Gartner Solution Provider Session
Redefining Digital Employee Experience with Agentic AI
Digital employee experience (DEX) is entering a bold new era—one that moves beyond visibility and observability into agentic action.
Join Dave Donatelli for an insightful session on how intelligent, self-directing systems are transforming DEX and the service desk. What began as insight and observability is now evolving into autonomous remediation, resolving problems before employees ever feel the impact. By shifting intervention earlier in the lifecycle, organizations can eliminate friction, prevent disruptions, and protect productivity—without relying on reactive response models.
Bookmark this session in the Gartner Conference Navigator App today.
Now's your chance to lock in a 1:1 meeting with CEO Dave Donatelli
learn how agentic capabilities are transforming DEXJoin Riverbed @ Gartner Digital Workplace Summit
What You'll Learn
– How agentic capabilities are reshaping DEX from reactive to proactive
– Why autonomous, self-correcting systems are the next evolution of the service desk
– How early intervention eliminates employee friction before productivity is impacted
Session Details
Speaker: Dave Donatelli
Session Title: The Era of Zero Disruption
Date & Time: March 23, 2026 at 3:15 PM
Location: Port of San Diego 5
