Automated Remediation
Resolve issues at the lowest level possible, and as fast as possible
CHALLENGES
Improve service and reduce costs, Mean Time to Detect, and Mean Time to Repair with AI-driven self-healing and proactive service assurance.
More user complaints
Increasing expectations drive up ticket volumes
Complex environments
Broad range of technologies to support
Budget constraints
Do more with less
SOLUTIONS
How Riverbed Solves These Challenges
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Self-Healing
Automate the recovery actions to the most commonly expected device, OS, or app issues, so user experience isn’t affected and no trouble tickets are requiredIncident Automation in ServiceNow
Automatically create incidents in ServiceNow, populated with relevant information to enable IT staff to rapidly identify and resolve the issueVideo
Improve MTTR and First Level Resolution Rate
Isolate the source of delay to client device, network, or back-end, for every app in the portfolio. 1-click drill-down into the application back-end to resolve app issuesNever Miss a Performance Problem
Capture and store billions of transactions a day across your cloud-native environment without sacrificing data granularity
PRODUCT
Application Performance Monitoring
Leverage business-relevant analytics with Alluvio Aternity’s Application Performance Monitoring. These APM solutions provide robust insights within a unified monitoring platform.
Featured Resources
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Alluvio Product
Behind every click is an expectation for a flawless digital experience. Deliver on your digital promise by unifying data, insights, and actions for better experiences at scale.
