCOM.
Faced with this challenge, here are seven steps that Aternity used to standardize our nomenclature:
- We built a tiger team of the various functional groups who are affected by nomenclature differences at our customers: Product Management, Sales, Services, Engineering, and Marketing. It is important to involve the stake holders early on because terminology differences have major impacts across the organization.
- Assign people in the team to map the existing terms used by the company and your customers. Separate between (i) names of roles/teams within IT (ii) operational process names (iii) product specific terms, such as device, incident, alert, user, transaction, etc.
- Compare your terms to existing standards like ITIL, COBIT and MOF (Microsoft Operations Framework).
- Compare your terms to other vendors’ products that are part of your customers’ IT portfolio, such as ServiceNow, Remedy, and Microsoft System Center Service Manager.
- Identify the standards or ecosystem products with which you are closely aligned, since you will likely want to maintain consistency. Mark the terms that you need to change.
- Build consensus among all stakeholders in the tiger team, and then plan a transition. The plan needs to include changes to sales presentations, marketing collateral, website, training material, documentation, Statement of Work templates and, of course, the Product UI. It is far from easy, so don’t try to boil the ocean. Instead, build a realistic roadmap that might spread to 6 months to a year to align with product releases.
- Stick with your decision of standard, and don’t let it slip as products and markets change. Each change is hard, so better to use the same standard for any new term that pops up in the future.
Specifically at Aternity, setting the standards is a particularly exciting challenge. Unlike domain-specific management products, Aternity delivers value to a wide range of roles within an organization, across both IT and the business, and helps our customers address a wide range of use cases, from trouble shooting to change management, service level management, and compliance. We decided to use ITIL and ServiceNow for nomenclature standards and built a roadmap that spans to our upcoming Version 9 release slated for January 2016.
22-Oct-2015 • by Hansang Bae
GartnerITxpo 2015 Recap: Let's Welcome the Branch Office to the Software-defined Movement
Looking back on the Gartner Symposium/ITxpo 2015 a couple weeks ago, the key takeaway for me is that technology is finally in a place that enables IT pros to help the business how the business wants to be helped, not the other way around....
20-Oct-2015 • by Mike Marks
It Ops: Is Your Mobile Apm Strategy Ignoring Your Workforce
If you’re part of your company’s IT Operations team, you’re probably responsible for ensuring the quality of your enterprise’s mobile app portfolio, in addition to all of the other enterprise applications you support. The question is whether your Mobile APM product provides you with all of the capabilities you need to succeed. What’s often missing from an enterprise’s mobile monitoring strategy is the ability to assure the reliability and quality of mobile apps used by both consumers and the workforce.
20-Oct-2015 • by Mason Coffman
The Best Insurance Against Cybercrime is Visibility, Optimization, and Control
Insurance companies have started to take a much harder look at the cybersecurity protocols of the businesses they insure. Reuters recently reported that cyber insurance premiums for many companies have tripled this year due to a large spike in high-profile attacks. According to the article and other recent reports, some companies are even being dropped because they are deemed too high-risk....
19-Oct-2015 • by Akshay Kakar
Mark Zuckerberg, Virtual Reality and a SD-WAN Conference? Connecting The Links With Riverbed.
Did you know that Facebook is coming out with Virtual Reality? Apparently, Mark Zuckerberg wants to build a system that would enable users to “experience everything they would in reality - vision, hearing, memory etc.” even though they may be across an Internet circuit.
Facebook isn’t the only gang-of-geeks reigniting this technology. Samsung seems to have launched Samsung Gear VR. Google has Cardboard. And, based on a report by Fortune magazine, Apple has entered the Twilight Zone too.
Generally, today’s world is a humungous toy store, with new technologies that make our jaws drop, eyes widen and wallets disappear (I was referring to Apple Pay). The goodies aren’t just for individual consumers and businesses that invest wisely may be able to turn technology to profits.
The question is, do we have the backbone (read: network) to handle all of this coolness?...
16-Oct-2015 • by Krishnan Badrinarayanan
See SteelCentral AppInternals in Action at JavaOne
Apps drive business results
Software is pervasive! It has transformed industries, supercharging productivity and connectivity, and has spawned new opportunities that help us stay competitive. Software is eating the world—big bites at a time.
Developers and operations teams make apps happen
IT develops and delivers applications. But requirements constantly evolve as users demand more features. This increases pressure on developers and operations teams to deliver software rapidly without compromising reliability or around-the-clock availability.How do they expedite release cycles and maximize time spent on new features as opposed to maintaining existing code? It comes down to two practices:
- In Dev/Test: Ensure release quality prior to release: Identifying all erroneous code during testing helps developers fix them early. Detailed transaction tracing can help QA expose and diagnose bottlenecks so that developers have the information they need to resolve them quickly. This helps make releases production ready.
- In Production: Resolve errors ASAP: Monitoring apps in production ensures that you are the first know when problems strike. Recording every transaction from user to back-end along with its associated system metrics and call tree details help developers reconstruct incidents and eliminate root cause quickly.
Take control of app performance with AppInternals
Helping developers and operations stay focused on delivering new features is important for businesses to stay competitive. SteelCentral AppInternals arms them with the diagnostics they need to minimize time spent fixing bugs, maximize release quality, and keep them focus on delivering business-impacting applications. Don’t take my word for it......
15-Oct-2015 • by Mason Coffman
If You Can't Easily See, Manage, and Improve Them, Are You Delivering Them Correctly?
“Them,” in this case, refers to your mission-critical applications—the lifeblood of your enterprise.
We know how important applications are to everyday business. If apps don’t perform, employees can’t work, customers can’t complete transactions, products don’t get shipped on time, and business grinds to a halt....
14-Oct-2015 • by Alistair MacIntyre-Currie
Is Hybrid Heaven Software-Defined?
Come hear more from Riverbed at Cloud Expo Asia 2015
Riverbed’s CTO, Hansang Bae, has a phrase he likes to use to describe what it means to achieve ultimate control in today’s complex hybrid IT environments: Hybrid Heaven. This is a state where the applications that drive an organization’s business are not only performing at their peak—they’re delivering an exceptional end-user experience. Seem too good to be true?...
