SteelCentral Transaction Analyzer


When all else fails: root cause troubleshooting of multi-tier transactions

SteelCentral Transaction Analyzer can analyze a multi-tier application transaction across the network and application infrastructure and automatically diagnose performance bottlenecks or validate readiness prior to deployment. It provides three key capabilities that are unique to the industry:

  • Analyze multi-tier application transactions and their overall performance
  • Automatically diagnose network and application performance bottlenecks
  • Conduct "what if" analyses to predict the impact of network changes, including WAN optimization, on response times/end user experience or to validate proposed solutions prior to deployment

Analyze multi-tier transactions

In today’s complex application architectures, a transaction can involve many tiers and the exchange of thousands of messages between them. Finding the source of delay for an individual transaction in multi-tiered server environments can be like finding a needle in a haystack. SteelCentral Transaction Analyzer can collate packet traces from multiple points to build a multi-tier view of the transaction and visualize how each part of the system contributes to the overall performance of that application.

Automatically diagnose performance bottlenecks

Affectionally known as the “argument ender,” Transaction Analyzer automatically diagnoses network (latency, bandwidth, protocol, congestion, chattiness, TCP Windowing, etc.) and application (tier processing) performance bottlenecks, leaving no doubt as to what and where to problem is (Fig 1.).   


Fig 1. SteelCentral Transaction Analyzer automatically diagnoses performance bottlenecks.

Prediction and What-if Analysis

Conduct "what if" analyses to predict the impact of network changes on application response times or to validate proposed solutions prior to deployment. Even quantify the effects of WAN optimization on your application performance prior to moving to the cloud, for example (Fig 2.)

Fig. 2 SteelCentral Transaction Analyzer predicts response times in numerous what-if scenarios, including moving to the cloud, upgrading to a 10GbE link, or adding WAN optimization to the existing link.


Benefits of SteelCentral Transaction Analyzer

SteelCentral Transaction Analyzer is a unique and powerful solution that enables detailed analysis of a single transaction through visualization and analysis techniques that help you quickly and conclusively determine the root cause of performance problems.

  • Diagnose multi-tier application problems faster and easier
  • Quantify the effects of changes to your network and application performance before deployment
  • Gain ubiquitous visibility across servers, desktops, VMs, and cloud using light-weight capture agents
Packet Trace Warehouse

Easy management of capture agents

SteelCentral Packet Trace Warehouse (PTW) enables centralized management of Transaction Analyzer Agents and secure web-based packet captures. Sophisticated security and administrative controls enable IT staff to deploy light-weight capture agents across thousands of servers, desktops, virtual machines, even the cloud. When users have an issue with an application, IT ops can use Packet Trace Warehouse to control and analyze the packet capture.

Key capabilities of Packet Trace Warehouse

  • Centralized management and control of capture agents
  • Role-based authentication
  • Maintain audit log of all agent activity
  • Automatic discovery of all installed Transaction Analyzer Agents
Transaction Analyzer Agents

Lightweight, distributed packet collection

SteelCentral Transaction Analyzer Agents (also called “capture agents”) are lightweight agents used to collect packet traces in a ubiquitous and highly distributed manner. They can be installed on existing hardware (servers, desktops, VMs, cloud, etc.). These packet traces are imported into SteelCentral Transaction Analyzer to create a transaction model for deep-dive analysis, prediction, and troubleshooting. Typically, very large numbers of capture agents are managed through Packet Trace Warehouse.

"Root cause analysis takes minutes or hours and not days and weeks even in a complex multi-tier SOA environment. In several cases we have been able to identify and resolve a number of cross platform problems, and not just performance issues, that individual vendors were not even able to isolate. This has been invaluable for troubleshooting applications in production and perhaps more importantly for new application releases prior to deployment before they impact our customers."
- Senior Manager, Architecture and Engineering, Insurance Corporation of British Columbia 

"Prior to our work with Riverbed, IT engineers spent a significant amount of time analyzing trace data and performance metrics, frequently arriving at different and conflicting conclusions on the cause of performance problems... We want to spend less time firefighting and spend more time focusing on SunTrust's strategic business goals. Riverbed is a key enabler in this transformation."

- Manager, SunTrust Banks, Inc.

Product Models

There are two versions of SteelCentral Transaction Analyzer. The only difference is that SteelCentral Transaction Analyzer Plus includes one license of SteelCentral Packet Analyzer Plus.


SteelCentral Transaction Analyzer Plus

SteelCentral Transaction Analyzer

Includes SteelCentral Packet Analyzer Plus


Offline, in-depth analysis leveraging packet traces from a wide variety of sources

Joins packet traces from multiple vantage points to form a single transaction view

Unlimited, free, lightweight and secure packet-capture agents

Automated diagnostic report that pinpoint performance bottlenecks and summarize sources of delay

Simulate the effect of WAN optimization on user transactions

“What-if” assessments of application modifications

Out-of-the-box and customizable reports


End-to-end visibility into application performance from both the network and application perspective.


Partner Solution

Partner Solution

With new solutions from Riverbed and VMware, you can cut the costs of operating IT infrastructure, improve cloud deployment and network visibility, and boost application performance for your users.

Product Resources


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