Why Stop at Predict & Fix When You Can Eliminate Issues Altogether?

Riverbed Agentic AI redefines IT operations by doing what traditional AI cannot: taking autonomous action. Governed and secure, it proactively prevents issues and resolves incidents without human intervention. Built for trust, it enables teams to move at their own pace from assisted to fully autonomous operations. The result is fewer outages, faster recovery, less operational noise, and a measurable positive impact on the business.

WHITE PAPER

Agentic AI in IT Operations

Self-learning, autonomous systems for real-time issue resolution

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BENEFITS

How Agentic AI Works

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AI-Powered Service Desk for Proactive Resolution

Governed AI agents automate triage, remediation, and escalation to cut ticket volume and MTTR. Employees can resolve common issues instantly from the desktop, while intelligent escalations pass full context only when action is required. Empower IT operations with immediate cost savings while increasing trust in agentic-driven automations.

Solution Brief

Transform the Service Desk with Agentic AI

Automate triage, remediation, and escalation for maximum service desk efficiency

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The Four Pillars of Riverbed's Agentic AI

Self-Healing, Autonomous IT Operations Driving to Zero Disruptions

See It. Solve It. Automatically.

IT environments are growing more complex, with networks, applications, and infrastructure generating massive amounts of data every second. Traditional AI tools can analyze, predict, or provide insights, but they often leave IT buried in alerts and reactive firefighting. Riverbed Agentic AI changes this by taking autonomous action. Instead of stopping at detection, it correlates diverse data in real time, proactively prevents issues, and executes intelligent remediation—all without waiting for human intervention. The result: fewer outages, faster recovery, and a dramatic reduction in operational noise.

IT That Heals Itself

Autonomy is the defining advantage of Riverbed Agentic AI. By continuously learning from complex environments, it identifies root causes instantly and fixes problems at machine speed. IT no longer spends hours piecing together fragmented alerts or performing repetitive troubleshooting tasks. With self-healing operations, incidents are resolved before they impact users, service availability improves, and business outcomes are ensured. This autonomous approach drives leaner operations, reduces downtime, and strengthens reliability across the IT ecosystem.

Always On. Always Trusted.

Trust is critical when AI acts autonomously. Riverbed Agentic AI combines autonomous execution with governance and intelligent insights, giving teams visibility and control over every action taken. Alerts, analysis, and remediation are integrated seamlessly, so IT leaders have confidence in the results while benefiting from continuous operational optimization and reliability. By converting alerts into automated outcomes, Riverbed Agentic AI transforms IT operations into a proactive, resilient, and outcome-driven system.

Collaborative AI

Publish the richness of Riverbed skills and agents to 3rd party ecosystems as your business requires. Riverbed transforms analytics, correlation, automation, and remediation into intelligent skills and autonomous agents that seamlessly operate across native and third-party orchestration frameworks using agent-to-agent communication to exchange context, coordinate actions, and drive truly autonomous IT operations.

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