08-Oct-2015 • by Tom Tasker
SteelFusion: Bringing Business Continuity to the Branch
Having read a recent article on business continuity (BC) my first thought, I think like most, is how BC affects major sites; the data centers (DC), head office, regional centers, etc., but not necessarily the smaller often overlooked remote / branch offices. With a lot of companies overlooking DR and BC as “something that happens to somebody else” SteelFusion can help make that change a reality in those often overlooked remote sites.
08-Oct-2015 • by Riverbed Technology
Mobile Migration Tips: Monitor Slas To Find Users Suffering In Silence
Welcome to the second in my series of enterprise mobile migration tips. I’ve been involved with helping several enterprises roll out mobile as part of their omni-channel strategy, and Aternity Mobile APM plays a key role in ensuring success. In part 1, I introduced one of my financial services customers, which is rolling out tablets in its full service branches to increase customer engagement. This company used Aternity to compare the performance of key business activities executed on the mobile teller app to similar activities performed on the desktop. After all, validating that performance is as good or better on the tablets is key to improving customer service. With the validation complete, IT rolled out the mobile teller app across the nation-wide network of full service branches.
07-Oct-2015 • by Steve Brar
Join Riverbed for the first time at Web Summit
What tech conference has over 1,000 speakers and 30,000 attendees across 21 summits that's a mix of Fortune 500, early stage startup, and investors?
That would be Web Summit, one of the fastest growing tech conferences. Having started just five years ago in Dublin with 400 local attendees, it’s now grown to tens of thousands....
06-Oct-2015 • by Steve Brar
Three Key Things You Need to Know About Europe's New Data Protection Law
In early 2016, a new EU law will go into effect that could have consequences reaching far beyond Europe’s borders. The EU General Data Protection Regulation (GDPR) will heavily impact the regulatory landscape in numerous ways most notably for organizations with more than 250 employees operating within the European Union....
01-Oct-2015 • by Joshua Dobies
Riverbed Survey Results: Software-Defined IT Reimagined with SD-WAN
With the increased use of cloud computing, encrypted applications and network-sensitive or bandwidth-intensive applications like voice over IP (VoIP) and video, IT organizations are struggling to make existing infrastructure adapt to these needs, while staying within budget....
30-Sep-2015 • by Susan Hewitt
Application Performance and ROI - Riverbed Customers Speak
People often say, you can’t improve on a good thing. At Riverbed, we don’t believe that. Take WAN optimization. Yes, we’ve led the market for eight years—a leader in Gartner’s Magic Quadrant for WAN Optimization. But we have never stood still.
We added integrated visibility so you see into the modern encrypted app to identify, classify, prioritize and steer that app down the best path—MPLS or public Internet—to any user. And controlling that app is now automated with the ability to use application groups, business-driven global policies and secure transport for greater business agility and cost savings....
28-Sep-2015 • by Mike Marks
Mobile Apm – Five Key Capabilities For Improving Workforce Productivity
Aternity recently released a jointly authored newsletter that embeds the Gartner Market Guide for Mobile Application Performance Monitoring research report. The Gartner Market Guide analyzes how leading vendors are addressing enterprise’s requirements for mobile APM, and we’re pleased that Aternity Mobile APM is included. You can purchase the Market Guide from Gartner for $1295, or you can get full access to the entire report as part of our jointly authored newsletter here.
24-Sep-2015 • by Riverbed
Mobile App Performance: The Achilles Heel Of The “Apple Store” Strategy
The physical store remains central to retailers, even as they implement omni-channel strategies leveraging social, web, and mobile. Innovative retailers, from AT&T to Tesla, are deploying iPads and other tablets in their stores to emulate the “Apple Store” in-store buying experience. By moving the customer interaction out from behind inefficient counters and outdated desktops, the retailer’s workforce can deliver better customer engagement and a more pleasant and ideally, more profitable, shopping experience. The iPad strategy of retailers like these depends on IT’s ability to ensure excellent mobile app performance for the workforce using the iPads to interact with customers.
24-Sep-2015 • by Anita Power
Clearing Up the Cloudiness of SaaS with Riverbed
While we often extoll the virtues of moving your data to the cloud, we also hear the concerns raised prior to making that move such as losing control of the your data, the performance impact for your users, or can your employees in a remote village in Belgium, have the same experience and benefits as those in downtown Manhattan?...
23-Sep-2015 • by Anita Power
Apple iOS 9.0 Update Time - Smooth Sailing with Riverbed Web Proxy
Who doesn’t get excited about Apple updates? The Network and Sys Admin teams!...
22-Sep-2015 • by Riverbed Technology
How EUEM and SteelCentral Aternity Can Help in VDI Migrations
As virtualization takes a hold in many IT organizations it often adds another level of complexity and a blind spot within your traditional monitoring infrastructure. Using SteelCentral Aternity, you can see how your VDI environment is performing from the point of view of your user (workforce) community....
14-Sep-2015 • by Mason Coffman
Talking SD-WAN, SaaS, and More With Packet Pushers...
10-Sep-2015 • by Jordan Brown
VMworld 2015 Key Takeaway - Riverbed and VMware Agree that the Future is Hybrid
After a few action packed days at VMworld 2015, it is clear that VMware is all in on Hybrid Cloud and Network Virtualization. It is also clear that Riverbed and VMware are aligned in a vision that the future of IT will be driven by software and will be a hybrid of on-premise and cloud workloads....
09-Sep-2015 • by Parimal Puranik
Driverless Branch Offices, or How I Learned to Stop Worrying and Rethink My Car
Cars have been around for over 100 years and there have been some big improvements—safety at faster speeds and more efficient fuel consumption for example—but a few items have always been the same:...
01-Sep-2015 • by Riverbed Technology
Field Notes on Cloud Adoption and Evolving as a Cloud Technologist
We're three quarters through 2015 and I already know I will remember this year as one that had a big impact on my career. ...
