For the second consecutive year, Riverbed is proud to be named an Outperformer in the 2025 GigaOm Radar for AIOps Solutions. Riverbed is recognized for our platform strategy and fast-paced, comprehensive innovation by being positioned as an Outperformer in the Innovation/Platform Play quadrant. This innovation along with the customer success of the Riverbed Platform has been recognized with the largest positive jump in the GigaOm Radar positioning in a single year.

GigaOm describes Innovation as “flexible and responsive to market; may invite disruption.” GigaOm describes a Platform Play as “offers broad functionality and use case support; may heighten complexity.” This position in the 2025 Radar is a powerful validation of our AI and platform vision, our ability to execute, and most importantly, the successful business outcomes we’re helping customers achieve. It’s proof that Riverbed is delivering what modern IT teams need now and developing what they’ll need next.

AIOps is Mission-Critical

The report underscores the importance of AIOps to the digital transformations pushing enterprises towards increasingly complex and dynamic architectures. The report also affirms that AIOps is far superior to legacy monitoring and troubleshooting techniques as it enables enterprises to increase service reliability and reduce mean time to resolution as they scale their operations to meet the needs of this transformation. Further, in market sectors with stringent service availability requirements, AIOps is essential to ensuring resilience and end-user satisfaction.

AIOps enables IT and business leaders to:

• Deliver proactive, scalable service management
• Reduce downtime while optimizing required resources
• Deliver cost-effective operations with intelligent automation
• Gain measurable ROI in terms of performance and cost objectives

Riverbed Is an Outperformer and an Innovator

From our perspective, and from our customers’ feedback, Riverbed continues to lead by combining innovation, simplicity, and scale across the Observability and AIOps ecosystem — from full-fidelity data collection to AI-driven automation—to become the most aggressive innovator in AIOps today.

In the past year, we have delivered powerful platform enhancements, including: 

A True Observability Platform

Unlike point solutions that operate in silos, Riverbed delivers a unified, full stack observability platform. Network, infrastructure, digital experience, application, and AI—fully integrated, deeply correlated, and powered by a common data structure. This isn’t just consolidation—it’s transformation. One platform. One agent. One source of truth.

Deepest Network Visibility, Anywhere

AI success is based on high-fidelity AI-ready data. While many vendors offer partial views into IT services, Riverbed delivers the industry’s broadest and deepest observability across networks, Clouds, applications, endpoints, and infrastructure. Full packet capture, hybrid-cloud flow monitoring, endpoint-based NPM+ for remote users and SASE infrastructure, leave no blind spots. We’ve proven it in high-stakes, competitive evaluations, consistently outperforming others in speed, data fidelity, and resolution accuracy.

AI That Delivers

AI is the cornerstone of modern observability—but only if it delivers accurate results. Riverbed’s AI engine is doing real work at real scale, and GigaOm’s report confirms Riverbed’s strength in AI. With Machine Learning, Predictive AI, Generative AI with reasoning and explainability, and Agentic AI, Riverbed has led the market in delivering an AI platform that helps IT resolve issues proactively. Bring your own LLM or use ours—it’s your AI, your way.

Automation at Enterprise Scale

In the last 12months, AI-based analytics and insights have powered over 64 million automated incident investigations and remediations across various industries and customer environments. From causal to generative to predictive and agentic AI, our orchestration is agile and precise, automating and optimizing every step of IT operations. Riverbed automation is triggered in real time—proactively mitigating issues the moment they surface. That’s why top enterprises and government agencies trust us to cut alert noise by 87% and dramatically reduce MTTR by a factor of 7.

Smart OTel™ and Unified Data Architecture

Riverbed Smart OTel™ takes OpenTelemetry to the next level. By curating only the telemetry that matters, it eliminates the data deluge that bogs down IT teams. Better still, it converts third-party data into OTel-compliant formats—bringing structure and AI-readiness to fragmented data sources. Combined with our Riverbed Data Store, we give customers the ability to apply AI without building data infrastructure from scratch.

Unified Agent Strategy

Riverbed is the only vendor delivering NPM, DEX, UC, and acceleration modules via a single Unified Agent. It’s a major win against agent sprawl and zero trust architectures, reducing complexity and risk while easing deployment and patching at scale. Simpler for IT. Stronger for security. Smarter for business.

2x an Outperformer. Innovator. Unified Platform. Built for What’s Next.

The 2025 GigaOm Radar for AIOps Solutions recognizes Riverbed’s strength, but we believe it only scratches the surface of what we’re delivering. As enterprises embrace GenAI and Agentic AI, real-time digital experience data becomes foundational. Intelligent agents and autonomous systems rely on precise, contextual insights to enable self-healing workflows, dynamic optimization, and predictive service delivery.

Riverbed is uniquely positioned to lead this transformation. Our platform captures high-fidelity experience data across every touchpoint and converts it into actionable insights and intelligent automation. Riverbed is reshaping what’s possible with AIOps by making AI trustworthy and reliable, automation actionable, and visibility complete across the enterprise. No other vendor matches our combination of innovation, execution, and platform depth.

As IT teams look to consolidate tools, accelerate insights, and prepare for AI-first operations, Riverbed is not only ready—we’re already delivering. Download the 2025 GigaOm Radar for AIOps Solutions here.