50%
of organizations use 3rd-party data to complement internal data for AI purposes
OPEN ECOSYSTEM
Pre-built and Customizable Integrations
Riverbed’s strategy is to create an open platform that enables the broadest set of observability use cases. We recognize Riverbed will never be the only vendor in a customer environment and that all have unique situations with different tools and processes. Our solution should not become another information silo.
Enterprise Strategy research Group, Navigating the Evolving AI Infrastructure Landscape, September 2023Integrations Strategy
SIMPLE. SMART. OPEN.
Riverbed wants to help you get more value out of your data by extending the Riverbed platform with out-of-the-box integrations. IT teams can use these pre-built integrations, remediations, and automations to bring third-party observability data into the Riverbed platform or export actionable insights to ITSM, productivity, and process tools. Or, you can leverage our easy-to-use, secure APIs to build or customize your own. The choice it yours!
Full List of Integrations
Anthropic
Incorporate natural language queries using your trained Claude large language model into automation workflows. The integration allows customers to leverage LLMs that they have selected and trained, instead of using the default LLM provided.
Atlassian Jira
The Atlassian Jira integration supports the configuration of connectors that enable Riverbed to automate issue creation, updates, and resolution workflows.
AWS
The AWS integration enables the configuration of one or more connectors and adds a subflow to query AWS CloudWatch event logs.
Ansible
The Ansible Automation Platform integration enables the configuration of one or more connectors and adds a Subflow to launch an Ansible job from an IQ Runbook.
AppDynamics
The AppDynamics integration enables the configuration of one or more connectors and adds a Subflow to query for application metrics from a Runbook.
Azure
The Azure integration enables the configuration of one or more connectors and adds the following Subflows for use in Runbooks.
• Get alerts from Log Analytics
• Get usage from Log Analytics
• Get heartbeats from Log Analytics
BMC Helix
The BMC Helix integration supports the configuration of connectors that enable Riverbed to automate incident creation, updates, and resolution workflows.
Big Panda
The BigPanda integration enables the configuration of one or more connectors and adds a Subflow to send an alert to BigPanda from a Runbook.
Dell
The integration with Dell enables Riverbed automation to gather asset and warranty information for endpoint devices.
DataDog
The Datadog integration enables the configuration of one or more connectors and adds a Subflow to query for events from a Runbook.
Dynatrace
The Dynatrace integration enables the configuration of one or more connectors and adds a Subflow to query Dynatrace problems from a Runbook.
Freshservice
The Freshservice integration enables the configuration of one or more connectors and adds a Subflow to create an incident.
Google Cloud
The Google Cloud integration supports the configuration of connectors that allow Riverbed automation to analyze Google Cloud services log data.
Google Gemini
Incorporate natural language queries using your trained Google Gemini large language models into automation workflows. The integration allows customers to leverage LLMs that they have selected and trained, instead of using the default LLM provided.
HappySignals
The integration with HappySignals enables Riverbed automation to gather IT Experience Management metrics.
Jamf
This integration streamlines device management tasks when using Jamf as a part of Riverbed automation.
Juniper Mist
This integration with Juniper Mist supports the retrieval of status and related details about Juniper APs, switches and gateways.
Kadence
The integration with Kadence Hybrid Work Platform supports the configuration of connectors that enable Riverbed automation to support user management and check-in/attendance features.
Kentik
The Kentik integration enables the configuration of one or more connectors and adds a Subflow to perform a mitigation.
Lenovo
The integration with Lenovo enables Riverbed automation to gather asset and warranty information for endpoint devices.
Mistral AI
Incorporate natural language queries using your trained Mistral large language model into automation workflows. The integration allows customers to leverage LLMs that they have selected and trained, instead of using the default LLM provided.
Microsoft Graph
The Microsoft Graph integration enables the configuration of one or more connectors and adds the following Subflows for use in Runbooks.
• Send an email
• Send a Teams message
• Add or remove a device from an Entra ID group
Moveworks
The Moveworks integration supports the configuration of connectors that enable Riverbed automation to message Moveworks users.
Moogsoft
The Moogsoft integration enables the configuration of one or more connectors and adds a Subflow to send incident data to Moogsoft from a Runbook.
Nexthink
The Nexthink integration enables the configuration of one of more connectors and adds the following Subflows for use in Runbooks.
• Trigger remote action
• Execute NQL query
OpenAI
Incorporate natural language queries using your trained OpenAI large language model into automation workflows. The integration allows customers to leverage LLMs that they have selected and trained, instead of using the default LLM provided.
PagerDuty
The PagerDuty integration enables the configuration of one or more connectors and adds a Subflow to send an event to PagerDuty from a Runbook.
Palo Alto Prisma Access
This integration with Prisma obtains tunnel and incident details from Palo Alto Prisma Access products.
ServiceNow
The ServiceNow integration enables the configuration of one or more connectors and adds the following Subflows for use in Runbooks.
• Create incident
• Update/close incident
Slack
The Slack integration adds a Subflow to send a message to a channel in Slack via webhook.
SolarWinds Pingdom
The SolarWinds Pingdom integration enables the configuration of one or more connectors and adds a Subflow to perform a traceroute to a specified target from a specified Pingdom probe.
Splunk
The Splunk integration enables the configuration of one or more connectors and adds a Subflow to send incident data to Splunk from a Runbook.
ThousandEyes
The ThousandEyes integration enables the configuration of one or more connectors and adds Subflows to get alerts and test data.
Twilio
The Twilio integration enables the configuration of one or more connectors and adds a Subflow to send a SMS from a Runbook.
Zabbix
The Zabbix integration enables the configuration of one of more connectors and adds a Subflow to get CPU utilization from a Runbook.
Aternity Fully Integrates with Riverbed IQ
Integration enables the configuration of the needed connectors for Aternity and the following Subflows for use in Runbooks.
- Get installed software
- Get MS Teams calls
- Get executed remediation actions
- Get device health events
- Get device details
- Get software changes
- Parse service desk alert
- Run sentiment survey
- Run remediation
