The network is the only thing that connects all digital transactions. SteelCentral™ AppResponse delivers full stack application analysis—from packets to pages – letting you observe all network and application interactions as they cross the wire. Using powerful network and application analytics and flexible workflows, AppResponse speeds problem diagnosis and resolution, helping you get to answers fast.
Deploy anywhere and everywhere you need – on-premises, virtual, or AWS or Azure cloud – SteelCentral is designed to meet your hybrid monitoring needs with network forensics, application analytics, and end-user experience monitoring in a single solution.
There’s a saying that packets are the ultimate source of truth. AppResponse captures and stores all packets, all the time at 1 minute granularity, so the details are always there when you need them.
Built-in policies automatically highlight brewing problems as they are occurring, so you can get ahead of them before they become full-blown incidents. Streamlined troubleshooting workflows and high-definition (HD) data help you determine answers quickly – typically in minutes.
Rich App Analysis
Modular in design, SteelCentral AppResponse lets you select the analysis capabilities you need:
Network forensics – Included with your appliance, you get advanced packet analysis with 1-second granular displays, microsecond resolution, and deep packet inspection (DPI) of more than 2000+ applications.
Application metrics – Understand all TCP and UDP applications and their corresponding metrics. Our rich response time analysis lets you determine in a glance if slowdowns are the result of the network, server, or client.
Web transaction analysis– Understand web application performance in real time. Monitor end-user experience for web pages as well as page errors, page rates, unique users, etc. for easy analysis of customer-facing web apps.
Database analysis– Monitor database transactions and user activity 24x7. AppResponse supports all major SQL databases on all network addresses and ports and acquires database sessions, SQL queries, stats and timing info.
Unified Communications analysis – Understand the interaction of voice and data traffic with real-time and historical analysis of voice and video call performance plus the ability to drill into the underlying problem.
Citrix analysis – Correlate front-end user sessions to back-end transactions to help you understand where and why problems are occurring in Citrix Virtual App and Desktop (formerly XenApp / XenDesktop).
Reduce the finger pointing
Because AppResponse can be used by many roles within IT —NetOps, security, App Ops, IT management, and line of business—to reduce the finger-pointing. By using a common data set, all team members are on the same page when troubleshooting Sev-1 issues during cross-functional “tiger” team meetings. And, who knows, it might just eliminate them altogether!
AppResponse provides a variety of pre-defined network and application analyses and workflows to simplify your troubleshooting.
Organizations realize the following operational benefits with SteelCentral AppResponse 11:
Reduced network and application blind spots by 53%
Reduced mean time to resolution (MTTR) by 47%
Reduced finger-pointing by 43%
Improved customer experience by 30%
n11.com embraces Riverbed to optimize site efficiency and maximize digital performance
In 2012, online accounted for just 3% of retail sales in Turkey, however, recently the country has been won over by online retail. Despite a struggling economy and the absence of some of e-commerce’s leading players, online sales continue to boom. Today, the central bank says 15% of credit card transactions are spent on e-commerce, and it expects this figure to rise to 25% in the next five years.
With the Riverbed SteelCentral solution, we were able to identify issues immediately. We had the visibility, the detail, and the technical insight necessary to address the problem. Previously we were sifting through 2Mb of data and over 100 variables. Now, if there is an issue, SteelCentral can identify the exact variable. It’s like two solutions in one.
Alper Umit Yilmaz, IT Operations Director, n11.com
Riverbed SteelCentral helps Hemit to analyze, diagnose and resolve application performance issues.
Hemit is a Norwegian IT service provider for the healthcare industry. Their systems are not just business-critical but life-critical and they needed the ability to analyze, diagnose and resolve performance issues before any impact to the end-user experience.
The Bank Had Many Monitoring Tools, But Nothing That Could Explain Why End-Users Complained That Their Apps Were Slow. With SteelCentral AppResponse, the Bank Now Has Complete Visibility Into All Business-Critical Applications.
NetShark is the basis of the SPA module in SteelCentral AppResponse 11, but it’s also the stand-alone high-speed packet capture solution that provides easy troubleshooting network activity in real time.