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TRADE UP

Existing customers can benefit from financial incentives through our Trade Up Program. We'll enable your organization to successfully upgrade Riverbed products or migrate to new platforms with the experience and expertise of our renowned support team. Our products are available in a variety of form factors to provide choice and flexibility for nearly any deployment configuration.

The Riverbed Trade Up Program provides credit for trade ups. For each appliance you refresh under the terms of the program, we will offer significant financial credit¹toward the purchase of a replacement appliance. And through our partnership with M-Cubed, you can recycle your older appliances at no cost.

Trade Up SteelHead
Trade Up AppResponse
Trade Up Cascade Family
Trade Up NEOP
Trade Up NetSensor & NetCollector

Trade Up SteelHead

Keep your SteelHead appliance deployment up-to-date with advanced products:

SteelHead CX 70 Series – tailor-made for the hybrid enterprise with its high-performance SSD-based design. Trade up from the SteelHead CX 20, 50 or 55 Series
SteelCentral Controller for SteelHead – SCC 1000 – offering more performance with faster CPU and more cores and a new SSD–based design. Trade up from the CMC 800x and 8150
SteelCentral Controller for SteelHead Mobile 9000 – offering more control and visibility into mobile workforces. Trade up from SMC 8650

Trade Up AppResponse

Find out how the latest SteelCentral AppResponse can improve your infrastructure with the latest functionality:

Analyze more than twice the traffic, so that you can troubleshoot network and app problems faster
Store up to 10 times more data, for deeper and more varied analyses
Gain rich network forensics with microsecond resolution and one-click access to packets from anywhere

Trade Up Cascade Family

Trade up your Cascade Profiler, Express, Shark, Gateway, or Sensor appliances or virtual editions to the latest SteelCentral products for better network monitoring scale and resolution:

Cascade Profiler to SteelCentral NetProfiler – Get twice the flow processing power (10M FPM), double the path resolution, and up to a 10x increase in reporting performance and number of tracked analytics policies for more granular visibility.
Cascade Shark to SteelCentral AppResponse 11 – Get 18x the packet storage (576TB), double the port density (8x10Gbps), and historical network analysis and retention.
Cascade Gateway to SteelCentral Gateway – Support up to 3 million FPM flow capacity.
Cascade Sensor to SteelCentral AppResponse 11 – Identify more than 1300 applications and gain rich network and application monitoring and troubleshooting capabilities.

Trade Up NEOP

Trade up your existing OPNET NEOP software and get up to 100% Loyalty Credit for new Riverbed SteelCentral NPCM products:

Old “NEOP” Products	New “ITIM” Products and Enhancements
OPNET VNE Server OPNET VNE Server for Service Providers OPNET VNE Server SNMP Adapter Pack	SteelCentral™ NetIM –NetIM enhances VNE Server’s core capabilities with additional features that were previously available in NetSensor. Trade up participants gain a new modern, mobile-friendly user interface, synthetic testing capabilities and a new operator home page and search manager.
OPNET IT NetMapper 1K OPNET IT NetMapper 5k OPNET SP Sentinel OPNET IT Sentinel NETONE Bundle for Enterprises	SteelCentral™ NetAuditor –Integration with SteelCentral Portal. Streamlined Web UI for troubleshooting workflows, on-demand diagramming, easier sharing of diagrams via HTML and Visio, SteelHead diagramming, and topology-driven configuration management and auditing.
OPNET IT Guru OPNET IT Guru Network Planner OPNET SP Guru Network Planner OPNET SP Guru Transport Planner Predictor for NETONE	SteelCentral™ NetPlanner – Optimized for planning use cases, provides holistic information and visualization about Layer 2/3 VPN configuration and topology, integration with NetProfiler for flow-based capacity planning and routing analysis.

Trade Up NetSensor & NetCollector

Upgrade to NetIM, Riverbed’s new holistic solution for discovering, modeling, monitoring and troubleshooting your infrastructure. It enables companies to capture infrastructure topology, detect performance and configuration issues, map application network paths, diagram your network, and troubleshoot infrastructure problems.

For NetCollector Customers:

New modern, mobile-friendly user interface
New operator home page and search manager
Synthetic testing capabilities
Windows Management Instrumentation (WMI) monitoring
New events collection and persistence

NetSensor Customers Gain:

Modern, mobile-friendly user interface
New operator home page and search manager
Scheduled discovery and collection
Device CLI collection for configuration change detection & archiving
Inventory and configuration reports
New events collection and persistence

How to Recycle
Trade Up Resources

How to Recycle

How to Recycle Your Trade Up Gear

Customers/Partners must log in to the Support Portal and go to the Trade Up page in order to certify that the products have been recycled/retired in accordance with local environmental standards and will no longer be used in a production environment. They also need to certify that the products have been traded up for new Riverbed products under the terms of the Trade Up Program.

Riverbed will provide credit for the unused maintenance support for the retired or recycled product(s). Failure to meet the terms and conditions of the Trade Up Program may result in the loss of discounts/credits on product purchased through it.

Customers and partners have two options for letting Riverbed know that their Trade Up gear has been removed:

Certificate of retirement: To certify, through the Trade Up page on the support portal, the self-destruction of the traded up units in accordance with local environmental standards.
Certificate of recycling: To certify, through the Trade Up page on the support portal, recycling traded up units through M-Cubed, the Riverbed’s preferred recycling partner.
- Click here to see if your location is available for M-Cubed’s services.
- M-Cubed will reply with 2 business days.
- M-cubed will provide shipping details and a tag number for future reference.
- Shipping materials are not included.

All questions related to the destruction of Trade Up units, including support credit memos, should be sent to rvbd-tradeup@riverbed.com.

Trade Up Resources

Learn more about the benefits of trading up

Hybrid Networks

Microsoft Office 365

SteelCentral SteelHead Integration

Microsoft Office 365 Infographic

SteelFusion Spec Sheet

SteelHead Upgrade Services

SteelCentral

See our terms and conditions.

^{1. Credit amount varies based on the appliance you are recycling and the new appliance you purchase to replace such older appliances. Credit amount may also vary based on any special pricing or other promotional offers made available on the sale of the new replacement appliance. Please contact your Riverbed authorized partner for more information.}