31-Aug-2015 • by Riverbed Technology
Mobile Migration Tips: Measuring The Impact On Customer Service
As mentioned in a recent IDC Report covering mobile adoption in Europe, companies are accelerating their use of tablets to increase workforce productivity and customer engagement. IDC expects that business use of tablets will expand from the 10 million in use in today to more than 40 million by 2019, representing 1 out of 4 computing devices. Mobile migration is especially strong in customer-facing roles within companies implementing omni-channel strategies, where customer experience is front and center. So, if customer engagement is a key driver for mobile migration, how do companies know they’re meeting their goals for customer service? The only way to know is to measure.
25-Aug-2015 • by Amit Datar
Can IT and Network Administrators Catch a Break Please?
Yeah, I know those administrators must be thinking I have gone crazy to even think of such a thing. But seriously, I think the answer is YES! No, not by taking an extended vacation where they don’t have to carry their pagers (oops I meant smartphones, pagers are so 90s)....
24-Aug-2015 • by Mason Coffman
Avoid These Pitfalls When Moving Apps to the Cloud
It’s well established by now that businesses are looking to the cloud to help secure sustainable advantages over competitors. But in today’s hybrid enterprise, CIOs and other technical leaders encounter several challenges when moving critical workloads to a cloud environment....
20-Aug-2015 • by Jordan Brown
The Year of Living Operationally with VMware NSX
After connecting with our customers about their network architectures and infrastructures, we are being asked more and more about VMware NSX. If you are not familiar with NSX, it decouples the physical network from the virtual, reproduces all networking and security services completely in software and provides the equivalent of a hypervisor for the network. NSX networks can be programmatically managed and spun up on demand. This allows network and security services to be provisioned at the same time that compute services are provisioned, enabling fast application deployment. In fact, we will be showcasing this and much more around our joint capabilities at VMworld 2015, so be sure to stop by the Riverbed booth #2411 to learn more!...
19-Aug-2015 • by Riverbed Technology
Accelerating Branch IT from 50 to... Zero?
It is not often that you hear about a company like Riverbed taking things down to zero—we’re known as the people who speed up your network and applications (The Application Performance Company), not those who slow them down. But the numbers above aren’t related to speeds and feeds, these numbers are around a new way to run your distributed IT infrastructure—and particularly as it relates to branch offices and remote sites away from your central data center....
13-Aug-2015 • by Jordan Brown
Ready for Any with Riverbed at VMworld 2015
At VMworld 2015, join Riverbed to find out how businesses can navigate today’s complex hybrid IT environments and overcome availability, latency, and security issues to deliver maximum performance for any application to users in any location! Riverbed will be showcasing Application Performance solutions that ensure customers are ready for any hybrid app, network and cloud....
13-Aug-2015 • by Riverbed Technology
End User Monitoring Key To Neutralizing An Insider Threat
Governance, Risk Management, and Compliance (GRC) organizations are always concerned with violations of Acceptable Use Policies, the scenario of the workforce using a network, website, or system to perform inappropriate actions. But insider threats can also result from legitimate work activities that are being done for illegitimate purposes.
12-Aug-2015 • by Mason Coffman
For high performance in the cloud, you need visibility, optimization, and control
When moving IT infrastructure to the cloud, many enterprises expect increased productivity, better business agility, and even a competitive advantage. But those expected benefits often prove elusive....
03-Aug-2015 • by Krishnan Badrinarayanan
Develop & Deliver High-Performing Apps-On and Off the Cloud
TL;DR (Too Long, Didn't Read)
In order to successfully develop and deliver high-performing applications, we need to identify and resolve bugs and performance problems early in the application lifecycle – irrespective of where they are deployed....
31-Jul-2015 • by Steve Brar
Are you ready for Windows 10? Let Riverbed help.
As Windows 10 Enterprise begins to roll out this week, IT departments the world over are gearing up for the new operating system and any impact it will have on their networks and applications. At Riverbed, we’ve got a long history of supporting Windows protocols and we’re ready to support our customers who are migrating to the new platform in the coming months. There are also a couple of new features that may affect your network performance that we’ll go over below....
28-Jul-2015 • by Ram Parasuraman
Riverbed 9.1: Step on the Gas to Accelerate Cloud Adoption in the Hybrid Enterprise
The cloud, which has been a consideration, a distant dream or even dismissed as hype, is now being taken far more seriously, particularly due to software as a service (SaaS) applications. ...
27-Jul-2015 • by Heidi Gabrielson
Infrastructure Monitoring: The Rodney Dangerfield of Performance Management?
There’s an unspoken hierarchy in performance management. Application performance management is given the most respect. After all, the end all, be all is the application. The application is the business....
22-Jul-2015 • by Mason Coffman
Why enterprises aren't getting the full value they expect from cloud services
A recent opinion piece in Forbes discusses a new report from HfS Research, which found that large enterprises are struggling to realize value from as-a-service platforms. Managers are implementing insufficient, temporary fixes by partnering with vendors that aren’t up to the task and can’t offer adequate optimization, analytics, or automation....
20-Jul-2015 • by Jordan Brown
Solve your Network Monitoring Issues! APCON completes Riverbed-Ready certification testing.
APCON recently completed certification testing through the Riverbed-Readyâ Technology Alliance program for their newest network monitoring solution, Intellastore II. This hot collaboration with Riverbed SteelCentral virtual network performance management (NPM) solutions enables midsize companies to identify and resolve complex network issues quickly, a must-have to remain competitive in today’s digital landscape....
16-Jul-2015 • by Beth Schapira
AppInternals 10 is now Azure certified!
We’re excited to have another Azure-ready product. SteelHead was Azure certified right around this time last year, during Microsoft’s Worldwide Partner Conference. It’s that time of year again, and we’re pleased to show our ongoing commitment to the cloud by getting the APM side of the platform certified for Azure....
07-Jul-2015 • by Mason Coffman
Three new ways to expand the business value of Riverbed solutions
Today’s IT organizations are justifying more of their investments based on the projected business process improvements enabled by the purchased technologies. In fact, 70% of IT buyers state that business value and outcomes take precedence over cost-based decision-making when selecting a given technology1....
