Zain Jordan
Zain Jordan Transforms Network Operations with AI-Powered Observability from Riverbed
Challenges
- Fragmented network and monitoring tools
- Slow incident detection and resolution
- Limited visibility into application-layer issues
- High operational overheads
Benefits
- Full-stack observability
- Major reduction in incident response time
- Application-layer insights for fast root-cause analysis
- Custom dashboards for cross-team collaboration
- Reduced operational costs
Overview
Zain Jordan is a leading provider of innovative ICT technologies and digital lifestyle communications, serving over 4 million active customers across the Kingdom.
By deploying Riverbed’s unified observability platform, Zain Jordan achieved centralized control, faster troubleshooting, improved network visibility, and a significant reduction in mean time to resolution.
Solution
- Infrastructure Observability Riverbed® NetIM
- Network Observability Riverbed® AppResponse
- Integrated Dashboards Riverbed® Portal
“Our teams immediately saw the difference. The unified dashboard, real-time data, and ability to share insights meant we became more proactive and aligned.”
Moath AlMogbel, IT Operations & Service Delivery Executive Manager
Zain Jordan
