From AIOps to Zero Disruption Operations
According to Gartner, AIOps combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection and causality determination. With the rise of AI agent-based technology and real-world AI agent use, the term is starting to age. The more applicable prescriptive phrase we’d use is Autonomous IT Operations. The North Star of AI in IT, after all, is to prevent business disruption before it occurs.
Initiate Zero Disruption IT Operations
Discover how to move beyond reactive support towards Zero Disruption Operations
The Power of the Riverbed Platform
Our AIOps strategy is built on the power of the Riverbed Platform: full-fidelity, contextual, and actionable intelligence across endpoints, applications, networks, and cloud. With Riverbed, all data and intelligence remains in a closed-looped system controlled by IT and provides governed agent-based AI to deliver trusted, precise prevention of business disruption. This is the foundation for safe, secure, and accurate AI: an open intelligence layer that meets every person where they work and moves IT toward autonomous operations and Zero Disruption.
AI-Ready Intelligence
Full-fidelity contextual intelligence to move IT from AI-assisted to AI-Driven autonomous operations.
Governed, Secure
IT-controlled, secure AI built on authorized telemetry to advance autonomy safely, accurately, and at scale.
Autonomy Ready
Purpose built to detect, resolve, and prevent issues before impact and advancing IT towards zero disruptions.
Capabilities
AI-Ready Data
Riverbed captures full-fidelity telemetry in real-time to solve disparate data challenges. The Riverbed Data Store unifies observability data, including third-party sources, so Riverbed IQ can create a single contextual intelligence layer for agent-based AI to prevent disruption at scale.
Diagnosis & Resolution
Riverbed makes AI easy to implement and effective at scale with causal, predictive, generative, and agentic AI. It identifies root cause, forecasts issues, delivers explainable recommendations, and enables autonomous resolution before disruptions occur.
Automation
No-code/low-code automations eliminate complexity, streamline third-party data integration, connect distributed systems, accelerate incident response and remediation, and simplify the creation of custom user experiences. You can use pre-built automations or our easy-to-use tool to build or customize your own.
Eliminating Data Silos
Siloed tools amplify noise leading to long resolution times. The Riverbed Platform integrates 3rd-party tools to unify data across networks, apps, infrastructure, and users—giving IT one clear view, and enabling Riverbed AI to deliver accurate insights, rapid troubleshooting, and amp; better user experiences.
Related Platform Areas
Riverbed IQ
SaaS-delivered single intelligence layer for zero disruption autonomous IT operations.
Enabling Technologies
Supporting accurate collection and analysis of all applicable IT data for the intelligence to enable AI to resolve issues with IT control.
Integrations Library
Integrate the Riverbed platform with best-in-class third-party observability, ITSM, and productivity applications.
Key Resources
The Foundation for Zero Disruption IT Ops
Why full-fidelity visibility is essential for preventing IT disruption
2025 GigaOm Radar for AIOps Outperformer
See Why Riverbed Stands Out in the 2025 GigaOm Radar for AIOps Solutions
Ready to Eliminate Disruption?
Move beyond reactive IT and manual automation and start preventing disruption
Global Survey 2025
The Future of IT Operations in the AI Era
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