29-Jun-2015 • by Heidi Gabrielson
Troubleshooting Branch Issues with NEW SteelCentral NetShark Virtual for SteelFusion Edge
As organizations get more distributed and the IT environment increasingly hybridized, it’s more important than ever to have visibility into the branch and other remote sites. Today, many site-to-site applications like VoIP or SaaS applications completely bypass traditional centralized monitoring in the data center and that means IT is essentially blind when problems happen. In the past, they’ve typically had to install smaller versions of dedicated monitoring appliances in the branch to get the visibility they need—an expensive and time-consuming proposition—or just go without....
26-Jun-2015 • by Mason Coffman
Three guidelines to follow when evaluating legacy apps for the cloud
It probably comes as no surprise that 81 percent of businesses are using or are planning to use the cloud for mission-critical apps within the next two years....
23-Jun-2015 • by Heidi Gabrielson
Make Your Troubleshooting Routine Work for You
Or the Value of Troubleshooting Routines
If you’re like most people, you have a morning routine so you can get out the door by a specific time and beat the traffic. You take a quick shower, brush your teeth, then grab underwear and socks from the dresser and pants and a shirt from the closet, then eat in the car (bad, but you know we all do it). Whatever your routine, you have one and you probably don’t vary it much because it works for you....
11-Jun-2015 • by Riverbed Technology
Become Alexander the Great of Your Application Performance World
Recently, IDC produced a white paper titled Conquering Next-Generation Application Performance, which takes a close look at the performance of next generation application workloads as it applies to a businesses’ success....
09-Jun-2015 • by Jon Hodgson
SteelCentral AppInternals 10: The best just got a whole lot better
I’m excited to announce our revolutionary new version of SteelCentral AppInternals, which is a radical re-imagining of our Application Performance Management solution.
As an APM subject matter expert for Riverbed for the past 12 years, I’ve helped hundreds of customers around the world solve mission-critical application performance issues with AppInternals. I’ve watched it steadily evolve from a fledgling version 2.6 to the powerhouse that was version 9, but version 10 is a quantum leap forward....
03-Jun-2015 • by Riverbed Technology
A Day in the Life of a Desktop Services Engineer
At one time or another, just about everyone in IT has served as part of the Desktop Services team within Support. Whether it goes by that name, or End User Services, or Client Services, it’s a team with a challenging mission. Everyone who has ever assisted a user in troubleshooting a technical problem can appreciate the complexity. First you validate the user’s complaint, then you investigate all the potential causes. Without the right information, it can be frustrating for the desktop services team member, not to mention the end user who is unable to do his or her job because of the problem.
28-May-2015 • by Paul O'Farrell
Four trends to watch in the hybrid IT world
This is an era where connectedness of a global workforce is cliché, where the remote employee is expected to use online collaborative platforms to make once-unimaginable processes run like clockwork, and where data is more important than a “gut-feeling.” Unfortunately, this revolution has brought technical complexities with it. Enterprises that continue to deliver performance in the face of these complexities will enable their workforce for increased productivity, and eventually, improved bottom-line performance. Here is the skinny on some of the critical technological trends in the industry and our two cents on surviving them....
20-May-2015 • by Riverbed Technology
Survival of the Fittest Natural Selection Won't Help it Keep Up with Business
Darwin was right about survival of the fittest in nature. Random genetic mutations become more or less advantageous based on the natural environment, and those organisms with the advantageous characteristics survive to pass on those characteristics to their offspring. As the natural environment changes, those organisms with the genetics best adapted to the conditions out-compete others for resources – food, water, mates – to thrive in subsequent generations
19-May-2015 • by Paul O'Farrell
Riverbed successfully completes ONUG's first testing program in SD-WAN
Last week, Riverbed met all the industry-defined standards for delivering a SD-WAN to its 24,000 customers by completing the Open Networking User Group (ONUG)’s first testing program to validate market solutions against key IT requirements. Riverbed SteelHead, our leading application optimization solution, was put to the test for SD-WAN capabilities and performed superbly....
13-May-2015 • by Mike Marks
3 Case Study Examples of End User Experience Management in Banking
In this blog, I’ll discuss three examples of how financial services customers have used Aternityto deliver an excellent end user experience to their workforce in the physical branch, contact center, and on mobile devices. After all, IT delivering excellent end user experience to the workforce is a requirement for the workforce to deliver an excellent experience to your customers!
SteelCentral Encouraging Collaboration Across IT Silos
If there is one theme in IT infrastructure that I see occurring over and over again in today’s industry, it is cross-domain management....
12-May-2015 • by Jordan Brown
A new era for on-demand video and live streaming! Viocorp joins the Riverbed-Ready Technology Alliance Program
Riverbed welcomes Viocorp to the Riverbed-Ready Technology Alliance Program for a collaboration that brings you a bigger and better online video experience, optimized for large-scale viewing! How is the new collaboration between Riverbed and Viocorp’s technologies providing a seamless experience for our customers? Well, it all comes down to the joint solution’s ability to address the technical challenges currently being experienced when using online video effectively for large-scale viewing....
08-May-2015 • by Jordan Brown
Azure networking features WAN optimization at Ignite
As companies are migrating to the Cloud, application performance needs to be seamlessly maintained. At Microsoft Ignite this week, the Azure Networking team has done a great job walking attendees through all the new cloud features released this week; the power of these enhancements; the breadth of solutions within Azure, ExpressRoute, as well as advanced connectivity with a deep focus on the needs of enterprise customers....
07-May-2015 • by Heidi Gabrielson
Five questions you should ask to detect and fix app and network performance issues
Selecting the right end-to-end performance management solution to help you “detect & fix” problems faster...
05-May-2015 • by Riverbed Technology
IT Learns Why a Manufacturer's Sales Team Waits "Forever" for Siebel Transactions
One of my large manufacturing customers deployed Siebel CRM to dozens of remotely located sales and distribution centers to process daily orders, transactions, charges, and shipments. For months, the sales team complained about their experience using Siebel for these processes. For example, the sales team reported that the Search Account business activity “looked like it was done, but was just taking forever to show up.”
30-Apr-2015 • by Riverbed Technology
When branch offices go awry: Detecting and fixing application and network performance issues made easy
What if you could predict when something goes wrong with your apps or the network and then fix it before it happens? It's probably not possible but how about getting close?...
