Riverbed Recognized in the 2026 Gartner® Critical Capabilities
Ranked High Across Every Use Case for DEX Management Tools
Built for Prevention. Built for Zero Disruption.
Dashboards and alerts help you detect problems. Zero Disruption requires preventing them. Riverbed enables AI to act, not just observe, with policies, approvals, and auditability built in. Powered by the Riverbed Intelligence Layer, issues are resolved before employees ever feel the impact.
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AI-Ready Signals Direct measurement across users, devices, networks, and applications, in real time, so disruption has nowhere to hide.
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Contextual Correlation Cross-domain correlation that understands what changed and why, enabling fast, precise root cause, not guesswork.
3
Governed, Trusted AI AI agents that start with recommendations, then automate with approval, and expand to policy-bound autonomy as you gain confidence.
EBOOK
Zero Disruption IT Operations Are Here
Teams responsible for employee experience are being asked to deliver something very different. Not just uptime—but uninterrupted work.
Designed for AI
Autonomous IT becomes possible only when the architecture is designed for AI from the start. Riverbed unifies data, visibility, telemetry, and experience insight into a common architectural foundation, so intelligence can be trusted to act within your change control, not just analyze. Partial visibility and inferred data limit autonomy; trusted prevention requires architecture built to measure everything that matters, across data, infrastructure, and experience.
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Visibility
Full Visibility
See users, apps, devices, and networks in one view—and pinpoint the source of issues.
EXPLORE RIVERBED PLATFORM
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Data Structure
Data Structure
Unified data for humans and AI, understand and resolve issues faster.
Discover Aternity Replay
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Zero Blind Spots
Zero Blind Spots
Capture every signal in real time to find root causes and resolve issues faster.
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Experience Insights
Experience Insights
See real user experiences and resolve faster with less disruption.
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Open Architecture
Open Architecture
Connect your existing tools and data without lock-in or added complexity.
VIEW INTEGRATIONSRiverbed AI in Action
The Princess Alexandra Hospital NHS Trust
Saving £2.5 to £3M in IT Costs Over a 5-year Period
“We’re leveraging AIOps to improve IT Service Desk efficiency and clinician productivity. Riverbed’s IQ Assist will definitely help us enhance user satisfaction.” - Zeno Tadjine, ICT Support Officer
Major European Manufacturer
86% Reduction in False Alerts
Used AI/ML analytics to cut through 2,000+ alerts daily and prioritize business-critical incident remediations for a 7x improvement in MTTR.
Global Federal Credit Union
$1.5M in Annualized Savings
“In 90 days we ran nearly 13,000 remediations to solve user issues, which on average has eliminated 20 minutes of resource time per incident.” - Doug Horner, SVP, IM Ops
Kent Community Health NHS
Saved 2700+ Hours Monthly
Unused profiles on shared devices caused unresponsiveness. Automating the fix cut service desk tickets, saved 15 minutes per device, and avoided disruptions for clinicians.
Customers Trust Riverbed
Craig Stephens, Aternity Product Owner EDF LEARN MOREWe see a long future with Riverbed, building smarter remediations and making operations even more efficient. Riverbed is very responsive, a strong partner, and willing to go the extra mile to deliver value and better customer experience.
What Riverbed Can Do For Your Organization
£0m
Saved in IT costs worldwide over 5 years, and 99% reduction in SLA breaches
This Just In...
PRESS RELEASE
New AI-driven Aternity Innovations Help Prevent Disruption
Riverbed defines the Era of Zero Disruption for Digital Employee Experience
PRESS RELEASE
Study Reveals Manufacturing Doubled AI Investment
Yet Only 37% Fully Prepared to Operationalize AI
