Resolve issues at the lowest level possible, and as fast as possible
Improve service and reduce costs, Mean Time to Detect, and Mean Time to Repair with AI-driven self-healing and proactive service assurance.
More user complaints
Increasing expectations drive up ticket volumes
Broad range of technologies to support
Do more with less
How Riverbed Solves These Challenges
Self-HealingAutomate the recovery actions to the most commonly expected device, OS, or app issues, so user experience isn’t affected and no trouble tickets are required
Incident Automation in ServiceNowAutomatically create incidents in ServiceNow, populated with relevant information to enable IT staff to rapidly identify and resolve the issue
Improve MTTR and First Level Resolution RateIsolate the source of delay to client device, network, or back-end, for every app in the portfolio. 1-click drill-down into the application back-end to resolve app issues
Never Miss a Performance ProblemCapture and store billions of transactions a day across your cloud-native environment without sacrificing data granularity
Application Performance Monitoring
Leverage business-relevant analytics with Alluvio Aternity’s Application Performance Monitoring. These APM solutions provide robust insights within a unified monitoring platform.
Behind every click is an expectation for a flawless digital experience. Deliver on your digital promise by unifying data, insights, and actions for better experiences at scale.