29-Apr-2015 • by Jordan Brown
You have the power to Rethink Branch IT with Riverbed at EMC World
With EMC World just around the corner, let’s check out some of the updates around Riverbed and EMC’s joint offering and review some “must-do’s” for an optimized experience at EMC World next week, May 4-7 in Las Vegas.
28-Apr-2015 • by Riverbed Technology
Got Application Performance Slas? Two Steps To "Yes"
Application performance SLAs. Every enterprise organization wants them. Few have them. Why is that? I’ve developed some insights from my role as Director of Sales Engineering at Aternity. Every week I perform dozens of demos of Aternity to IT organizations and lines of business in enterprises of the Global 2000. During these demos, I always ask the following question about application level SLAs:
24-Apr-2015 • by Mike Marks
Do Mobile Workspaces Actually Improve Productivity? Prove it!
“Do mobile workspaces actually deliver on the vision of improving workforce productivity?” That’s a question our customers frequently ask us. It’s a question that Aternity is all too happy to answer, since we have a unique perspective on the issue. The perspective of the end user, of course. As a long-time Citrix Ready partner, Aternity frequently helps our customers incorporate end user experience monitoring into their Citrix environments, including XenDesktop, XenApp and XenMobile. With Citrix Synergy only a couple of weeks away, it’s a good time to take a fresh look at the question. And, by the way, you can find Aternity in the Enterprise Mobility Management pavilion at Synergy, if you want a deeper discussion and demo.
15-Apr-2015 • by Jordan Brown
Cut Diagnosing Performance Issues from Days to Hour with Joint Riverbed and IXIA Solution
This week we’re excited to join Ixia’s Partner Summit in Scottsdale Arizona. Let’s start with a quick overview of how Riverbed SteelCentral integrates seamlessly with Ixia’s Network Tool Optimizer (NTO), and then see how a customer has been able to solve their application performance and visibility challenges with this joint solution....
14-Apr-2015 • by Nik Koutsoukos
The Gateway to Better Application Performance - SteelCentral Portal
Throughout my career, I have seen many cases of business and technology challenges within the enterprise IT market being much underserved for years by inadequate products and solutions offered by vendors. This can typically go on for long time, until a new approach arrives and disrupts the market, by offering a significantly better way to solve a problem....
08-Apr-2015 • by Mason Coffman
Seven ways SteelFusion 4.0 and branch IT are similar to your smartphone
Branch offices are the growth engines of today’s enterprises. So when you consider that, on average, more than 50% of an organization’s employees are located in branch offices, nearly 50% of corporate data resides in them, and 50% of IT dollars are spent powering them, the overhead and investments seem reasonable....
03-Apr-2015 • by Bill Bragg
Riverbed's journey to collaboration nirvana
Not long ago, collaboration in the workplace was a pretty primitive affair. Tons of email and file attachments were the rule. Then came “collaboration” applications, including web conferencing, Internet file shares, social systems, which helped to connect people more efficiently. But these apps alone don’t achieve the full potential on collaborating in real-time on the same work product; they tend to be single threaded, application centric actions, minimizing the real benefit we all seek, improved quality through collaboration and getting it done faster.
We have come a long way since then. With the latest collaboration technologies – which Riverbed has been rolling out over the past year – we’re not just connecting people better and cutting down on inefficient email and attachments. We are helping our people discover and share ideas, better manage unstructured information, making it findable, enabling teams globally to have a faster experience in working together, from anywhere....
30-Mar-2015 • by Riverbed Technology
Hybrid Enterprises and ERP Systems—How the West was Won at Riverbed
When speaking with CIOs, system integrators and other technology professionals, the conversation often turns to large-scale enterprise software projects....
24-Mar-2015 • by Paul O'Farrell
Eight feels great: Riverbed is again a leader in the Gartner Magic Quadrant for WAN Optimization
It’s that time of the year – the 2015 Gartner Magic Quadrant for WAN Optimization Controllers has been released and Riverbed is in the Leaders Quadrant for the eighth time running. We continue to push our pioneering technology in order to maintain this position, knowing that our customers face different challenges from when we first entered the market....
18-Mar-2015 • by Jordan Brown
Buffering be gone! Ramp joins Riverbed Ready to offer integrated solutions
Say your goodbyes to video buffering and welcome Ramp to the Riverbed®-Ready Technology Alliance program, and with it, a whole new set of capabilities for both sets of customers! Ramp is the leading provider of next-generation video and search experiences for media, marketing, and enterprises. While Ramp’s technology expands the value and impact of Riverbed solutions and helps customers master the technical challenges of the hybrid enterprise, Riverbed’s market-leading products enhance and optimize their offering to customers.
Let’s check out how the two work together and create new opportunities for customers.
25-Feb-2015 • by Nik Koutsoukos
It's great to be a leader...again!
Do you remember how you felt when you won a trophy at the science fair at school, or perhaps a medal for a race at an athletic competition? The feeling of accomplishment is always great. Perhaps you now revel in the accomplishments of your family and children—academic, athletic or artistic....
23-Feb-2015 • by Alison Conigliaro-Hubbard
A conversation with IDC's Rick Villars: New eyes on networks and applications in a cloudy world
The voyage of discovery is not in seeking new landscapes but in having new eyes.
- Marcel Proust...
20-Feb-2015 • by Riverbed Technology
Dead Packets Society-Carpe Diem
Finding value in packet captures for high speed networks > 10G
Capturing packets or sniffing them from networks with lightweight probes and monitoring tools, provides a basic level of analysis and has been one of the most common ways to detect and uncover issues on the network affecting application performance....
12-Feb-2015 • by Riverbed Technology
Infographic—How to Ensure Everyone Loves Their Salesforce Experience!
Riverbed has been a long-time Salesforce.com customer, so we were excited to implement our SteelCentral and SteelHead capabilities for monitoring SaaS applications within our own IT environment....
22-Jan-2015 • by Paul Griffiths
Size really does matter! From S to XXL, there's a SteelHead for your needs.
