Riverbed IQ Ops
SaaS-delivered AIOps service that surfaces impactful issues with context to solve problems fast
OVERVIEW
Riverbed IQ Ops uses artificial intelligence (AI), machine learning (ML), Generative AI, and big data analytics to determine anomaly baselines, detect anomalous behavior, and automate IT operations to help organizations predict, detect, and resolve IT issues more efficiently. It codifies expert knowledge so that automation can be used to investigate incidents, recommend remediations, and even autonomously remediate issues to continuously improve digital experience for customers and employees.
Remediate Faster with Actionable Insights
When organizations invest in an observability platform that unifies data, insights, and actions across IT, they can resolve problems faster, eliminate data silos, resource-intensive war rooms, and alert fatigue. Riverbed IQ Ops enables fast, effective decision-making across business and IT, codifying expert troubleshooting knowledge so junior staff can achieve more first-level resolutions, facilitates digital innovation, and continuously improves digital experience for customers and employees.
CAPABILITIES
Unlock the Power of Full Fidelity Telemetry
Comprehensive support of real-time telemetry, enabled by the Riverbed Platform – across networks, infrastructure, applications, and end users – provides the foundation of unified observability and successful AIOps.
Apply Intelligence to Problem Detection
Riverbed IQ Ops uses AI and the enabling technologies of the Riverbed Platform to eliminate data silos, provide contextual insights, and enable automated remediation actions, empowering organizations to move from simply monitoring and gaining visibility to reaping the benefits of full-fidelity AIOps.
Automate the Investigation Process
Easily customizable no-code/low-code automations replicate the troubleshooting best practices of IT experts. Pre-built or customer-built workflows gather evidence, build context, set priorities, stream OTel data, and integrate with 3rd party products so more of IT can fix problems and reduce escalations.
Focus on What’s Important
Riverbed IQ Ops taps into Riverbed IQ Assist’s Generative AI to deliver clear, natural language summaries of Causal and Predictive AI insights. A graphical indicator pinpoints the root cause—whether network, endpoint, or application—while providing simple, conversational remediation steps, helping IT resolve issues faster than ever.
Riverbed IQ Assist: Path to Autonomy
GenAI today, autonomy tomorrow. Riverbed IQ Assist is the key to that journey.
KEY RESOURCES
Predictive AI for Proactive Incident Management
Predictive AI helps IT prevent incidents from even happening.
Remediations and Automations Library
A collection of ready-made, no/low code remediations, automations, and integrations.
RELATED USE CASES
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Zero Trust Visibility
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