Network 360: Operationalizing Intelligent Network Observability
Part 3 of a Four-Part Series: Modernize NetOps Without Starting Over
- By Heidi Gabrielson
- 28-Sep-2026
In the first two blogs in this series, we explored why network observability needs to evolve and what we mean by Intelligent Network Observability.
Now comes the practical question: How do you put it to work in your IT environment?
Most NetOps teams aren’t starting from scratch. You already have network monitoring investments, established workflows, and years of expertise.
Riverbed Network 360 is an offer designed to build on that foundation. It extends traditional network visibility to the endpoint, and adds AI-powered intelligence and automation, and professional services to help you deploy, integrate, and operationalize these capabilities.
Rather than replacing the network visibility you already rely on, Network 360 makes it more complete and creates a practical path to expand your capabilities over time.
Start with the Visibility You Need
Network 360 starts with a choice of the network visibility you already rely on: AppResponse or NetProfiler.
Purchase either:
- AppResponse for deep packet and transaction visibility into network and application performance, or
- NetProfiler for broad flow visibility into traffic, conversations, and network behavior across the hybrid enterprise.
Network 360 builds on either solution with the following capabilities at no additional cost:
- NPM+: Extend network visibility to the endpoint, eliminating blind spots across remote users, cloud, SaaS, Zero Trust, and networks outside NetOps’ direct control.
- Riverbed IQ and Q: Apply AI across enterprise-wide data and context to diagnose issues faster, guide remediation, automate resolution, and enable conversational investigation.
- Professional Services: Accelerate deployment and time to value.
Together, these capabilities provide a broader foundation for Intelligent Network Observability, combining traditional network evidence with endpoint visibility, intelligence, and automation.
Extend Your Network Visibility
One of the first ways Network 360 expands that foundation is by extending traditional network visibility to the endpoint with NPM+.
NetOps gains insight into network performance from wherever users work, including latency, packet loss, retransmissions, and application response time. This helps eliminate blind spots across remote, cloud, SaaS, encrypted VPN, and Zero Trust environments that can be difficult to observe with traditional approaches alone.
NPM+ also provides deeper troubleshooting when needed, with real-time UC visibility and endpoint packet capture to help NetOps investigate problems closer to the user.
Together, traditional and endpoint-based visibility provide a more complete view of the network experience, from the infrastructure and traffic NetOps already monitors to users, applications, and services at the edge.
Add Intelligence to the Evidence
Riverbed IQ brings AI-powered intelligence and automation to the full-fidelity evidence and context available across the Riverbed Platform. IQ correlates evidence, accelerates diagnosis, recommends next steps, and increasingly automates trusted workflows, such as opening ServiceNow tickets or initiating approved remediations.
Riverbed Q gives operators a conversational way to investigate issues, ask follow-up questions, and get answers without navigating multiple tools and dashboards. While Workspaces brings the relevant data, insights, and workflows together in a unified experience, helping NetOps move from an issue to the evidence, diagnosis, and resolution faster.
More visibility provides the evidence. IQ, Q, and Workspaces help NetOps turn it into faster diagnosis and resolution.
Make It Operational
Technology alone doesn’t change how NetOps works. These capabilities need to be deployed, integrated, and incorporated into your everyday operations. Riverbed Professional Services helps you deploy faster and get more value from Network 360 sooner.
The goal is to make the move to Intelligent Network Observability practical. Build on the network visibility you already trust, extend it across the modern network, and add AI-powered intelligence and automation. Then expand capabilities at your own pace, moving from faster troubleshooting today toward guided remediation, and more autonomous operations where it makes sense.
Get More from Your Investment
Network 360 gives NetOps a practical way to modernize without starting over. Build on what works today, expand what you can see and understand, and create a foundation for what comes next.
Read the Network 360 Solution Brief.
In the final blog in this series, we’ll explore what comes next: the evolution from reactive network operations toward greater autonomy and Zero Disruption.