Size really does matter! From S to XXL, there’s a SteelHead that is just right for your needs
It’s one of those things that you start out thinking will be a simple and straightforward task. You know, buying a shirt, a pair of shoes, or a car. Even something as mundane as a cup of coffee to help you survive the morning commute....
21-Jan-2015 • by Riverbed Technology
4 Steps: Hold Your SaaS Vendor Accountable to Application Performance SLAs
Many of my enterprise customers have turned to a SaaS model for apps such as office productivity, HR, and CRM. Rather than acquiring, implementing, and maintaining software and the associated infrastructure, they use a SaaS solution on a pay-as-you-go basis for the seats they need. The benefits of SaaS to IT are clear:...
21-Jan-2015 • by Riverbed Technology
How to Avoid 'Hybrid Enterprise' Tension Headaches
Complexity and rapid change causes headaches for IT staff
With an increasing range of complexity and low-cost initiatives, today's networks and applications can quickly turn into a tension headache for IT staff like Poor Edna pictured here....
14-Jan-2015 • by Riverbed Technology
5 Whys: How a Manufacturing Company Accelerated the Launch of a New Intranet Site
One of my customers, a large manufacturing company in the North of England, asked me for help in troubleshooting the poor response of their new intranet site. The site would be used by their six thousand employees around the country to manage HR policies, facilities, security, and company information. The site had been built over several months, staged, and tested with consistently poor results. User experience was persistently slow, and my customer needed help in using Aternity to analyze and correct the problem....
05-Jan-2015 • by Riverbed Technology
Riverbed AWS re:Invent 2014 Survey Results: The Hybrid Enterprise is HERE
In 1963 Sweden switched from left-hand driving to right. That they did this overnight (literally) seems unbelievably hard, until you imagine phasing something like that in over a month or two. ...
18-Dec-2014 • by Riverbed Technology
The 'Big Shift' to Value and Velocity
The “big shift” to value and velocity: is IT still relevant?
For over a decade, big changes have been rippling through IT organizations the world over, forcing CIOs and other technology executives to rethink how they deliver value to the business. ...
17-Dec-2014 • by Riverbed Technology
When a Bad Day for Application Performance Happens to Good People
We've heard the big stories about bad days for application performance—like Best Buy's challenge on Black Friday. ...
16-Dec-2014 • by Riverbed Technology
How to Speed Up Salesforce.com and Monitor the End User Experience
What is the optimal end user experience for a business critical enterprise application, such as Salesforce.com? ...
10-Dec-2014 • by Riverbed Technology
The Future of Visibility with Riverbed SteelCentral
If you didn’t attend the Riverbed FORCE user conference or the live virtual event, you missed some amazing keynote speakers, including Intel's CIO Kim Stevenson, Riverbed CEO Jerry Kennelly, and author Geoffery Moore....
04-Dec-2014 • by Riverbed Technology
Sometimes the Squeaky Wheel Should NOT Get the Grease
Anyone who works in IT Operations or a Service Desk team knows that priorities are often set by user complaints of poor service. The squeaky wheel can drive our business. The louder the complaints, the higher the priority. The more senior the impacted end user, the more urgency required. We all know the importance of moving from reactive to proactive problem management, but when that wheel is squeaking, you just have to fix it, so you can then concentrate on other things....
03-Dec-2014 • by Riverbed Technology
CIO Super Powers: Application and Network Performance Visibility Needs to be Predictive
The other day my very inquisitive six-year-old daughter asked me what I do. So, in the “tell me like I’m six” spirit, I said: “You know how there are lots of apps on your iPad? ...
25-Nov-2014 • by Riverbed Technology
Four Tips to Avoid Network Operations Center Finger Pointing for Black Friday and Cyber Monday
The setup: get crucial data from the NOC to the right teams—fast
How do you babysit your network operations center (NOC) for Black Friday and Cyber Monday to avoid finger-pointing in the war room?...
24-Nov-2014 • by Riverbed Technology
Regional Healthcare Provider Recovers 400 Hours of Lost Productivity a Month
One of my clients, a regional not-for-profit healthcare provider, was suffering significant and ongoing problems with a specialized application used by their clinicians in their Sports Rehab division. This sports rehab specific application is used by American Physical Therapy Association (APTA) certified medical staff over the course of their patient care and clinical processes. Clinicians rely on this application for every aspect of their interaction with patients – looking up records, recording treatments plans, providing progress reports, etc....
21-Nov-2014 • by Steve Brar
We are at the beginning of a WAN architecture evolution
In the last two months I’ve seen my home broadband double in speed and my mobile phone data plan include 5x more data – with no price increases. This is great since I occasionally telecommute and often use my mobile phone as a hotspot – I need fast, reliable connectivity wherever I am. Right now, my broadband is costing me about $1 per megabit of bandwidth per month. Broadband has never been cheaper – whether you use cable, DSL, fiber, etc. for your home or business.
It’s no secret that most enterprises, including many of Riverbed’s customers are still heavily dependent on MPLS for their WAN connectivity. MPLS has seen some decline in costs, but is still very expensive relative to broadband....
20-Nov-2014 • by Riverbed Technology
Infographic: 6 Ways to Get Ready for Black Friday with a Modern Retail Store IT
Imagine the following scenario: you run IT for a large consumer electronics retail chain, and you're pulled away from your Thanksgiving dinner by an urgent phone call. ...
11-Nov-2014 • by Riverbed Technology
Troubleshooting Virtualized Applications is Like Searching for a Needle in a Haystack
For many enterprise organizations, troubleshooting performance issues for virtualized applications is like searching for the proverbial needle in a haystack. With so many different layers of technology and systems to analyze, and so many different domain-specific management tools to use, resolving performance issues can actually feel like searching a field full of haystacks, each inside its own silo. Is the issue related to database performance? Is it related to the application? Maybe it’s poor network connectivity. To make matters worse, the end users experiencing the performance issue do not typically provide the clearest picture as to what is really happening....
11-Nov-2014 • by Heidi Gabrielson
SaaS: The dilemma of visibility and control
The shift to software as a service (SaaS) is the leading agent of change in application adoption as companies seek better business agility, quicker implementation, and a more frequent and less disruptive updating model.
