Performance Transparency is Critical for Delivering Digital Transformation
89% of enterprises have adopted or plan to adopt a digital-first strategy (IDG, 2018 State of Digital Business Transformation). Clearly, we are in an era of digital transformation, but how do you know if these initiatives deliver? Can we deliver them rapidly? Do they perform the way they are supposed to? Are there problems which cause slowdown or outages?
Performance visibility can be difficult with today’s complex IT environments and applications, which often span traditional data centers, third-party hosting facilities, branch offices, mobile devices, and SaaS and IaaS-based clouds. When companies take traditional, siloed approaches to manage these environments, they often have a fragmented, incomplete view of performance. As a result, IT engineers spend a lot of time analyzing data and metrics but arrive at different and often conflicting conclusions on the cause of performance problems.
SteelCentral Portal integrates performance telemetry to create a centralized, dynamic view of performance
This holistic view gives operational teams a single source of truth for digital experience management, accelerating troubleshooting, and providing meaningful data for stakeholders throughout the enterprise. Ultimately, IT is able to efficiently control and optimize application, data, and traffic across the entire hybrid network, keeping key resources focused on strategic projects.
The solution uniquely blends data from Riverbed’s industry-leading visibility tools:
Aternity EUEM, Aternity APM & AppResponse for end-user experience views
SteelCentral Portal leverages this cross-domain data to create a dynamic map of application performance. Different teams can get a complete picture of the application environment at any level, which helps to more rapidly diagnose and fix service issues.
SteelCentral Portal brings visibility into and control over end-user experience, application performance, and network performance together in one easy-to-use collaborative tool. As a result, you will improve business performance & productivity, reduce the risk of business disruption, and improve the delivery of strategic IT initiatives.
Key benefits include:
Improved stakeholder visibility for network, infrastructure, end-user experience and application performance
Rapid resolution of operational issues
Efficient use of resources across IT
Focus IT resources on strategic initiatives, not firefighting
Resolving app performance issues 50% faster
Allianz, with more than 148,000 employees in 70+ countries, is the 31st largest company in the world, offering insurance and other services to 83 million clients.
“Long page load times and slow application speeds affected our productivity,” says Neval Bircaner, IT Governance Supervisor for Allianz Turkey. “Whenever an application performance issue occurred, it was often difficult to pinpoint the root cause. It was hard to determine whether the application performance issues were due to the applications, the network, or our database. We were also interested in ensuring that our external partners were satisfied with our systems.”
It is now much easier to identify issues with the network or application themselves. In some cases, problems that took a long time to solve can now be fixed in minutes. Following the deployment of SteelCentral solutions, our customers have seen a significant improvement in performance. Riverbed has made a positive impact for us by helping us to considerably improve the customer experience.
Neval Bircaner, IT Governance Supervisor, Allianz
Application, network and end user performance monitoring sets a solid foundation for Maersk Line’s digitalization strategy
Maersk Line, part of the Maersk Group and the world’s largest container shipping operator, is using Riverbed SteelCentral to monitor business-critical applications and services and provide the ability to troubleshoot performance bottlenecks across the company. The five-year contract with Riverbed will support Maersk Line’s strategy to become the digital leader within the shipping sector.
Riverbed SteelCentral gives us a circle of development that helps us to be responsive, pushes us to be proactive, positions us to be predictive, which then allows us to be pre-emptive. This is a result of having one solution that provides us with a complete view across networks, applications and end users. This technology will also be a strong backbone for the digital initiatives of other brands in Maersk Group whom we in MGIS support.
Andy Laurence, Head of Production Services, Maersk Group