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NPM PRODUCT

Riverbed UCExpert

Manage Cisco, Avaya and Microsoft Unified Communications (UC) Management Solutions

Overview

It's time to drastically reduce UC management costs

As the complexity of unified communication (UC) applications have increased, so have the management challenges. In order to effectively understand adoption, performance, and to troubleshoot problems, you need a holistic solution that can be used by the various operations teams.

Riverbed UCExpert manages Cisco, Microsoft Skype for Business, and Avaya unified communications environments. It collects data from application servers, devices, and end-user experience reports to provide global visibility into the usage and performance of your communication system. UCExpert offers a multi-vendor, multi-tenant user interface that supports these vendors with a common dashboard and troubleshooting workflows to drastically simplify your management costs. It enables your support and operational teams to quickly and effectively resolve UC performance and availability problems.
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Benefits

Benefits of Riverbed UCExpert

Personal Productivity

Improve productivity

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Common dashboard along with simplified troubleshooting workflows allow Operations to quickly identify the root cause and minimize end user impact.

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Reduce costs

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Drastically reduce cost of operations by consolidating point tools, eliminating unused technology by understanding usage and streamlining management workflows. 

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Protect unified communications investments

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Proactively identify issues and prevent UC outages to ensure business continuity and deliver consistently high-quality end-user experience.

CUSTOMERS

Customers Trust Riverbed

Technical Specs

UCExpert Data Sheet

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Alluvio NPM Platform Brochure

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Ready to Get Started?

Reach the full potential of your digital investments with Riverbed