Organizations have embraced SaaS; in fact, a whole generation of users has never loaded software onto a personal computer. It should come as no surprise that those same users carry their experiences and expectations into the workplace for everything from customer relationship tools like Salesforce.com to HR software like Workday.
The supply of SaaS solutions is increasing and will continue to do so at an ever increasing pace. According to Forrester Research (Application Adoption Trends: The Rise Of SaaS) SaaS spending accounts for the 23% of the application software budget. However, it grew a whopping 53% over the previous year (4Q 2012-4Q 2013). In addition to customer relationship management (CRM), SaaS adoption is strong in human resources management, collaboration tools, and e-procurement. Forrester is also seeing a dramatic increase in SaaS interest in business intelligence (BI) and several other application categories....
04-Nov-2014 • by Riverbed Technology
Consumer Goods Company Finds User Experience Problem – In the Mirror
I had some rather unexpected results last week when helping a large consumer goods manufacturer understand the reason for a wide variation in the performance of their Remedy 8 system, as experienced by members of the IT organization....
04-Nov-2014 • by Paul O'Farrell
Visibility, control and optimization for any app across the hybrid enterprise
Today is a big day at Riverbed and our vision for powering the hybrid enterprise. I am pleased to announce significant updates to our flagship product – SteelHead 9.0 to simplify management for hybrid networks and optimize delivery of all applications to and from the cloud across all networks, while enabling new end user visibility, analytics, and diagnostics....
04-Nov-2014 • by Riverbed Technology
Riverbed-Ready Technology Alliance Program to Create Broad Ecosystem
Riverbed is pleased to announce the launch of our new technology alliance program, Riverbed-Ready. ...
03-Nov-2014 • by Riverbed Technology
#RiverbedFORCE giveaway: Get a Gift Card for Your Riverbed FORCE Photos
We hope you are as ready for RiverbedFORCE as we are!...
30-Oct-2014 • by Riverbed Technology
5 Critical Factors for Driving User Adoption and Maximizing the Value of IT Investments
More so than ever before, IT organizations are supporting a dizzying array of complex initiatives....
28-Oct-2014 • by Riverbed Technology
4 Tips That Your Competitors Don't Want You to Know About NPM and APM
After being on the road this past year and listening to our customers and prospects, I believe there’s some practical tips that bring to together winning NPM and APM teams, which can be a challenge. ...
16-Oct-2014 • by Sandra Tedt
Your guide to SteelHead at Riverbed FORCE
Riverbed FORCE is just a few weeks away, and with over 80 tech sessions and labs, exciting keynotes, our partner pavilion and free certifications – not to mention the exciting evening event at the new Levi’s Stadium - it’s not to be missed!
If you’re interested in Riverbed’s best-in-class optimization that accelerates performance of on-premise, cloud and SaaS applications across the hybrid enterprise - SteelHead is where you’ll want to focus....
08-Oct-2014 • by Riverbed Technology
Monitoring Mobile Apps in Xamarin with Riverbed SteelCentral
The Xamarin platform provides software developers tools for building mobile apps with a common code base for Android, iOS, and Windows Phone devices. ...
03-Oct-2014 • by Kenny Quan
Visit us at the Gartner Symposium ITxpo 2014
On October 5-9 our Riverbed team will demonstrate its IT performance leadership at the Gartner Symposium ITxpo 2014 at the Walt Disney Dolphin Hotel in Orlando, Florida. Gartner Symposium ITxpo is an impressive gathering of CIOs and senior IT executives. This year’s agenda offers 500+ analyst sessions, workshops, roundtables, and mastermind keynotes across five full days. We’re excited!...
02-Oct-2014 • by Kenny Quan
Come see us at the Gartner Symposium ITxpo 2014
On October 5-9 our Riverbed team will demonstrate its IT performance leadership at the Gartner Symposium ITxpo 2014 at the Walt Disney Dolphin Hotel in Orlando, Florida. Gartner Symposium ITxpo is an impressive gathering of CIOs and senior IT executives. This year’s agenda offers 500+ analyst sessions, workshops, roundtables, and mastermind keynotes across five full days. We're excited!
The theme for this year's event is all about "Driving Digital Business"....
15-Sep-2014 • by Justyna Bak
Super Mobility Week 2014: Telco + Silicon Valley = Best Friends
I wouldn’t say that Super Mobility Week hosted in Las Vegas last week stole the thunder from Mobile World Congress but I applaud the consolidation of 4G World and CTIA Wireless events in one venue....
28-Aug-2014 • by Riverbed Technology
What is the network impact of VMware Horizon Mirage?
Managing desktops has long been a huge challenge - and security risk - for IT. ...
28-Aug-2014 • by Riverbed Technology
Visibility into VMware NSX Environments for Control and Accountability
We spent four-days chatting with lots of IT folks this week who have recently adopted or who are considering adoption of the virtualized network technology of VMware NSX at VMWorld 2014. ...
27-Aug-2014 • by Riverbed Technology
VMware Horizon View on Branch Converged Infrastructure
VDI deployments tend to start as small pilot projects and then grow from there. ...
26-Aug-2014 • by Riverbed Technology
Dealing with 'Layer 8' Network Issues?
As performance troubleshooting teams around the world know all too well, relying on out-of-date network configuration data, change, and topology while keeping up with business-critical network and application obligations drives high IT operational costs and poor staff productivity. ...
12-Aug-2014 • by Riverbed Technology
Riverbed Sees Inside VMware NSX Virtualized Networks
Why spin up individual VMs when you can create a whole network of connected VMs?...
11-Aug-2014 • by Brett Hill
Optimizing Azure workloads with SteelHead CX
As workloads move to the cloud, it’s only natural that new and existing Riverbed customers ask “hey, can you optimize traffic for Azure like you do for our WAN?” And the answer is an enthusiastic “yes”. You can optimize Azure workloads using the SteelHead CX as detailed in this Solution Guide....
04-Aug-2014 • by Riverbed Technology
Calculating Your ROI: So Easy an Intern Could Do It
You remember those Geico commercials from a few years back, heralding that using their website is so easy “A Caveman Can Do It”?...
