Colgate University is a nationally recognized liberal arts college with some 2,750 undergraduates enrolled in 51 programs. The university offers an award-winning curriculum, off-campus study program leading to the bachelor of arts, and a small graduate program for the master of arts and the master of arts in teaching. Like any educational institution, Colgate University is dependent on its network, which comprises hundreds of Cisco switches and routers, to support a wide range of applications and services. But, unlike his counterparts in the business world, Michael Evans, senior network and systems analyst in the university's network and operations department, faces not only the usual challenges of network and application management, but of doing so in an open environment. To overcome these problems, Colgate installed a Riverbed® SteelCentral? AppResponse in the university data center and saw a dramatic increase in visibility into the network.