Optimize Digital Experiences with AI Observability

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Riverbed AI in Action

Top 5 Global Bank

$6M+ Annual Savings

AI & automation reduced resolution time by 25% for 75,000+ monthly tickets, driving operational savings and instant ROI.

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Integrated Energy Company

Over 10,000 IT Service Desk Hours Saved per Year

More than 43,000 annual AI-driven automations executed annually to ensure compliance and reduce risk.

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Global HR Solutions

1000+ Days of User Productivity Gained Annually

2.5M+ AI remediations annually, improving productivity and compliance while saving over $850k in software asset management.

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The Princess Alexandra Hospital NHS Trust

Saving £2.5 to £3M in IT Costs Over a 5-year Period

“We’re leveraging AIOps to improve IT Service Desk efficiency and clinician productivity. Riverbed’s IQ Assist will definitely help us enhance user satisfaction.” - Zeno Tadjine, ICT Support Officer

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Major European Manufacturer

86% Reduction in False Alerts

Used AI/ML analytics to cut through 2,000+ alerts daily and prioritize business-critical incident remediations for a 7x improvement in MTTR.

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Multinational Healthcare Provider

Achieved 100% Successful Migration

By automating a 10-step manual migration with a 70% failure rate, the service desk eliminated 28,000 tickets and saved 6,500+ staff hours.

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Major US Wireless Service Provider

$1M Annual Savings

Triggers 9,000+ AI-driven remediations monthly, saving 10 minutes per incident for a total of 1500+ hours of freed staff time to work on innovation.

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Global Federal Credit Union

$1.5M in Annualized Savings

“In 90 days we ran nearly 13,000 remediations to solve user issues, which on average has eliminated 20 minutes of resource time per incident.” - Doug Horner, SVP, IM Ops

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Top 5 Global Financial Institution

14M+ Remediations this Year

Automated resolution of productivity issues for over 150,000 users, resulting in over $2M in annual operational savings.

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Kent Community Health NHS

Saved 2700+ Hours Monthly

Unused profiles on shared devices caused unresponsiveness. Automating the fix cut service desk tickets, saved 15 minutes per device, and avoided disruptions for clinicians.

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Multinational Insurance Co.

Over $1.2M Saved in Service Desk Hours per Year

AI automatically resolved issues with compliance, security, OS upgrades, and critical business applications.

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Global Professional Services Firm

Improved Teams Performance for 10,000 Users

By automating detection and remediation of Teams issues, IT saves 2,500 staff hours monthly and improves user productivity.

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Health Insurance Company

Over 150,000 Automated Remediations Annually

AI-driven remediations allowed repurposing of staff to higher priority tasks while improving user experience at the same time.

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Multinational Financial Institution

Ensures Compliance for 127,000 Devices

By automatically detecting and remediating disk space issues, user devices can now install essential upgrades, while saving 15,000 staff hours.

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2025 Gartner® Magic Quadrant™ for Digital Employee Experience Tools (DEX)

Riverbed Named a Leader 2x!

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Next-Level Innovations

Aternity Self-Service

Empower your workforce with Agentic AI-driven automation. Routine issues resolve in seconds, cutting ticket volume and downtime while improving the digital experience for every employee.

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Intelligent Network Observability

Real-time insight into every packet, flow, and user experience powered by AI to detect, diagnose, and resolve issues across hybrid and multi-cloud networks.

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Riverbed Acceleration

Riverbed’s cutting-edge acceleration solutions, now powered with the new RiOS 10 software, drive high-performance resilient networking

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Unified Communications Monitoring

With video calls consuming 30% of employee time, UC performance is critical. Our UC Module provides real-time insights into Teams, Zoom, WebEx, and more.

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End the Tool Sprawl

Consolidate the chaos with Riverbed. Instead of juggling siloed point tools, Riverbed delivers a unified platform with full-stack visibility and real AI that drives action. Simplify your observability, cut costs, and take control with one solution built for modern IT.

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Customers Trust Riverbed

“Having this data takes away a lot of the finger pointing and has allowed me and the team to focus on delivering quality outcomes that have all but reduced the emotions around underperforming devices.”

Anthony Tully-Smith, ICT Business & Finance Applications Manager, Technology Brisbane Airport Corporation LEARN MORE