25-Jul-2014 • by Riverbed Technology
Network Performance is Not Application Performance
It's not me, it's actually you, I mean the app that is.......
16-Jul-2014 • by Riverbed Technology
Infographic: Application Performance Equals Business Performance
At the Interop conference in April 2014, visitors to the Riverbed booth participated in a short survey to determine whether and how application performance problems might affect an organization's business. ...
10-Jul-2014 • by Riverbed Technology
How to Monitor Performance of Mobile Apps Built with Xamarin
According to a recent post on TechCrunch, both the Apple and Android App Stores have about 1.2 million apps each. ...
09-Jul-2014 • by Kevin McGowan
How to ensure successful unified communications through a lifecycle management approach
Last week, I had the privilege of presenting at the NLIT Summit in San Francisco, which gathered hundreds of tech leaders from the Department of Energy to discuss vital IT trends and topics, one of which was unified communications (UC)....
08-Jul-2014 • by Brett Hill
SteelHead SaaS and OneDrive for Business
OneDrive for Business (ODB) has been the talk of the cloud lately as it provides 1TB of online storage for Microsoft's Office 365 SharePoint Online users. Riverbed has been optimizing Office 365 for since 2012 with the SteelHead SaaS service (formerly SteelHead Cloud Accelerator). So naturally, we tested optimization of OneDrive for Business with SteelHead SaaS....
How to avoid saturated links and performance problems during Office 365 migrations
We’re in an age where more and more enterprises are adopting a “cloud-first” strategy. Microsoft Office 365 is proving to be a popular starting point, as Microsoft claims that nearly 60% of the Fortune 500 has already adopted its cloud-hosted solution. Which makes sense when you consider the widespread use of Microsoft’s email service among enterprise employees – and to a slightly lesser extent, its collaboration and communication services, too.
02-Jul-2014 • by Anita Power
Virtualized environments - ensuring disk performance is not your Achilles' heel
Riverbed SteelHead® CX (virtual appliance) – Revealing more benefits to a virtualized WAN-optimized environment
As enterprises experience phenomenal growth in infrastructure virtualization, Riverbed SteelHead® CX (virtual appliance) now provides up to 1 Gbps of throughput to ensure optimal performance across the WAN for remote offices....
01-Jul-2014 • by Riverbed Technology
Is World Cup Streaming Media Crowding Out Your Business-Critical Apps?
With the overwhelming popularity of this year's World Cup in Brazil, a lot of IT pros have been on the losing side of the field while trying to fix and reallocate bandwidth in competition with streaming video. ...
SteelCentral UCExpert 5.0 streamlines phone system move to new Riverbed HQ
Things are always on the move at Riverbed, but this month we are literally moving – to our new corporate headquarters at 680 Folsom Street in San Francisco. ...
23-Jun-2014 • by Riverbed Technology
Effective Application Performance Monitoring (APM)
How do you achieve jaw-dropping APM?
Begin with a complex multi-tiered application with web servers, app servers, database servers and thousands of users accessing the app from desktops, laptops, smart phones, and tablets. ...
20-Jun-2014 • by Riverbed Technology
Branch Converged Infrastructure is the Next Generation of Integrated Systems
Gartner recently released its first ever Magic Quadrant for Integrated Systems, also referred to as converged infrastructure....
19-Jun-2014 • by Riverbed Technology
Google+ Hangout: Application Performance in an Always On World
In an always-on world, you are expected to have control of your business even after the clock strikes 5pm....
16-Jun-2014 • by Kenny Quan
Gartner IT Infrastructure & Operations Management Summit: It's all about Performance Monitoring and Office 365!
The Gartner IT Infrastructure & Operations Management Summit took place in Orlando from June 9-11th and Riverbed was a Platinum sponsor, showcasing industry-leading products in WAN Optimization, Network Performance Monitoring and Diagnostics (NPMD), and Application Performance Monitoring (APM)....
13-Jun-2014 • by Anita Power
IPv6 MAPI latency optimization
Not everyone has implemented IPv6 yet, but it’s here to stay – in fact, in North America the last IPv4 address was assigned in June 2013. In keeping with this sentiment Riverbed has now added latency optimization for the MAPI and eMAPI protocols using IPv6. This exciting addition complements the existing IPv6 TCP level optimization on Riverbed SteelHead through SDR, as well as FTP, HTTP & SSL....
12-Jun-2014 • by Riverbed Technology
Infographic: Application Performance Issues Are Not a Victimless Crime
63% reported a financial impact from SharePoint outages of 30 minutes or less, according to our survey of 167 attendees at SharePoint Conference 2014 (SPC14) this March. ...
11-Jun-2014 • by Riverbed Technology
Riverbed Celebrates New World Headquarters in San Francisco
Trade up your old OPNET AppResponse Xpert or ACE Live Box
Internet traffic has grown explosively over the past years and is projected to exceed 1 zettabyte sometime in 2015. Needless to say, your networks may have experienced similar growth as well! If you are an OPNET AppResponse Xpert or OPNET ACE Live customer, we’ve devised a program that can help you address current growth trends while planning for the future.
09-Jun-2014 • by Michael Matthews
7 reasons why application deployments fail
I have been involved with many pre-production load test engagements over the past half-decade or so. Some of them have been wildly successful, some of them not so much. This blog post will share my experiences with these activities with the hope of helping others avoid the same mistakes.
There are many articles out on the Internet about deployment problems that are related to change management issues. While they are absolutely valid, this post focuses on deployment and launch failures due to performance issues. It assumes, for example, that the correct code is deployed for testing, the code published to production is the same that was tested in pre-production, the actual publishing mechanism works, and there is adequate capacity in the load generation tool to achieve desired load....
06-Jun-2014 • by Riverbed Technology
Use Wireshark? Here's What You Need to Know About Sharkfest 2014
In 10 days the Wireshark global developer and user communities will amass at Dominican University of California in San Rafael for four days of training, hacking, and fun. ...
05-Jun-2014 • by Riverbed Technology
Troubleshooting Application and Citrix Performance During a Data Center Migration
Have you ever moved and forgotten to change your address with your local post office? ...