Gartner Analyst Report

Riverbed is recognized in the Gartner® Critical Capabilities for DEX

Riverbed ranked #2 in 4 of 5 key use cases in the latest Gartner® Critical Capabilities for Digital Employee Experience (DEX) Tools report, including IT Support, Device Lifespan Extension, Endpoint Operations, and Experience Analysis.

We believe this recognition underscores Riverbed’s strength in delivering real-world impact through AI-powered automation, deep observability, and smart asset optimization, across every app, device, and employee.

What Sets Riverbed Apart

• AI-driven IT support with IQ Assist
• Smart Device Refresh for cost savings and sustainability
• Mobile experience
• Real-time unified communications analysis

Riverbed delivers where it counts. Download the full report.

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Gartner Reports: Gartner Critical Capabilities for Digital Employee Experience Tools (DEX), Stuart Downes, Dan Wilson, Lina Al Dana, May 27, 2025

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consists of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the larger document. The Gartner document is available upon request from Riverbed.