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Why Riverbed is a Six-Time Consecutive Leader in the Gartner NPMD Magic Quadrant
15-Apr-2019 • by Mike Marks
The ROI of Digital Experience Monitoring, Part 2: Lower Trouble Ticket Volume
TechValidate just completed a survey of SteelCentral Aternity customers to learn about their experiences. The TechValidate survey results provide insights into the ROI of Digital...
09-Apr-2019 • by Gayle Levin
Office 365 Best Practices: How Riverbed Ensures Performance
As a corporation with annual revenues exceeding $1 billion, Riverbed is in the same boat with our 30,000-plus customers: We rely on high-performing applications and...
01-Apr-2019 • by Mike Marks
The ROI of Digital Experience Monitoring, Part 1: Multiple Use Cases
Gartner created Digital Experience Monitoring as a category when they recommended incorporating social sentiment and non-human agents (think Internet of Things) into End User Experience...
19-Mar-2019 • by Heidi Gabrielson
SteelCentral NPM xx80 Hardware is Like Quicksilver
The new SteelCentral NPM hardware release reminds me a bit of the Marvel X-men superhero Quicksilver. Quicksilver has the superhuman ability to move at great...
18-Mar-2019 • by Mike Marks
Four Ways Automated Remediation Drives up Service Desk KPIs
Whether part of an enterprise or a service provider, Service Desk teams’ jobs have never been harder. Companies deploy complex technologies as part of their...
11-Feb-2019 • by Heidi Gabrielson
Get Peak Performance from SteelCentral AppResponse
It’s well known that Patriots quarterback Tom Brady spends his off-season and his time off trying to improve his throwing mechanics and to make his...
17-Jan-2019 • by Gayle Levin
Big Ideas from NRF, Retail’s Big Show
Digital strategies for delivering a superior in-store and online customer experience at NRF, Retail’s Big Show Why would 30,000 people converge in NYC in 22F...
13-Jan-2019 • by Subbu Iyer
2019 Must be the Year Retailers Double Down on the Digital Experience
My colleague Steve Brar mentioned in his Holiday Shopping Hangover post earlier this month, that what impressed him most this past holiday season was the...
03-Jan-2019 • by Riverbed Technology