END USER EXPERIENCE MONITORING
Leave no user behind. Deliver optimal end-user experience.
Riverbed acquires Aternity, leading end-user experience monitoring provider
This technology extends visibility into end-user devices, offering a critical vantage point that is essential for monitoring end-user experience of any application – SaaS, packaged or hosted – user interactions and device performance.
Aternity Extends Riverbed SteelCentral’s Visibility into User Devices
SteelCentral is the only solution that delivers a holistic view of application performance by combining insights from user experience, infrastructure, application, and network monitoring. With Aternity's capabilities, SteelCentral now provides a comprehensive approach to monitoring end-user experience.
Your Comprehensive Approach to Optimizing End-User Experience
Using synthetic tests: Emulate users from varied locations to ensure application availability and reliability
From the wire: Decode network traffic to measure page load times of web apps and sources of delay
From within the webpage: Inject JavaScript to gather response time metrics from within the user’s browser
From within the device: Measure and optimize user interactions, and application and device performance
Know Your Users Like Never Before
Aternity delivers visibility into end-users' devices to help you optimize their application experiences.
Get The Users' Perspective
Measure user experience to optimize application and device performance, to resolve problems, and to maximize end-user productivity.
Any App Or
Device
Monitor user interactions with any web or non-web app running on any type of physical, virtual, or mobile device. No programming required.
Analyze Real Activity
Define and study user interactions with applications in the context of a business workflow, to measure, manage, and improve user productivity.
35% of the time, IT support learns about application performance or availability issues when employees contact the helpdesk.
- Forrester Research
Consumers are 2X more likely to share their bad experiences than they are to talk about positive ones.
- Global Customer Service Barometer
89% of consumers have stopped doing business with a company after experiencing poor customer service.
- RightNow Customer Experience Impact Report
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